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La Quinta Inn & Suites Orange County - Santa Ana

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La Quinta Inn & Suites Orange County - Santa Ana
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459 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Orange County - Santa Ana
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Showing 448: English reviews
Guerneville, California
Level Contributor
122 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 21, 2016

The furnishings, lobby and pool are very nice. The breakfast buffet gets a bit crowded so do not wait for the last half hour if you want a hot waffle on the weekend. Our room came with a fridge and good AC but was on the back side of the property. The parking lot activity seemed a bit scetchy but... More 

Helpful?
Thank Allegator
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 19, 2016 via mobile

We had a king bedroom. The room also had another big area with a fold out couch. This is where the TV is, not easy to see from the bed. Our first room the tub didn't drain and the toilet sort of flushed. And it all smelled bad. They moved us for the next two nights to a easy to... More 

Helpful?
Thank Conniemama
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

I am so sorry that you were disappointed during your stay with us. Providing a clean and comfortable room to our guests is extremely important to us. We appreciate your feedback, and it will be shared with management as well as housekeeping. Sincerely, La Quinta Customer Care Team More 

Vancouver, Washington
Level Contributor
260 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

Needed a spot for thee night. Hotel is conveniently located to freeway. Quiet. The check-in was smooth. The agent was polite. He was very pleasant. Facility is being renovated. Room was spacious. Parking is adequate. Breakfast was included. No charge for parking. Free WiFi.

Helpful?
Thank jumpa23
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed July 14, 2016

I was a little skeptical when I booked the 3 nights. I talked to Tim on the phone and asked him how old was the hotel. He checked and told me it was built in the 80's but refurbished in 2007. That made me feel better. When we arrived and found the lobby very well maintained, we were impressed enough... More 

Review collected in partnership with La Quinta

Helpful?
Thank Gloria B
Kandy, Sri Lanka
Level Contributor
382 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed July 12, 2016

This is a typical American hotel facility. The rooms are large and the beds great, showers are terrific (thank God), and the breakfast very average. Reception was perhaps the most efficient young woman we have ever seen. Not a bad stay.

Helpful?
Thank Rob S
Level Contributor
3 reviews
1 of 5 stars Reviewed July 12, 2016

In my stay back from Disney with 4 small children at 12 midnight and reach the room is dirty and unwashed and the bathroom was covered with excrement overflowing collaborator reception did not help us, just change us room on the fourth floor and had to switch to 4 children and suitcases alone, I do not provide us assistance, extended... More 

Review collected in partnership with La Quinta

Helpful?
Thank davidrW4841LL
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, La Quinta Customer Care Team More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 9, 2016

This hotel is under a bit of a renovation. Arrived at night it was dark and we couldn't figure out WHERE check-in was! Had to park and wander a bit till we located the "new" check-in area. The room was not bad. A bit of an out dated bathroom but everything worked! You do get a breakfast with the price... More 

Helpful?
Thank IdahoKel
Encino, California, United States
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed July 8, 2016

My history with this hotel property goes back a long ways. I was an investor in the partnership that originally built the hotel (at that time as the Woolley Petite Suites) Robert Woolley was the person who started the Embassy Suites Hotel chain (that was later sold to Hilton). The Petite Suites Hotel was sold a few years ago (maybe... More 

Helpful?
Thank 062843
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

I’ve received your review and it looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours... More 

Santa Ana, United States
1 review
4 of 5 stars Reviewed July 5, 2016

Located very close to the 55 freeway, so easy access to all the major spots close by. They also allow pets, which is FANTASTIC! My dog was very happy while at this hotel. The room was cozy. I'd stay here with my puppy again.

Review collected in partnership with La Quinta

Helpful?
Thank Amy R
LQSantaAnaGM, General Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Hi Amy, thanks for sharing your comments regarding your recent stay. I'm glad you were able to settle in comfortably. I hope that your travels bring you back to the area to stay with us again! More 

1 review
3 of 5 stars Reviewed July 2, 2016

There were blood stains on all bed sheets. Restroom floor was really dirty. The hotel workers and manager did help us with a change of sheets immediately but my wife and I were not comfortable staying at hotel or room after seeing the dirty covers.

Review collected in partnership with La Quinta

Helpful?
Thank luisrH8949CU
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about La Quinta Inn & Suites Orange County - Santa Ana

Address: 2721 Hotel Ter, Santa Ana, CA 92705-5603
Location: United States > California > Orange County > Santa Ana
Price Range: $99 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County - Santa Ana 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
La Quinta Inn & Suites Orange County - Santa Ana CA
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