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Kimpton Canary Hotel

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31 West Carrillo, Santa Barbara, CA 93101-3212
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (656)
360
Panoramas (11)
Room & Suite (477)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Canary Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 55 hotels in Santa Barbara
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Looking for the most stylish place to land in Santa Barbara? Come to the Kimpton Canary. Nestled near State Street’s galleries, shops and restaurants, this fun-filled, full-service boutique hotel is a short stroll from beautiful beaches and a quick drive to wine country.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Poolside bar
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
1,300Reviews24Q+A100Room tips
Traveler rating
  • 891
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Popular mentions
Napajb wrote a review Nov 2020
76 contributions49 helpful votes
We used our free IHG anniversary night to stay at this lovely property. Seamless valet ($20 if you have a hybrid), warm and friendly check in by Madison, who gave us an option of a couple different rooms, beautiful room on the fifth floor with a Juliet balcony facing the street (#511), pretty rooftop pool area and large separate terrace. Co-vid protocols followed, with all staff wearing masks, limits on the number of people on rooftop, and hand sanitizer available at numerous stations throughout the hotel. The hotel is a block from the shops and restaurants on State Street. Eric and Edwin at the front desk responded quickly to any requests. Really nice staff all the way around. Only issues were noise transference from adjoining room (we felt like we could have participated in the next door guest’s speaker phone conversation), the mattress or topper probably was ready for replacement in our room (a bit saggy), and bath towels could be plusher. Also it would be nice if you could buy something other than a ($9!) bag of chips with the $10 welcome gift provided to IHG reward members (i.e., typically overpriced hotel snacks). Next time I’ll opt for points. Complaints aside, we loved the hotel and had a wonderful time.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Madison Kissner, Guest Services / Front Office at Kimpton Canary Hotel
Responded 3 weeks ago
Thank you for the fantastic review Napajb! Although there were a couple of challenges during your stay, we are happy to hear that you had a wonderful time and found our staff accommodating. Rest assured your feedback is very valuable and we have shared it with the proper Hotel Management Teams to ensure that we improve our guest experience moving forward. Thank you again for providing your honest feedback, we sincerely hope to welcome you back soon!
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Jakobako wrote a review Nov 2020
Seattle, Washington10 contributions11 helpful votes
Start with the positives: the staff were lovely and helpful and they were doing what they could during a pandemic to make our stay more enjoyable (like making reservations for the hot tub). That said, for the amount I paid, the location was terrible (located right on a busy street corner). There was street noise (cars, people screaming) all night long. Hardy the peaceful beach vacation I was hoping for. Also, the décor was severely lacking (both literally and figuratively). There was one random chair by the window) and looked dated and disjointed (Spanish tile in the bathroom with attempts more modern aesthetic in the main room). I would not stay here again.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Room Tip: ask for one interior and NOT on the street, if there is one
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2 Helpful votes
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Response from Madison Kissner, Guest Services / Front Office at Kimpton Canary Hotel
Responded 4 weeks ago
Thank you for taking the time to provide your honest feedback regarding your recent stay with us. We sincerely apologize that we were unable to meet not only your expectations, but ours as well. Rest assured your feedback has been discussed with the proper Hotel Management Teams, to ensure that we improve our overall guest experience in the future. Thank you again for providing feedback, we hope to have the opportunity to make things right in the future.
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zlatka g wrote a review Oct 2020
40 contributions9 helpful votes
We loved it,amazing hotel can’t wait to get back , walking distance to all the bars and restaurants . Workers are super friendly, very clean and we felt very safe do too Covid-19 . We definitely recommend this hotel and it’s a five star from us 🍀🍀
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Madison Kissner, Guest Services / Front Office at Kimpton Canary Hotel
Responded Oct 26, 2020
Dear 254zlatkag, Thank you! So pleased that you found your experience safe and clean and amazing. We look forward to welcoming you back soon! Chris Cline Acting General Manager
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Christen wrote a review Oct 2020
Carlsbad, California3 contributions2 helpful votes
We spent one of our afternoons at the rooftop pool, while we were up there there was a wedding on the lower part of rooftop. It felt like we were crashing their wedding. so uncomfortable!! I’m half convinced I’ll be in the background of one of their wedding photos. But what really bothered us was NONE of them were wearing masks. They were all crowded right around the only staircase down and we would have had to walk through them to get to the elevator in order to leave or use the restrooms. We didn’t know how to get out without a minor confrontation, something we shouldn’t have to consider in the first place, so we waited for an opening to get through when it felt safe. May not sound like a big deal, but it took longer than you’d think and we had a dinner reservation to get ready for. Aren’t they supposed to wear masks if they’re standing up? Everywhere else in town we went was very clear about this. And everyone was encouraged by staff to wear masks around the hotel, as you would expect. Why not these people? We ended up feeling bad for resenting a group of strangers who were trying to have fun at a wedding, but it was far from what we pictured for a peaceful afternoon at the pool. We know this is a strange and difficult time for everyone, but this felt really unacceptable.
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Date of stay: October 2020
2 Helpful votes
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Response from Madison Kissner, Guest Services / Front Office at Kimpton Canary Hotel
Responded Oct 26, 2020
Dear Christieseee673, Thanks so much for your recent stay with us and your feedback. The rooftop of the Canary is a shared space as you encountered but rest assured our guests who use it for outdoor meetings and small gatherings are aware and not at all uncomfortable with others being in the space. So sorry you may have felt like a wedding crasher. We're certain you weren't perceived as that. We are truly sorry that this small event impacted your afternoon experience on the rooftop negatively. We clearly communicate expectations of our cleanliness protocols and expectations of guest behavior, including the requirement of wearing mask, to our guests. Our team is trained on Covid-19 protocols upon hiring (or-rehire) and are updated as elements of these protocols may change. With respect to our small groups on the rooftop there are moments when wearing a mask is optional; sitting in your lounge chair or sitting at a table while dining. In the case you describe it seems these guests doffed their masks momentarily during a photo of themselves to memorialize the day. Again, so sorry that this occurred at the same time you were planning to exit the upper portion of the rooftop deck. You're so right. These are strange and difficult times as we all work towards a "new normal". Thanks you again for your important comments and we hope to be able to welcome you back to the Kimpton Canary very soon. Chris Cline Acting General Manager
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brianmdr9 wrote a review Oct 2020
Los Angeles, California47 contributions34 helpful votes
I have stayed at virtually all the properties in Santa Barbara that are considered high end and based on the price this has been on the list. Total and complete waste of money. The hotel presents well when you walk in and the Restaurant is OK. Not great. Just ok. The only saving grace of this hotel is the staff who are all gracious and kind but thats pretty much every place in Santa Barbara. This is one of the most offensively over priced hotel I have ever stayed at. It is in desperate need of a full interior renovation. The place is dated. Rooms are small and minimalist. Bathrooms are of motel quality as are the beds and linens. I was embarrassed to put someone here. At 250 a night...maybe. I moved to the Holiday Inn Express with similar location and got bigger room. Better bed. More functional AC. Half the price. If you want to spend 5 or 600 a night have at it. Not here. Bacarat is worth that. Thats about it.
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Date of stay: October 2020
Location
Service
Sleep Quality
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Response from Madison Kissner, Guest Services / Front Office at Kimpton Canary Hotel
Responded Oct 26, 2020
Dear brianmdr9, Thanks for your recent stay and your rating of 5 out of 5 for our service delivery. That's really appreciated as our team takes great pride in taking great care of our guests. And you're right about the unique and convenient downtown theater district location. We appreciate your comments, even your constructive criticism about the perception of the condition of the room in which you stayed and our restaurant, Finch & Fork. We do hope you'll give us another opportunity to serve you in the future. Chris Cline Acting General Manager
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PRICE RANGE
$312 - $765 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
canary santa barbara, santa barbara canary hotel
FORMERLY KNOWN AS
Canary Hotel Santa Barbara
LOCATION
United StatesCaliforniaSanta Barbara
NUMBER OF ROOMS
97
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Frequently Asked Questions about Kimpton Canary Hotel
Which popular attractions are close to Kimpton Canary Hotel?
Nearby attractions include Jamie Slone Wines (0.2 miles), Santa Barbara County Courthouse (0.2 miles), and Santa Barbara Museum of Art (0.2 miles).
What are some of the property amenities at Kimpton Canary Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Canary Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Canary Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Canary Hotel?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Kimpton Canary Hotel?
Conveniently located restaurants include Handlebar Coffee Roasters, McConnell's Fine Ice Creams, and Lilac Patisserie.
Are there opportunities to exercise at Kimpton Canary Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Kimpton Canary Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Santa Barbara.
Are any cleaning services offered at Kimpton Canary Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Canary Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Canary Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.