Four Seasons Resort The Biltmore Santa Barbara
1260 Channel Drive, Santa Barbara, CA 93108-2805
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About
#11 of 56 hotels in Santa Barbara
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.0
Located just steps from one of the most beautiful beaches in California, with private bungalows and terraces that overlook the Pacific Ocean and Channel Islands. Set amongst 22-acres of lush jungle and tranquil gardens, Four Seasons Resort The Biltmore Santa Barbara defines luxury living and service on the American Riviera.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Diving
Mini golf
Tennis court
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Classic
Languages Spoken
English
Location
62Somewhat walkable
Grade: 62 out of 100
29Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
1260 Channel Drive, Santa Barbara, CA 93108-2805
Getting there
Rental CarsSee rental cars from $39/day
See what other travelers are saying
- PTank2020San Diego, California1 contributionEuropean Flair in CaliforniaI came to Santa Barbara for a long weekend in order to propose to my girlfriend. I was choosing between the Biltmore, the Belmont, and the Rosewood. Having visited all three, the Biltmore was the winner by a long shot. Not only is the location incredible, not only is the ambiance of the Old World - but what you get at the Biltmore is unrivaled service. The Concierge team was unbelievable. They helped me with my proposal in the following ways: helping me find a location, arranging flower petals at the location, providing a photographer at the location, making a special dessert at their restaurant for the occasion, arranging an Aerial wine tour the following day, upgrading my room, and of course, pampering me and my fiance in every possible way. While one may think that the cost of the Biltmore is prohibitive, there really is value in what you're getting. So if you're deciding between the handful of luxury hotels In Santa Barbara, choose the BIltmore - not only will you not regret it, you'll never forget the time you shared there.Dear PTank2020, Thank you for taking the time to share such a thoughtful review. We are thrilled to have been your choice for such a special event and extend our congratulations! We pride ourselves on providing all of our guests with a high level of service and I am so pleased that we were able to do so for you. We look forward to welcoming you back to Four Seasons Resort The Biltmore Santa Barbara for many future celebrations. Warm regards, Aaron Ide Resort ManagerWritten February 6, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Written January 30, 2020
- march19131Los Angeles, California61 contributionsBeautiful setting, however, over pricedHotel has a small beautiful lobby with old style architecture, manicured gardens, staff is mostly exceptional and the setting right across the beach is just fantastic. With all that positivity, the hotel’s restaurant does not provide the level of service that you would expect from a 5 star hotel with such prices. The food overall is expensive, service however is very poor and restaurant was understaffed. Valentines dinner was a disappointment and there was nothing special despite the Concierge recommendation . The spa provides couples bath, no adequate hot water to fill the bath tub. You would expect an expensive hotel such as this one to have better restaurant, spa and just be more exciting. For the price charged, I did not get the exceptional hotel stay and services that you get in other hotels with similar prices.Dear March19131, Thank you for taking the time to review your recent experience with us. While I am very pleased to see that you found the lobby, grounds and team members to be exceptional, I am very disappointed that we fell short in providing you with a high level or service in our dining outlet and at The Spa. We greatly appreciate your feedback and can assure you that proper follow-up will take place. We hope to have the opportunity to welcome you in the future and provide you with an exceptional experience. Warm regards, Aaron Ide Resort ManagerWritten March 19, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Traveled as a coupleWritten February 16, 2020
- Bon ZCebu City, Philippines12 contributionsOLD WORLD CHARM , Great food and Stunning scenneryHotel is well maintained, staff very helpful and mindful of guests' needs... weekend brunch is well worth it.... great food choices,, from asian, mexican, american and continental.. until 2pm!!still one of the best hotels I've been!!!Dear Bon Z, Our Sunday Brunch is a longstanding tradition and a favorite among guests and locals. We are thrilled that you enjoyed your time with us and your brunch experience. We look forward to being able to welcome you back in the future. Warm regards, Aaron Ide Resort ManagerWritten March 19, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We have stayed at the Biltmore at least 6 times and always love it. The service is amazing. The amenities are amazing. The gardens are beautiful. The Coral Casino across the road gives you access and the pool is one of the best in the world. The beach is lovely and gets such pretty sunsets, perfect fur dm evening walk. Even the food is ok (I’m not making down for food because hotel food is always under par). It’s our special place.
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Date of stay: October 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
My wife and I recently visited the Biltmore in early March, and while the grounds and rooms at the hotel are about as spectacular as they come, the service at the Biltmore exceeded my already-high expectations. My wife and I met at a nearby college in Montecito, and we decided to celebrate our 10 year anniversary with a trip around the world, ending at the Biltmore. We ran into a number of travel issues related to COVID-19 during our trip, forcing us to change and skip certain destinations on the way and eventually to take an emergency flight back to the United States. When the staff at the Biltmore heard about the issues with our anniversary trip, they gave us a massive room upgrade and provided us with exceptional service at every turn. It was a truly exceptional stay, and we could not be more grateful.…
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Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Before our visit, I called to make sure they were disinfecting well and was told they were; but then when we arrived for our Sunday brunch on the 15th, we noticed that a front desk employee and a SERVER were coughing. My partner and I contracted covid-like symptoms three days later and are now awaiting testing. This outing was the only time we’ve left the house. Expected more responsible behavior from such a place.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
10 Helpful votes
Helpful
Outstanding Cabin, outstanding service, outstand food. This is a 5* resort and perfectly run by most professional staff possible. Location is spectacular and a must for the best 4 Seasons in the West.
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Review collected in partnership with Four Seasons
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from AaronI1927, General Manager at Four Seasons Resort The Biltmore Santa Barbara
Responded Mar 19, 2020
Dear m p, We are so happy to hear that you enjoyed your time with us. Your kind words regarding our team members and location next to Butterfly Beach is so appreciated. Warm regards, Aaron Ide Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel rooms need serious updating. Food is not on par with other four seasons properties and service at the restaurant is not good. For the price the level of this hotel should be much better. Spa and amenities are nice.
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Review collected in partnership with Four Seasons
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from AaronI1927, General Manager at Four Seasons Resort The Biltmore Santa Barbara
Responded Mar 19, 2020
Dear George Z, Thank you for providing us with your feedback from your recent experience at Four Seasons Resort The Biltmore Santa Barbara. While I am pleased that you enjoyed your time with us at The Spa, I am greatly disappointed to hear that we failed to make your visit exceptional and that your experience at our dining outlets did not meet your expectations. If you would be so kind to provide us with a direct contact number or email via (sm.sab@fourseasons.com), we would like to speak with you further about resolving this situation. I do hope that this experience has not permanently tarnished your impression of Four Seasons Resort The Biltmore Santa Barbara as we greatly appreciate your patronage and hope we have the opportunity to welcome you to the Resort and provide you with the experience you deserve and should have received. Warm regards, Aaron Ide Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel in a lovely setting. What really sets it apart is the phenominal staff. They are friendly, helpful, and professional. When we checked in the staff member at the desk heard me tell the bellman that I had had knee surgery and as we were walking to our room texted him to ask if we would prefer the main building. Throughout our three days every staff member went beyond our expectations.
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Date of stay: February 2020Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from AaronI1927, General Manager at Four Seasons Resort The Biltmore Santa Barbara
Responded Mar 19, 2020
Dear LeightayI0r, Thank you so much for taking the time to review your recent experience with us. Our team is the heart of our Resort and what makes it so special. We are thrilled to hear that our team was able to make your stay exceptional and we look forward to having you with us again in the future. Warm regards, Aaron Ide Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is well maintained, staff very helpful and mindful of guests' needs... weekend brunch is well worth it.... great food choices,, from asian, mexican, american and continental.. until 2pm!!still one of the best hotels I've been!!!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from AaronI1927, General Manager at Four Seasons Resort The Biltmore Santa Barbara
Responded Mar 19, 2020
Dear Bon Z, Our Sunday Brunch is a longstanding tradition and a favorite among guests and locals. We are thrilled that you enjoyed your time with us and your brunch experience. We look forward to being able to welcome you back in the future. Warm regards, Aaron Ide Resort Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Four Seasons went above and beyond to ensure my wedding day was perfect. Unfortunately, my planned venue had issues with power and I was only notified 48 hours before my wedding. Having a destination wedding with guests flying in from all over the country I was in a frenzy. However, the Four Seasons stepped up. At extremely short notice they provided myself and now husband with suites that were pet friendly and accommodated all of my guests. I also had complimentary spa services for myself and bridal party which were outstanding. During our stay, the level of customer service that the Four Seasons is noted for was proved true. From accommodating my multiple vendors, extremely late check-out and catering to my every need in between, we had the perfect wedding day. My only regret was not moving the wedding reception to the Four Seasons because after the exceptional service during our stay, our planned venue was below mediocre and a complete let-down. Thank you again Four Seasons Santa Barbara staff for making our evening before our wedding and day perfect! …
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Review collected in partnership with Four Seasons
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from AaronI1927, General Manager at Four Seasons Resort The Biltmore Santa Barbara
Responded Mar 19, 2020
Dear Alyssa E, We understand the incredible importance of a wedding and are thrilled that our team was able to provide exceptional service that allowed you to feel relaxed, welcomed and able to enjoy every moment of your special day. Than you for allowing us to be part of your special celebration and we look forward to welcoming you again soon. Warm regards, Aaron Ide Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Four Seasons has always exceeded our expectations with their outstanding accommodations, service, professional and pleasant staff, and of course the beautiful locations of the foundation of their resorts. Our stays with any of the Four Seasons is always worth every penny.
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Review collected in partnership with Four Seasons
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from AaronI1927, General Manager at Four Seasons Resort The Biltmore Santa Barbara
Responded Mar 19, 2020
Dear Adventure 757110, Thank you for taking the time to share our recent experience with fellow TripAdvisor users. Your kind words regarding our guest rooms, high level of service and location next to Butterfly Beach are so appreciated. We hope to have the opportunity to welcome you back to Four Seasons Resort The Biltmore Santa Barbara in the future. Warm regards, Aaron Ide Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a copy of an email I sent to the General Manager after our stay last week. It has yet to garner a response: Good morning Mr. Ide, Rather than write a review on Yelp, I wanted to first give you the courtesy of reaching out directly to you to express my and my wife's extreme displeasure with our recent stay at your hotel in Santa Barbara. The Four Seasons Biltomre always held a special place in our hearts as it goes back to the very beginning of our relationship over 15 years ago and continued through three children all the way up until last week. Unfortunately, I can’t say that we’ll be visiting again. Allow me to explain: We booked a three night stay from Tuesday to Friday in hopes of a much needed break from our kids and a highly stressful business we run. Upon arrival, it was clear that times had changed at the hotel, but we aren’t typically the types to complain about minor things such as the lack of being offered a bottle of water at the front desk. It happens. That said, we became increasingly frustrated, and eventually livid, with the lack of service and follow through from your establishment. The primary culprit- the pool area. Now we recognize that midweek in February is not exactly the high point of the season, but that doesn’t excuse a hotel like the Four Seasons from not having an attendant during pool hours, not having towels available at all, nobody to help set up chairs, no drink or food service, and most egregious, no attention paid to the pile up of dirty towels or trash that extended well into the evenings. Sitting in the hot tub on Wednesday morning, we were beside ourselves waiting to see what would happen. We noticed a phone saying that we could dial in-room service to get food at the pool. We called that number and told them there were no towels. Their reply, “That’s the spa’s responsibility". I am not exaggerating when I say that I would have expected better service at a Holiday Inn. Below I’ve attached a couple of photos for reference. Beyond frustrated, we toweled off and walked to the lobby of the hotel, where a clearly rattled employee excused herself after hearing our complaints to go “find a manager”. After having been gone for a good 3 or 4 minutes, she returned only to say that the manager was unavailable and that the Food and Beverage Manager is responsible for pool service. She also told us that the F&B Manager would be in touch in the afternoon to clear the air. As a courtesy, we were offered passes to the beach club across the street but nothing else. The kicker to the story is this. Over the next 2 days and up to today, we’ve never heard a peep from the F&B Manager nor anyone from the hotel. For what it’s worth, just one month earlier, we decided to spend one night at the Four Seasons Westlake Village just to relax a bit. During that mini-trip, construction was happening at the hotel. We asked to have our room changed to another wing of the hotel, and within 5 minutes of asking, the front desk girl who checked us in had personally come to our room with a bellhop in tow, moved us across the way with a room upgrade to a suite, and threw in a $100 in-room dining credit for us to enjoy breakfast the following day. And on top of that, she continued checking in with us throughout the stay and even a day or two later just to make sure we felt taken care of. I’d argue that such a level of service is what we are used to getting from a Four Seasons. And in that particular case, the offense was much less egregious than what I described here, yet the follow through was night and day. Needless to say, we plan to return to Westalke Village. I can’t say the same with Santa Barbara. We may not be the type of clientele who is spending $2,500 a night for some fancy suite. True, we only booked a pretty basic room. However, if you have the nerve to charge $600+ a night for your hotel, you really need to be able to deliver, and all evidence seems to be to the contrary. I certainly hope there’s a reason for this lapse in service. However, I’m worried that it’s a defined strategy to cut corners and if that’s the case, I don’t envy your position as a 5 star hotel manager in a part of the world with many options. I write this to you not with my hand out for a make-good of any kind. The truth is that I probably wouldn’t take you up on it anyhow. I just want you to know about the experience we had in hopes that you are able to right the ship before it sinks. Thank you,…
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
Helpful
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ALSO KNOWN AS
four seasons resort the biltmore santa barbara hotel santa barbara, 4 seasons resort the biltmore santa barbara, four seasons santa barbara, santa barbara four seasons
LOCATION
United StatesCaliforniaSanta Barbara
NUMBER OF ROOMS
206
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Claim Your ListingFOUR SEASONS RESORT THE BILTMORE SANTA BARBARA - Prices & Reviews (CA)
Frequently Asked Questions about Four Seasons Resort The Biltmore Santa Barbara
Which popular attractions are close to Four Seasons Resort The Biltmore Santa Barbara?
Nearby attractions include Santa Barbara Scenic Drive (0.09 miles), Butterfly Beach (0.3 miles), and Legacy Montecito (0.4 miles).
What are some of the property amenities at Four Seasons Resort The Biltmore Santa Barbara?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Resort The Biltmore Santa Barbara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Resort The Biltmore Santa Barbara?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Resort The Biltmore Santa Barbara?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Four Seasons Resort The Biltmore Santa Barbara?
Conveniently located restaurants include Jeannine's Bakery & Cafe, Honor Bar, and Tre Lune.
Are there opportunities to exercise at Four Seasons Resort The Biltmore Santa Barbara?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Resort The Biltmore Santa Barbara have airport transportation?
Yes, Four Seasons Resort The Biltmore Santa Barbara offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Resort The Biltmore Santa Barbara?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Resort The Biltmore Santa Barbara?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Resort The Biltmore Santa Barbara offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.