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Clarion Inn & Suites Orange County John Wayne Airport

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Clarion Inn & Suites Orange County John Wayne Airport
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78 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Phoenix
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Must make this clear first, I was using points, so not always the best rooms for those not paying. The driveway is very steep. If you have a low vehicle you will scrape the bottom entering and exiting. The front desk clerk was on the phone in the room behind the desk. I waited about 10 minutes. He did apologize... More 

Helpful?
Thank Michael B
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello Michael, Thank you for taking the time to share your experience. We appreciate all of the feedback you have provided us with. This will help us make any improvements needed to the property. I am glad to hear your stay was satisfactory with us. I will be sharing this feedback with my staff so we can continue to provide... More 

San Francisco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked this hotel for 5 days and 4 nights for my daughter school move-in day. I stayed at this hotel after my daughter moved in at UCI. It's nothing to do here if you are on your leisure time. Beside, it is for business area. It is so boring that I have to stay in the room all day... More 

Helpful?
Thank Princesscali2013
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to leave a review. I am sorry to hear your stay was not satisfactory. We have a shuttle available that will transport you to The District which contains over 15 restaurants and shopping stores. We would of been more than happy to provide you a shuttle to the shopping center upon request. Once... More 

Ukiah, California, Usa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This the second time we've stayed here. It's a good location for Balboa Island and the fairgrounds. Lots of places to eat not very far away. The room we stayed in was fairly quiet. We arrived about 1-1/2 hours before check in time and was told we couldn't check in as they didn't know which rooms were ready. As it... More 

Helpful?
Thank Pam H
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. On behalf of the whole team I would like to apologize for not making your stay satisfactory. Sometimes when we sell out the night before it is hard for us to have any early check ins the following day. Reason is because our guests need to check out and... More 

Riverside, California
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay. Food onsite! Comfortable and convenient. Bed was comfy. Proximity was excellent. Nearby all businesses in Irvine and Costa Mesa. Sandra the front desk person is courteous & friendly!

Helpful?
Thank richham2005
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience! I am pleased to hear your stay with us was satisfactory. I will be sharing this feedback with Sandra so she can continue to provide this kind of customer service to each and every guest. I appreciate all the positive feedback you have provided us with. We hope to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Wonderful hotel and very accommodating staff. I arrived just before 10am and requested an early check-in. Sandra was very helpful and asked me to wait in their nice lobby area and she would try. Pepe at the Bistro area made me an amazing bagel sandwich and the moment it was ready Sandra let me know that my room was indeed... More 

Helpful?
Thank Mark S
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello Mark, Thank you for taking the time to leave a review. I appreciate all the positive feedback you have provided us with. I am glad to hear you had a very accommodating stay here with us. I will be sharing this review with Sandra so she can continue to provide this excellent customer service we all strive to provide.... More 

Wichita, Kansas
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were hanging out in the area and needed a place to stay for one night. This was close to the beach so we gave it a whirl. The room was clean and the bathroom had recently been remodeled. I did call before hand to see how old the beds were as I have a picky back and they told... More 

Helpful?
Thank msroadtripper
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. I am pleased to hear your stay with us was pleasant. All of our guests feedback are important to us and we take them into consideration to make improvements for our future guests. I appreciate all of the feedback you have provided us with. We hope to see you... More 

Chicago, Illinois
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has been refurbished within the past seven months and the results are excellent. We had a room facing the back so there was no noise from the street or airport. The room was very spacious and clean. The refurbishment included the bathroom. The only criticism, a minor one, is that the pocket door to the bathroom didn't change... More 

Helpful?
1 Thank KelloggTraveler
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience with us! I am pleased to hear you enjoyed your stay with us and we were able to make your stay comfortable. We appreciate all of our guests positive feedback and we will continue to provide this kind of service to each and every guest. I am sorry about... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hi, my name is Argentina Arreguin my sister and I traveled to California during the month of June 2016. All of the staff was very nice and gave excellent service. Being we had a 2 week stay.I felt as I was at home. All of the staff was amazing including Sandra the front receptionist and chofer. Amandina with housekeeping and... More 

Helpful?
Thank arrga
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello Argentina, Thank you for taking the time to share your experience. I am pleased to hear your stay with us was satisfactory. We aim to please each and every guests that stays with us. I will be sharing this feedback with my staff so they can continue to provide the kind of service they gave to you. I appreciate... More 

Wrightwood, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean and quiet rooms. The staff is super friendly and helpful. Recommend highly! I always stay here when in town on business overnight and am always very pleased with the service. Nice new workout room and firepit!

Helpful?
Thank richv909
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for sharing your experience with us! I'm glad to hear your stay with us was delighted. I appreciate all the feedback you have provided us with. I hope you continue to stay with us so we can continue to make your stays comfortable. We hope to see you soon! Doug Mills General Manager Clarion Inn & Suites More 

1 review
2 of 5 stars Reviewed 4 weeks ago

I will never stay at this hotel again. Customer service was terrible. I originally made a reservation through Orbitz for two nights, but I wanted to stay a third so I called the hotel (almost a month in advance.) and the woman who answered had no idea what was going on. She couldn't tell me how much my third night... More 

Helpful?
Thank Karli N
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, I am sorry about the stay that you had with us as this is not how we should have handled your stay. I am also sorry that you had emailed me and I never got back with you. I never did see an email from you and I would have taken care of this for you if I had... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Ter, Santa Ana, CA 92705-5447 (Formerly Comfort Inn and Suites John Wayne Airport)
Location: United States > California > Orange County > Santa Ana
Price Range: $88 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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