Best Western Plus Orange County Airport North
Best Western Plus Orange County Airport North
2700 Hotel Ter, Santa Ana, CA 92705
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Avg. $175 /night, 8/10 - 8/11
$175
per night
$156
per night
$137
per night
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4.0
#4 of 23 hotels in Santa AnaLocation
4.3
Cleanliness
4.3
Service
4.1
Value
4.1
At the Best Western Plus Orange County Airport North you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Orange County Airport North will stand out among other hotels in Santa Ana,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Orange County Airport North will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Interconnected rooms available
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
Special Offer:Get Double Points on Every Qualified Stay! Book Now
Location
2700 Hotel Ter, Santa Ana, CA 92705
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
John Wayne Airport
2.6 mi•
See all flights
Long Beach Municipal Airport
18.7 mi•
See all flights
Rental Cars
27 Restaurants
within 0.75 miles
Reviews
4.0
795 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Located conveniently close to local attractions, the Best Western Plus Orange County Airport North receives acclaim for its prime location and clean, modern rooms equipped with handy amenities like microwaves and USB ports. However, some guests have voiced their dissatisfaction regarding the hotel's value, mentioning unexpected charges and less-than-satisfactory experiences.
While the hotel's cleanliness generally earns praise, the service receives mixed reviews, with commendations for the staff's friendliness contrasting with remarks about occasional unprofessional behavior. Additionally, a few travelers have noted that, despite the rooms' updated features, space can be tight and noise levels may be intrusive.
Location
Convenient
Rooms
Cramped
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favorite
This Best Western was excellent. It was convenient to the airport, very nicely updated rooms and common areas, excellent customer service, very tasty full breakfast, etc. Good price for the room (used partial points, but still reasonably priced without the points) Definitely recommend staying here.
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Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Apr 7, 2023
Thank you for taking the time to provide us with your feedback and comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed on a Monday night in July, and this Best Western was an enjoyable part of our trip. The hoel is older but well maintained, and the room was remodeled and was spacious and comfortable. There were a significant number of channel options on the television, and the bathroom was well laid out and functional.
The morning breakfast was good, but was still operating under Covid conditions (someone took your order from behind a barrier, and served us a pre-prepared plate). Parking was a bit tight with smaller parking places, but, compared to other area hotels, was FREE, with no required valet.
The price we paid was commensurate with the costs of the area (gas was $4.41 in CA and $3.01 in AZ, so....) Staff were nice, and check-in / check-out went smoothly and quickly. We will be travelling to this area often the the coming months, and we will likely be staying at this Best Western when we do. A very good experience.
The morning breakfast was good, but was still operating under Covid conditions (someone took your order from behind a barrier, and served us a pre-prepared plate). Parking was a bit tight with smaller parking places, but, compared to other area hotels, was FREE, with no required valet.
The price we paid was commensurate with the costs of the area (gas was $4.41 in CA and $3.01 in AZ, so....) Staff were nice, and check-in / check-out went smoothly and quickly. We will be travelling to this area often the the coming months, and we will likely be staying at this Best Western when we do. A very good experience.
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Date of stay: July 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Oct 28, 2021
Thanks for staying with us. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Located close to the airport and within walking distance of a decent indoor/ outdoor restaurant.
Shops and restaurants are within a few minutes driving distance.
Front desk has always been friendly and fast at check in/ checkout.
Layout is a bit odd if you like using the stairs as stairs are towards the outer corners of the building.
You can access your room on any floor from the outside, no need to go into the lobby unless you need the elevator.
Rooms have nice clean hard surface floors, some have territorial or pool views.
Rooms have a work desk , small couch and table to eat..fridge. microwave and a good size closet with luggage stand.. Outlets on lamp bases are a bit misplaced for many wallwart plugs.
Clean shower and tubs all worked well. Occasionally have seen water drain slowly on 3rd floor, but everything worked. The climate control is a wall unit and they are a bit louder than central systems, but they work well and the room was comfortable.
Breakfast has a variety of choices that change over the week. Pancakes, waffles,breads, hash browns, eggs, meats, yogurts, fruits, juices and pastries, served up quickly by nice ladies.
No gym or other recreational facilities were open yet, but that is a product of the uneducated local health dept.workers keeping some geographical areas amenities closed while others are open.
Shops and restaurants are within a few minutes driving distance.
Front desk has always been friendly and fast at check in/ checkout.
Layout is a bit odd if you like using the stairs as stairs are towards the outer corners of the building.
You can access your room on any floor from the outside, no need to go into the lobby unless you need the elevator.
Rooms have nice clean hard surface floors, some have territorial or pool views.
Rooms have a work desk , small couch and table to eat..fridge. microwave and a good size closet with luggage stand.. Outlets on lamp bases are a bit misplaced for many wallwart plugs.
Clean shower and tubs all worked well. Occasionally have seen water drain slowly on 3rd floor, but everything worked. The climate control is a wall unit and they are a bit louder than central systems, but they work well and the room was comfortable.
Breakfast has a variety of choices that change over the week. Pancakes, waffles,breads, hash browns, eggs, meats, yogurts, fruits, juices and pastries, served up quickly by nice ladies.
No gym or other recreational facilities were open yet, but that is a product of the uneducated local health dept.workers keeping some geographical areas amenities closed while others are open.
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Date of stay: March 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Oct 28, 2021
Thanks for staying with us. We appreciate your feedback!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During my late evening check-in for three rooms the staff was very courteous. They were patient and flexible with the explanation of three different names for each room, amt of keys and checking in at different times. They explained the grounds and where to park very thoroughly. Our request to have two of the rooms adjoining was honored and they were able to place the third room two doors away, so our party was close. The floors are laminate flooring, which feels a bit loud and cold, but the temperature of the room without using any air was comfortable the entire stay. Our room was facing into the middle parking lot, and with exception of our party (7 women) and another group of youngsters, the rest of the hotel was quiet, although it seems to have full capacity. The breakfast was delicious with different menu options each day including eggs, meat, hashbrown/waffle or pancakes, and a self-serve bar for cereals, oatmeal, juice, bread & bagels w/ cream cheese, pastries and beverages. The staff in the dining room were also very courteous. If I am in this area again, I will stay at this hotel.
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Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North
Responded Feb 27, 2020
Thank you for taking the time to give us your review. We are happy you enjoy your stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I planned to stay here for 3 nights but bailed after 2.
The bed was comfy but we had never been in a hotel room with zero carpets. Cold floors for December.
Breakfast was my main beef. It's crowded with almost no place to sit. Lots of families on their way to Disneyland. At the front counter you are show a choice of four laminated cards. These are your breakfast choices. After you choose they punch your ticket and give you a number. You try to find a place to sit or get your coffee, milk or juice plus utensils. Finally they bring you your food. It comes on an 8" plate. Some eggs, hashed browns and bacon that tastes like WWII surplus. Day #2 the bad bacon had changed to a thin piece of ?ham? that would make Spam feel proud. The only thing you can serve yourself is some fruit that has been picked over my hundreds of kids. No seconds, you get what they give you. Eight inch plate!
If you're a big eater and expected a big breakfast, I guarantee you still be hungry an hour after you leave here.
The owner of this franchise has it down to a science and is making lots of money. Get the people in, feed them quickly and out the door.
We won't be back.
The bed was comfy but we had never been in a hotel room with zero carpets. Cold floors for December.
Breakfast was my main beef. It's crowded with almost no place to sit. Lots of families on their way to Disneyland. At the front counter you are show a choice of four laminated cards. These are your breakfast choices. After you choose they punch your ticket and give you a number. You try to find a place to sit or get your coffee, milk or juice plus utensils. Finally they bring you your food. It comes on an 8" plate. Some eggs, hashed browns and bacon that tastes like WWII surplus. Day #2 the bad bacon had changed to a thin piece of ?ham? that would make Spam feel proud. The only thing you can serve yourself is some fruit that has been picked over my hundreds of kids. No seconds, you get what they give you. Eight inch plate!
If you're a big eater and expected a big breakfast, I guarantee you still be hungry an hour after you leave here.
The owner of this franchise has it down to a science and is making lots of money. Get the people in, feed them quickly and out the door.
We won't be back.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BestwesternSantaAna, Manager at Best Western Plus Orange County Airport North
Responded Jan 7, 2020
Thank you for staying with us, we are sorry you felt this way. Thank you for your comments, we will use this to improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this facility due to having an early flight the next morning. I later realized they charged me an additional $200. When I called about that fee I was told it was for having a dog in the room. I offered proof that I traveled to and from California without a dog. I requested they review their security cameras to see that I arrived and checked out without a dog. The GM that identified himself as Huy Tang only replied (repeatedly) with, “The housekeeping supervisor verified it so there is nothing I can do.”
The dismissal of my requests makes me think they are trying to make up for some of their lost income during the COVID-19 pandemic. Beware!
The dismissal of my requests makes me think they are trying to make up for some of their lost income during the COVID-19 pandemic. Beware!
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Date of stay: May 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Dec 17, 2020
I am sorry to hear about this, the hotel does have a NO PET allowed policy. We have to charge you the cleaning service fee for having a dog in the room.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
**they are doing renovations on the 3rd floor
My room had the new upgrades... wood laminate floor, new bed, furniture, etc and I thought it looked really nice. Check in & check out was fast and easy. Breakfast has the typical continental fare as well as your choice of 3 options of hot items. Eggs, pancakes, waffle or toast and some type of breakfast meat which was pretty good and was cooked when ordered which was nice and it was served quickly. Also, I was on the 3rd floor so I’m not sure how the laminate floors are going to sound on the 1st or 2nd floors, hopefully not to noisy. I didn’t use the pool or fitness center but I did notice the pool was heated. I would stay here again when back in the area.
My room had the new upgrades... wood laminate floor, new bed, furniture, etc and I thought it looked really nice. Check in & check out was fast and easy. Breakfast has the typical continental fare as well as your choice of 3 options of hot items. Eggs, pancakes, waffle or toast and some type of breakfast meat which was pretty good and was cooked when ordered which was nice and it was served quickly. Also, I was on the 3rd floor so I’m not sure how the laminate floors are going to sound on the 1st or 2nd floors, hopefully not to noisy. I didn’t use the pool or fitness center but I did notice the pool was heated. I would stay here again when back in the area.
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Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Dec 17, 2020
Thank you for staying with us, we appreciate your review!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in several BW plus properties near UC Irvine and this was the closest, most convenient, and most business like compared to other BW plus in the area. It is located in a hotel row, right beside the hampton inn, but with a more friendly rate. The room is not the largest but fits a family of 4 - two teens, comfortably. It does have all the BW plus amenities, including a full hot breakfast (one plate per person, keep your voucher, menu varies daily), although not self service but sufficient for your needs, plus it keeps the rate low. We actually stayed twice in this property, and the first time, I was going to quibble that the hotel has a BW plus label without a waffle machine for breakfast, but on our second stay, about a week later, the waffle machine was there (although not self-service). So I am grading 5 for location, cleaness, rate and convenience, and grading a 4 for room size and breakfast. All in all, I think this is the place to stay when in Irvine for a quick stay.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: July 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Oct 15, 2022
Thanks for staying with us. We appreciate your feedback!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giving a ticket that needs to be punched every day is a joke and that too for scrambled eggs and waffles (2 in number). Charging $10 per day if card is lost, I guess you can get better options outside than this. Bread pieces were smallest that you can get in market, providing dry Quaker oats and asking customer to make their own ( and without any real toppings, chocolate bits and granola were offered) is not acceptable when charging 110 plus per day and that too when it is mentioned that it is full breakfast in the Ad. No protein options for vegetarians. The hash brown provided was neither cooked properly nor had any taste. Not sure if the management can eat any of the breakfast options served. This is like one of those small hotels where they provide pastry as breakfast on the go, probably one level up.
Room size is such that there's no space for your belongings, just enough for 2 beds and TV. Towels and sheets were smelling with strong detergent odor.
Room size is such that there's no space for your belongings, just enough for 2 beds and TV. Towels and sheets were smelling with strong detergent odor.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Dec 27, 2023
Thanks for staying with us. We appreciate your feedback!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is hotel was quite clean, had a great location (safe and close to everything), and the staff was very friendly and helpful! I was quite impressed by their freshly made breakfast served on hot plates, nice coffee as well. I noticed that they had a nice pool but I was too rush to use it this time, wondering if it's a heated pool. Would definitely try it next time. Overall, this hotel is of a great value!!
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Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bestwestern SantaAna, General Manager at Best Western Plus Orange County Airport North
Responded Dec 17, 2020
Thank you for staying with us, we appreciate your review!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have no idea. Call and ask a manager.
No deposit required for reservation. But you will be charged for a no-show. This is standard procedure for hotels.
Yes, there is a free hotel/airport shuttle.
"Car was broken into in broad daylight while I was here for a work training. Evidently there are no cameras in the parking lot (which rooms o"Read full review
"yes DON'T STAY HERE unles you don't mind being hung up on, yelled at, AWLFUL food, strange room smells, embarrassing customer service/Mgr"Read full review
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PRICE RANGE
$128 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus orange county airport north hotel santa ana, best western santa ana, santa ana best western
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
148
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Best Western Plus Orange County Airport North
Which popular attractions are close to Best Western Plus Orange County Airport North?
Nearby attractions include Grand Detectives Society (0.3 miles), Delhi Park (0.5 miles), and OC3 Dispensary (0.5 miles).
What are some of the property amenities at Best Western Plus Orange County Airport North?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Orange County Airport North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Orange County Airport North?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Orange County Airport North?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Orange County Airport North?
Conveniently located restaurants include Spoon's Grill & Bar, WaBa Grill, and Carl's Jr..
Are there opportunities to exercise at Best Western Plus Orange County Airport North?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Plus Orange County Airport North have an airport shuttle?
Yes, Best Western Plus Orange County Airport North offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Orange County Airport North have airport transportation?
Yes, Best Western Plus Orange County Airport North offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Orange County Airport North?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Orange County Airport North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.