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We stayed at this Embassy Suites many times in the past (last time 2010) and it has declined quite a bit. They are undergoing much needed renovations that will help bring the place back up to what it was. The location is terrific and easy...More
Stayed here NYE. ENJOYED The free managers reception, but the draft beer was about 45° and we prefer it just above freezing. Rooms were big, seperate bedroom and sitting area. Two TeeVee's.
Clean, stocked and a usable balcony.
Free breakfast, either chafing dishes or made...More
Needs improvements in electricity, the noise of the freeway is horrible I could not sleep from so much noise, the shower does not leave hot water for a long time, the restaurant is not good and it is very expensive, around and better for much...More
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I sent an email to the hotel listing my concerns. I never received a reply.
The front desk struggled to find my booking. I'm a Hilton Diamond member who booked on the Hilton site and checked in via the Hilton app. It should have been...More
This was supposed to be a couple of extra nice nights on our driving vacation from Houston to San Diego, Santa Ana and back to Houston. My wife and I usually stay at Hampton Inns, and have never had an unpleasant experience. I had stayed...More
Not sure, but the rooms themselves need to be done. Bathroom very small and tile broken. Was not good. Also the tv went out for awhile day. Desk staff not helpful at all. They didn't know what they were suppose to do... More
Not sure, but the rooms themselves need to be done. Bathroom very small and tile broken. Was not good. Also the tv went out for awhile day. Desk staff not helpful at all. They didn't know what they were suppose to do. Manager was off.