We paid a premium for an ocean view, but no ocean view rooms were available in spite of us booking in advance. We were located on the first floor in front of a busy community atrium/fire pit area and public walkway. We had to keep our heavy curtains closed the entire stay for privacy. No apology was offered, and no discount was offered. The bed was terrible. The noise was terrible. The lighting was terrible. We may have been happier at a Motel 6.
Let me start right off with accolades for the staff at the front desk who go above and beyond to meet their clients every need. Specifically, I want to thank Stephen Lewis, Hannia Bett and Eli Walton, who were kind enough to retrieve clothing we had left behind and mail it to us. It’s a serious benefit to know a caring staff awaits travelers here. These 3 enhanced the good vibrations we experienced at the relaxing Hotel Milo in Santa Barbara. Our rooms were immaculate and well-situated. The grounds are stunning with well-maintained gardens and gathering spaces, even fire-pits for late night conversations. Hotel Milo will make you whole, in more ways than one.
The service was phenomenal and the location was perfect. I felt like we had the full star treatment at a boutique like setting. Walking distance to the Funk Zone with amazing bars and restaurants and an easy bike ride to the Wharf, so convenient, so many things to do, just loved it!
We've been traveling the west coast for 3 weeks and seen numerous hotels, rooms and met a lot of staff. With the Milo we were greeted by very friendly valet called Max. At the reception it was a very relaxed experience with Adrian who took care of us in a very professional and warm way. The procedure was swift and quick, we've had different experiences at ofher places. Adrian took care of it all! Room is nice, spatious, clean and has the right amount of perks. Definitely recommend it!
A few things to note about our recent stay. 1. The room had a pretty awful smell of bleach. 2. The shower door was missing a glass slider, so water went all over the floor during showers. I would definitely get this installed. 3. The bed sheets had a good amount of hair in them upon arrival. 4. When we asked for additional waters for our room the front desk agent offered waters to us for purchase, not acceptable for a stay of $900+ per night. 5. The only positive experience was with the valet/bell attendant upon arrival, although we were waiting for a while (not his fault), we saw him hustling back from assisting another guest. The hotel seemed to be understaffed (also unacceptable for $900+ per night). Having paid for the upgraded room it is safe to say that our stay was unsatisfactory at best. Having worked at many luxury resorts along the California coast I would say that this property definitely gives off "motel vibes”. When I informed the general manager of all of this I never heard a response so management does not seem to care about guest experiences. Stay somewhere else.…
aucun service, chambres vieilles et "maquillées" avec 3 éléments de décoration. Literie déplorable. Propreté à voir... Prix exorbitants absolument pas justifiés. Site internet bien fait, alléchant mais du coup mensonger. A éviter
Stayed at Hotel Milo for our 2-year anniversary. The website, photos and especially the cost makes this hotel seem like a Ritz-Carlton or a Four Seasons. It is definitely not. Whoever took photos and designed the website deserves a raise. We had a premier ocean view room, but it wasn’t “premier” with incredible panoramic views like the site made it seem. There are only 2 levels of floors so it’s not like you’re very high up getting some spectacular view of the whole coast. Our room was located right on Cabrillo Street, so with tourists and cars going around all day it got pretty loud. The windows and walls are thin and did not drown any of that noise out. Also it didn’t feel like we had much privacy since anyone who was walking by could look up and into our room. The bed mattress and pillows were rock hard which made it a little uncomfortable to sleep. The bathroom looked and smelled like it had seen better days. The shower pressure was very weak, and the head was non-adjustable which made it a tough for a tall person like me. Also, they don’t offer housekeeping unless you are there for 3 nights minimum. There is no room service, so you’re out of luck if you arrive late and stuff nearby is closed. All that said, the location is very good. State Street is an easy walk and there are plenty of good restaurants nearby. It was super convenient for us to walk to dinner and not have to worry about driving. The staff is very nice and friendly as well. No issues there. But overall, considering how expensive this hotel is, I have to say it was a bit of a letdown. It’s not like we had a bad time, we actually really enjoyed our trip, but next time we come to Santa Barbara I’m not going to spend $1600 for 2 nights to be here. I understand it’s the summer time so prices are higher, but I've been to SB many times and know there are better hotels that are not as expensive and probably have a lot nicer amenities. I think if the website wasn’t so misleading I wouldn’t have had many problems. But when I’m shelling out $700+ per night, I’m expecting top of the line all the way around and Hotel Milo fell short of that.…
Wir hatten ein ziemlich teures Zimmer, aber es war das Geld nicht Wert. - Das Klo hat gerinnt (unten, sei ihnen bekannt) - Ameisen waren im Badezimmer - Reinigung war nur 1 x vorgesehen ( 3 Übernachtungen) + Die Lage + Parkieren + Restaurants in der Nähe
I just returned from a wonderful stay at Hotel Milo in Santa Barbara and I was delighted with the entire staff of the hotel. From the Valet, to Casey ate the front desk to housekeeping and the General Manager Bob Glock. I have already recommended to friends who have already booked this magical little piece of heaven on the beach. I look forward to returning!
Der Empfang im Hotel war sehr unfreundlich. , Valet Parking kostet 30 $ pro Nacht, dafür darf man das Auto auch noch selbst ausladen und die Koffer zum Zimmer schleppen. Das Zimmer wurde erst auf Nachfrage um 16:00 Uhr gesäubert und wir bekamen neue Handtücher. Beim Check out wieder sehr unfreundlich, niemand fragte uns, ob es uns gefallen hat. Außerdem unverhältnismäßig lange Wartezeit. nicht zu empfehlen dieses Hotel