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Clarion Inn & Suites Orange County John Wayne Airport

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Clarion Inn & Suites Orange County John Wayne Airport
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67 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Tustin, California
1 review
5 of 5 stars Reviewed yesterday NEW

This is my go to hotel when I need to stay in the area. The hotel is nicely renovated, quiet and the front desk is very friendly. I stay here often, and the lady at the front desk, Sandra remembers my name and greets me as I walk in. Makes business travel feel a little more like I am staying... More 

Helpful?
Thank simplysummer09
Las Vegas, Nevada, United States
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I read most of the reviews on this place, but I was desperate and took a chance. I was quite surprised in a good way. Check in was smooth and the room was clean as were the sheets. There was a musty odor in the bathroom but that dissipated when the air was circulated. Some reviewers were upset about no... More 

Helpful?
Thank Leo L
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello Leo, We would like to thank you for taking your time to provide us with your honest feedback! Ginger, Belinda, and Pepe are absolutely great and take their job very seriously just like the rest of the members of our team. I am glad ur stay with us was satisfactory and we look forward to your next visit! Thanks... More 

Las Vegas, Nevada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Check in was fast and friendly. Room was clean and updated. Lots of parking. Condom wrapper under the bed . Pool and spa very dirty. On the 3rd day health department closed the pool and spa. Maid service arrived after 2 pm . Requested extra towels but was told to bring dirty ones to get cleaned ones .. Never experienced... More 

Helpful?
1 Thank Christine S
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Christine, Thank you for taking the time to share your experience with us. The experiences you described are not characteristics of the level of service our staff strive to provide, and we apologize for any inconvenience this may have cause you. Your feedback was shared with the staff to improve the way we handle the way towels should be provided... More 

Woodstock, Illinois
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Part two of the quick as heck trip to the West Coast:-) Arrived here after the stated 15:00/3:00 p.m. check in time and they were still in progress of cleaning the rooms with two beds (which was a requirement since I'm traveling with my 15 year old grand nephew) so that delayed us from checking in. But, we needed some... More 

Helpful?
Thank ualtigger
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

If you are traveling for business steer clear. Kids are yelling after 10pm, the grounds are dirty and the staff is unsympathetic. I wore earplugs every night, ran a sound app on my phone and ran the a/c to drown it all out.

Helpful?
1 Thank Bartsview
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was the ABSOLUTE worse hotel I've ever stayed in. 1. I caught the receptionist sleeping when I first checked in. 2. The leaning person left my room open after cleaning. After I complained to the front desk they said they'd have the GM call me. I'm still waiting for that call 3. Mold and mildew growing in the back... More 

Helpful?
2 Thank Carleton H
Buena Vista, Colorado
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel before changing to Clarion was a comfort inn hotel. The hotel always being a dump rundown hotel. I got purchase and the name was change and was remodels somewhat, but let me tell you the place still is a dump they just slap a new paint job and new rug and some new pieces of furniture’s. So what... More 

Helpful?
1 Thank TreeHugger J
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time and filling out the guest survey. I am sorry that you did not enjoy your stay with us. We have worked hard at making this property better and with the full remodel and adding our Bistro C for breakfast lunch and dinner I think we have upgraded a lot from the old Comfort.... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 16, 2016 via mobile

The place seems to be run by their guests! Staff is unable to keep kids under control, unable to communicate with customer over the phone, unable to keep conversations separate from other customers etc... If your looking for a quiet night of sleep avoided this hotel!

Helpful?
2 Thank A TripAdvisor Member
Port of Los Angeles, CA
Level Contributor
132 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed July 12, 2016

Stayed a night at this place on a recent visit to Orange County. Well maintained facility. Clean room, decent amenities and a fair price. No issues to report other than a slightly noisy window air conditioning unit.

Helpful?
Thank Jonaleen A
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time and filling out the guest survey. I am glad you enjoyed your say and hope you will stay with us again next time you are in town. Doug Mills General Manager Clarion Inn & Suites More 

Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 2, 2016

Unfriendly place to stay. Fair room, fair amenities, and no trouble with noise. However, staff was extremely rude at this hotel. Management lacked people skills and front desk clerk, Alexis, lacks customer service etiquette. Warning all credit card users, this hotel charges a deposit of $100 prior to your stay. Watch your credit card statement because this hotel charged our... More 

Helpful?
2 Thank DelScorcho
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time and filling out the guest survey. I am glad that you like the hotel but I am very unhappy that the staff did not take better care of you. I will be looking into this more and talking with the front desk staff and manager. Thank you again for your feedback Doug Mills... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Ter, Santa Ana, CA 92705-5447 (Formerly Comfort Inn and Suites John Wayne Airport)
Location: United States > California > Orange County > Santa Ana
Price Range: $86 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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