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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
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934 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Santa Ana, United States
Reviewed 3 days ago NEW

The hotel was conveniently near the airport and close to dining opportunities. The staff was friendly and accommodating. The continental breakfast had a good selection of breakfast choices. The dinner options were good and the prices were very fair.

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Helpful?
Thank C2875LRandrewn
Oakdale, California
Reviewed 3 days ago NEW

We had a comfortable weekend stay. Everyone we encountered from the reception with our cookie to our room attendant to the included breakfast, the staff were all so friendly and accommodating. Definitely have this location as home base when visiting the OC.

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Helpful?
Thank cinmom
Reviewed 4 days ago NEW

I work on the travel industry for more than 25 years... And I know how busy a front desk could be, but I really have to say DIego .. went the extra mile assisting me to make the check in process easier for a group of travelers .... Thanks Diego, your customer service is AWESOME !!!

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Helpful?
Thank Maria M
San Francisco, United States
Reviewed 5 days ago NEW

Terrible customer service upon arrival this trip. gave us the wrong room and said that our suite was no longer available, said that 3rd party booking is to blame. had to change rooms 3 times, receptionist seemed to not want to deal with our problem. gave us breakfast vouchers as compensation, even though i told her we didn't plan on...

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Helpful?
Thank Roland L
Lyme, Connecticut
Reviewed 1 week ago

It was fine. Clean, adequate. There is no hub but, glamour or class here. Just a good place to stay in the OC and close to where we had to be. The desk help and Scott, the shuttle driver were nice and friendly.

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Thank eileenzee
Reviewed 1 week ago via mobile

Its hard to find great hotels with amazing customer service . Thank you all, especially Diego from front desk welcoming . Made my stay a lot faster n smoother. Great place, would def. Recommend it to a friend .

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Helpful?
Thank jayjay101010
Friendswood, Texas
Reviewed 1 week ago

This was a very nice stay. The rooms, beds and bathroom were very clean. What also stood out was the staff overall was very friendly. This hotel is located approximately 10-15 minutes from Newport Beach. Underground parking had plenty of clearance and was easy to access.

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Thank Greg L
California, United States
Reviewed 1 week ago

Physically a very pleasant hotel. The concern is that both times we've stayed there, we found at check in that the reservation they supposedly had did not include everything that I reserved (I re-checked my confirmation email before making this statement...). Once you get around those hassles, it's a pleasant stay until you get your credit card bill which has...

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Thank David V
Puerto Vallarta, Mexico
Reviewed 1 week ago

Can never get tired of these delicious, mouth watering cookies. The front guest agents Diego & Navarro made our stay a delight and kept feeding us cookies every time we passed the front desk. The hotel is nice, but I can honestly say the cookies is what keeps me coming back.

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Helpful?
Thank krystalmontes187
Lawndale
Reviewed 2 weeks ago

Overall great stay! The staff is super friendly - definitely was a better hotel than I thought it would be. We had a Thanksgiving breakfast that was absolutely great. I wish they had a few more options but still really delicious!

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Helpful?
Thank 412zaran
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Address: 201 E Macarthur Blvd, Santa Ana, CA 92707-5776
Location: United States > California > Orange County > Santa Ana
Price Range: $104 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Cancelon, Orbitz, Odigeo and Travelocity so you can book your DoubleTree by Hilton Hotel Santa Ana - Orange County Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA
Hotel Style:
#3 Business Hotel in Santa Ana
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Santa Ana - Orange County Airport staff and other travelers.
6 questions
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Palm Desert, California
over a year ago
over a year ago
naples
over a year ago
melbourne

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Questions? Get answers from DoubleTree by Hilton Hotel Santa Ana - Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get them cookies fresh!!!”
 of 5 bubbles krystalmontes187, 1 week ago | Read review
“If you can get the two room suite by all means do.”
 of 5 bubbles akbda2, 2 weeks ago | Read review
“Ask for a room facing away from the highway.”
 of 5 bubbles SledMan, 3 weeks ago | Read review
“Higher floors - 6 & 7 are for Hilton Honor members”
 of 5 bubbles sittingduck1, Oct 11, 2016 | Read review
“I think all of the rooms will have a good view but we were on the south side which I enjoyed. Lots of accommodating businesses near by.”
 of 5 bubbles lilly172, Aug 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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