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Clarion Inn & Suites Orange County John Wayne Airport

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2620 Hotel Terrace Dr., Santa Ana, CA 92705 (Formerly Comfort Inn and Suites John Wayne Airport)
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Clarion Inn & Suites Orange County John Wayne Airport
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60 Reviews from our TripAdvisor Community

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Showing 58: English reviews
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

The place seems to be run by their guests! Staff is unable to keep kids under control, unable to communicate with customer over the phone, unable to keep conversations separate from other customers etc... If your looking for a quiet night of sleep avoided this hotel!

Helpful?
Thank A TripAdvisor Member
Port of Los Angeles, CA
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a night at this place on a recent visit to Orange County. Well maintained facility. Clean room, decent amenities and a fair price. No issues to report other than a slightly noisy window air conditioning unit.

Helpful?
Thank Jonaleen A
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time and filling out the guest survey. I am glad you enjoyed your say and hope you will stay with us again next time you are in town. Doug Mills General Manager Clarion Inn & Suites More 

Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Unfriendly place to stay. Fair room, fair amenities, and no trouble with noise. However, staff was extremely rude at this hotel. Management lacked people skills and front desk clerk, Alexis, lacks customer service etiquette. Warning all credit card users, this hotel charges a deposit of $100 prior to your stay. Watch your credit card statement because this hotel charged our... More 

Helpful?
Thank DelScorcho
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time and filling out the guest survey. I am glad that you like the hotel but I am very unhappy that the staff did not take better care of you. I will be looking into this more and talking with the front desk staff and manager. Thank you again for your feedback Doug Mills... More 

Calgary, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Geez, I haven't even stayed there yet! I made a reservation for this coming July 12 for two nights with Rosemary. She was really great to deal with. professional, funny and knowledgeable. As a hotelier myself, I know the value of the having the knowledge and the personality that it takes to begin a great stay. Well done Rosemary!

Helpful?
Thank Perry W
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for taking the time and letting me know about your experience with Rose. We look forward to seeing you soon. More 

plumas lake ca
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel for years and was surprised to find out at check-in that it no longer offers free breakfast. I ONLY stay at Choice Hotels, and that is one of the reasons. It's very convenient and the kids love it. I factor this in when looking at prices knowing I would have to spend extra money... More 

Helpful?
Thank 3tumbleweeds
Pittsburgh, Pennsylvania
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 14, 2016

Spent a night here after flying in. Had stayed here before when it was under a different name. Many upgrades and improvements. It is close to the airport and has many businesses and restaurants close by.

Helpful?
Thank hate2stayhome
1 review
4 of 5 stars Reviewed June 5, 2016

Hotel itself was nice and a good location for Orange County Airport. Staff is overworked and seems stressed. Big problem with our shuttle to the airport though..... we needed to catch the first shuttle at 6:00 to make our flight time and the driver never showed up. We waited 15 minutes and finally we were saved by another hotel guest... More 

Helpful?
Thank Paul S
Tampa, Florida
1 review
4 of 5 stars Reviewed June 4, 2016

Very clean and modern. Loved the snack bar in the lobby! Staff even gave me a ride to Staples to pick up some printing. Look forward to staying here again! And walking distance for some fast food if you're in the mood. Cable reception was very good.

Helpful?
Thank danielpmagic
Scottsdale, Arizona
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 31, 2016

Stayed here over a weekend, while I was jamming with my band in Tustin, nearby. The room was really clean, modern, and acceptable. Front desk, check-in/service was very good as well. Now here's the good and the bad. This place was packed and there was a total and complete party atmosphere at this place. There was some sort of a... More 

Helpful?
Thank PhoenixRover
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm glad to hear you had such a wonderful experience! Please note however that we are absolutely NOT a party friendly hotel, and do our utmost to curtail the noise after the 10pm quiet hour. I apologize for the unsightly mess in the back parking lot... More 

Buena Vista
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 31, 2016

This hotel is clean, and the bed was comfortable. The front desk staff were friendly, as were the shuttle bus drivers, to and from the airport. For the price, it's a good deal. Of note, however, is that there is no free breakfast at all. They have packaged meals for sale. Also of note is that the shuttle pick-up area... More 

Helpful?
Thank Jeanne B
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm delighted to hear that your overall stay experience was wonderful! I apologize for any trouble you had finding the ground transportation area at the airport. We do encourage our guests to give us a call so we can help guide you to the correct area... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Terrace Dr., Santa Ana, CA 92705 (Formerly Comfort Inn and Suites John Wayne Airport)
Location: United States > California > Orange County > Santa Ana
Price Range: $82 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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