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Embassy Suites by Hilton Santa Ana Orange County Airport

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1325 E Dyer Rd, Santa Ana, CA 92705-5615
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Traveler (357)
Room & Suite (53)
Dining (23)

About

#17 of 24 hotels in Santa Ana
Location
Cleanliness
Service
Value
GreenLeaders Silver level
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night.
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Room & Suite (53)53
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Newspaper
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1,663Reviews8Q+A100Room tips
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wayne j wrote a review Sep 1
Sacramento, California36 contributions24 helpful votes
Where to begin... room keys didn’t work, balcony littered with cigarette butts, lights didn’t work, no hangers in closet, parking lot keycard didn’t work, bathroom door would not close, filthy throughout with unresponsive staff. Shockingly bad. Hilton needs emergency intervention. This place should be closed ASAP.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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AZMesaFamily wrote a review Aug 2020
Mesa, Az153 contributions164 helpful votes
SAFETY WARNING My family has been staying in this hotel for the past 6-7 years (beach vacation) and we were SHOCKED at how much this hotel has gone downhill in the past 5 months and it is now UNSAFE to stay at. We checked into the hotel and after several uncomfortable incidents we checked out 2 hours later. To give you a feel for the incidents: 1) Multiple men taking photographs of my daughters 2) A man and a lady approached my son who had his 6 month old little girl and told him they have a baby toy they weren’t using and would like to bring it to his room. When he didn’t give them his room number they kept pressing him for it. 3) Any new person that checks into the hotel would be watched by people on the balconies. 4) Men on bicycles going through the parking lot looking into cars and back of trucks. 5) The valet person said to me “anything you leave in the back of your truck will be taken.” 6) Rooms have a heavy smell of smoke. (No smoking hotel) 7) Our tub had multiple (20ish) burn marks on it from drug use. 8) We saw multiple drug deals go down. 9) The hotel front desk cannot tell you that they participate in the homeless program. Google “California homeless hotel program” for more info. 10) Hotel smells of heavy smoke. (Advertise Non smoking hotel) 11) The list goes on…. You are UNSAFE if you stay at this hotel! Research any hotel you are reserving in CA as they may be participating in this program and the hotel is not able to tell you because they are not allowed to “discriminate”. This is what the front desk person told us.
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Date of stay: July 2020Trip type: Traveled with family
4 Helpful votes
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Innerartist wrote a review Jul 2020
Orange County, California99 contributions67 helpful votes
I had family booked into this hotel for five nights. I’ve made reservations for them at this hotel multiple times, including as recently as October 2019. It was quite nice then. But this was a nightmare! I have traveled all over the world. I have stayed in foreign countries where hotel security rolled mirrors under my taxi to make sure there were no bombs before letting the vehicle pass through the gates. I took photos of gunfire right outside my hotel in Athens when Greek law enforcement was shooting at Albanian refugees in the 90s. I’m saying I’ve experienced a lot, and I’m no snowflake. Yet this stay at the Hilton Embassy Suites in California was the scariest hotel experience of my life. We were directly and deliberately intimidated and harassed by hostile men. We witnessed multiple drug deals openly taking place in front of our own eyes - at all hours of the day. After witnessing a fight in the parking lot on the second night, I called the local police. I also called Hilton Customer Service and asked them to move the family (which included young children) to a safer Hilton property, but Hilton refused. In fact, Hilton Customer Service told me that they could allow (allow?!) me to check out early if I was concerned about safety. Hilton refused to refund the nights we stayed, and they refused to assist in finding last-minute lodging for a family of six. Never mind being trapped in a broken elevator (I kid you not) with other people who were not wearing masks. Two days later, that elevator was still broken and didn't even have a sign on it. Never mind the filthy, FILTHY rooms that blackened everyone’s feet, dirty-sticky door handles and disgusting luggage carts. Never mind that I never saw anyone cleaning high-touch surfaces like railings or doors. Covid is clearly the least of this property's problems! Trust me – this was scary. Stay away!
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Date of stay: July 2020
Rooms
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1 Helpful vote
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Dean J wrote a review Jul 2020
San Diego, California13 contributions6 helpful votes
I stayed at this location several years ago and gave it high marks. I stayed here again on July 10th and to say I was disappointed would be a gross under statement. The first room I received at check-in was very dirty. Social distancing and face mask use was not well marked or reinforced. We were scheduled to stay two nights but left after the one night. I will not stay here again.
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Date of stay: July 2020
Cleanliness
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Emily T wrote a review Jul 2020
2 contributions2 helpful votes
Upon arriving, we noticed a large number of sketchy looking individuals. After checking in, we walked out onto our balcony and looked down, only to see a guest staying in the room below us shoot a needle full of heroin into his arm. We called security and they did nothing. On the positive side, when we left and asked for our money back, the front clerk cancelled the card with no problems. This hotel was absolutely disgusting.
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
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PRICE RANGE
$99 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites santa ana - orange county airport north hotel santa ana, santa ana embassy suites
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
300
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Frequently Asked Questions about Embassy Suites by Hilton Santa Ana Orange County Airport
Which popular attractions are close to Embassy Suites by Hilton Santa Ana Orange County Airport?
Nearby attractions include OC3 Dispensary (0.5 miles) and Grand Detectives Society (0.5 miles).
What are some of the property amenities at Embassy Suites by Hilton Santa Ana Orange County Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Santa Ana Orange County Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Santa Ana Orange County Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Santa Ana Orange County Airport?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Santa Ana Orange County Airport?
Conveniently located restaurants include Spoon's Grill & Bar, WaBa Grill, and Red Hill Cafe.
Are there opportunities to exercise at Embassy Suites by Hilton Santa Ana Orange County Airport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Embassy Suites by Hilton Santa Ana Orange County Airport have an airport shuttle?
Yes, Embassy Suites by Hilton Santa Ana Orange County Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Santa Ana Orange County Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Santa Ana Orange County Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Santa Ana Orange County Airport?
The staff speaks multiple languages, including English and Spanish.