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Red Roof Inn Santa Ana

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Red Roof Inn Santa Ana
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248 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Columbia, Missouri
Reviewed 1 week ago NEW

It is not my first time in Red Roof but certainly the worst. The building is old. Everything in the room needs to get changed. The carpet had stains. The bed sheets had stains. The furniture had screw marks. The chairs upholstery had stains. There were dripping discoloration on the ceiling and wall. The hotel doors were not secure and...

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Helpful?
Thank farrah551
Reviewed 2 weeks ago

I was suppose to stay there thu jan 26 to the 28 for a trip to disneyland they charge my account twice on acident and i said it ws not there fault but there card machine but so I was not able to go to dsineyland the night person lady was not really apolgetic about it either I checked in...

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Helpful?
Thank Avocadoadam A
Santa Ana, California
Reviewed December 30, 2016

I appreciate Red Roof, they have the best customer service which I really enjoy. Patty the manager is awesome when it comes to my stay here. I always feel like I"m Getting her undivided attention. I always say that you can always tell what kind of management is being displayed by viewing the other employees. The other office staff Always...

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Helpful?
Thank axayaca
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for your awesome review . I'm blessed and happy to be mentioned in your review. I always give my employees examples of every kind in regards to taking care of our loyal guests and its our #1 priority. I will share these review with my whole staff. Thank you once again.

Santa Ana, California
Reviewed December 29, 2016

The staff here are amazing. Always ready to accommodate. I never feel Uncomfortable asking for towels or for any kind of information. The rooms are always clean. Coffee made fresh daily. I like the idea of when I come to check in I feel welcomed and that's why I always come back. I enjoy Erica, she is always pleasant to...

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Helpful?
Thank ramonamarquez
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for staying with us and writing a review about our property. I really appreciate your good comments and feedback about our employees and pointing out Erika. I will share these review with everyone thank you once again.

San Francisco, California
Reviewed December 28, 2016

excellent customer services from Yesenia ..!!! the entire staff was really helpful and very nice. we made a last minute booking for Friday night and got the last room. Yesenia made us feel welcome since the very begging of our check-in time. we also got a remodel room with wood floor the room was just great. excellent location very close...

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Helpful?
Thank l0renz0b22
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for taking your time to write a review about ur stay and the experience you had with us. I'm glad you were able to enjoy our wood floor rooms we are in the process in converting all of our rooms. Thank you for staying with us.

Reviewed December 28, 2016 via mobile

When ever i go visit my family in Santa Ana i love staying at the Red Roof it's always quit and clean. The GSR Lupe always welcomes everybody with a smile. The rooms are really spacious and everything always works great. Love that they have coffee 24 hrs.

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Helpful?
Thank NeibyGarcia
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for choosing to stay at Red Roof Inn and also for the nice compliments you gave to our rooms and staff especially Lupe. I'm glad you enjoyed our coffee. I hope to see you in the near future.

Reviewed December 25, 2016 via mobile

I visited red roof next to main place and the location was great, I was help in the front desk by Erika, she was really helpful and friendly, great service. The Place looks well maintain and clean, beds are really comfortable. Great place to stay hotel is next to main place mall and different shops, 10 minutes away from Disney

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Helpful?
Thank Frank V
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for choosing Red Roof Inn ,for your hotel choice during your travels. Our goal is to make each guest feel delighted, significant and confident when they stay at our property. Thank you for the lovely comments and we look forward to seeing you in the future.

Anaheim, California
Reviewed December 23, 2016 via mobile

my friends and me needed a place to stay and this was the hotel closest and trust me it was the best decision ever ! the front desk girl named Alejandra rodriguez made sure we felt welcomed and she was really on top of things and it was a fast check in ! so i encourage you guys to go...

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Helpful?
Thank karenpalmaa
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for taking the time to write a review about our property. I'm glad Alejandra made you felt welcome and make sure you were checked in , in a heart beat. I will share the review with her and everyone else. Thank you once again.

Santa Ana, California
Reviewed December 23, 2016 via mobile

The staff was really great ! I met a young girl named Alejandra Rodriguez she was very helpful and patient so I was really glad I chose that place to stay and I know I'll becoming in with my friends and family ! If you're looking for a place to stay chose this one !

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Helpful?
Thank gisellefitch
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for taking the time to write a review in regards to ur stay I'm glad Alejandra was helpful during your stay. Hope to see you in the near future.

Santa Ana, California
Reviewed December 23, 2016 via mobile

Alejandra Rodríguez helped me so much and it honestly made my stay a lot better ! I am totally going back and I'm referring my friends ! So if you guys go to red roof the staff is really nice! So make sure you ask Alejandra Rodriguez for help she's really nice and helpful !

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Helpful?
Thank bfig123
i0226, General Manager at Red Roof Inn Santa Ana, responded to this review

Dear Guest, Thank you for your review I'm glad we will have you visit us in the future. I will share these review with the staff.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Red Roof Inn Santa Ana, CA is a pet friendly, family friendly hotel. This hotel is close to Disneyland, Downtown Disney and the Anaheim Convention Center. Also near Main Place Mall, Discovery Science Center, Bowers Museum, St. Joseph and Children's Hospital, County Offices and Courts, the Block at Orange, UCI Medical Center, Anaheim Stadium, Arrowhead Pond and The Grove Theater. Our hotel offers an outdoor unheated pool, outdoor hot tub, conference room and a suite. We also feature a coin laundry facility and interior and exterior corridors. All guest rooms offer free WiFi, 37" flat screen TV, free HBO and OnDemand cable. While select rooms offer microwave & refrigerator, in-room coffee and a large work area. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Santa Ana

Address: 2600 N Main St, Santa Ana, CA 92705-6601
Location: United States > California > Orange County > Santa Ana
Price Range: $76 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Santa Ana 2*
Number of rooms: 125
Reservation Options:
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Also Known As:
Red Roof Inn Santa Ana Hotel Santa Ana
Santa Ana Red Roof Inn
Red Roof Inn Santa Ana Orange County, CA
Hotel Style:
#1 Best Value Hotel in Santa Ana
#7 Business Hotel in Santa Ana
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Santa Ana staff and other travelers.
4 questions
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Ventura, CA

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Questions? Get answers from Red Roof Inn Santa Ana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask which room has the thickest walls”
 of 5 bubbles avocadoadama, 2 weeks ago | Read review
“All rooms are good.”
 of 5 bubbles axayaca, Dec 30, 2016 | Read review
“Don't hesitate to ask if you need anything!”
 of 5 bubbles ramonamarquez, Dec 29, 2016 | Read review
“Choose a better room at another chain !”
 of 5 bubbles jmtz2355, Dec 5, 2016 | Read review
“ask for the guestroom over the front desk area”
 of 5 bubbles canadian175, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question