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Residence Inn San Ramon

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Residence Inn San Ramon
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89 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Pittsburgh, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 20, 2015 via mobile

This place is perfect for a family! Separate bedrooms, two bathrooms, kitchen, and separate living area. It could use some updates and the parking spots are ridiculously tiny but it's definitely worth the price to stay here instead of San Fran.

Helpful?
Thank Brian W
1 review
3 of 5 stars Reviewed October 14, 2015

Good -The kitchen was nice, clean, stocked. The staff was very nice and helpful. The breakfast was good, and there was plenty to choose from. The free WiFi was great, no lag. The area around the hotel was nice, quiet, and beautiful. Lots of local restaurants and shopping near the hotel. Bad - The hotel had some maintenance issues. The... More 

Helpful?
Thank Timmy T
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Timmy, I'm disappointed to hear that you encountered several cleanliness and maintenance issues with your suite upon your arrival. I apologize for this and I will share your comments with our staff so that this can be addressed immediately. This is definitely not up to the Marriott standard that we put out to our staff. Thank you so much for... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 10, 2015

Stayed there last week for 5 days for business. Place is run-down and dilapidated. Lounge chair was literally disintegrating. Common areas are filthy. Extremely uncooperative and rude front desk staff. Stayed there several times before when it was just acceptable. Will never stay there again.

Helpful?
Thank Trevor P
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Trevor, Thank you so much for taking the time to respond on your recent stay. I'm disappointed to hear of your sub-standard experience with us. I will share your comments with our staff to allow our team to reflect upon our service and cleanliness of the hotel. In this way, we can strive to improve and recapture what makes Marriott... More 

Las Vegas, New Mexico
Level Contributor
174 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 9, 2015

Wasn't going to write a review but read one that was recently posted and couldn't disagree more. First off it's not The Mandarin Oriental, but then again it's not claiming to be a five star property. Secondly the staff couldn't be nicer. Third the rooms are a little tired, but still very nice and mine even had a note on... More 

Helpful?
Thank James M
New Hampshire
Level Contributor
219 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
2 of 5 stars Reviewed July 30, 2015 via mobile

In the class of mid-range "suite" hotels, this place is bad. The room itself is large, but it was in horrible condition. The furniture was worn through and the shower looked like it was from a 1980's Howard Johnson. Also, the rooms are spread out across the property, so the room door opens to the outside like a motel. And,... More 

Helpful?
1 Thank tacostuff
Jeff S, Manager at Residence Inn San Ramon, responded to this review

Thank you for taking the time to share your recent experience with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. We are looking forward to room renovations that are... More 

Lake Tahoe Area
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 9, 2015

I write about TravelAwakenings and for those of you who are not familiar with Amma and her hugs, I will just say that it is a beautiful loving experience. I was able to book this hotel last minute when I was in San Ramon in early June and it was incredibly nice. The staff was lovely and the location an... More 

Helpful?
Thank LeeZaDonatella
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

I'm so pleased that your recent stay at the Residence Inn San Ramon by Marriott was an enjoyable one. We look forward to serving you again when your travels bring you back to San Ramon. More 

Salt Lake City
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2015

Three of us stayed at this hotel for three nights and had a great experience. The room was large and comfortable. My niece who slept on the sofa hide-a-bed, even said it was comfortable. The bed was just right with comfortable pillows and bedding. The free breakfast was excellent and offered everything we could have wanted. The location was perfect... More 

Helpful?
Thank SaltLakeCitySoprano
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for staying with us at the Residence Inn by Marriott San Ramon. We're so happy that you enjoyed a comfortable stay with us and hope that you'll return when your travel plans bring you back to San Ramon. More 

Carson City, Nevada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 22, 2015

We stay at this hotel whenever we visit family in the Bay Area. All the rooms are well-equipped with a full kitchen, good-sized television and very comfortable beds. We've stayed in their 2-bedroom units when our daughter (and dogs) accompany us to visit family over the Christmas Holidays. A very good hot breakfast is included with your stay, and complimentary... More 

Helpful?
Thank Patricia E
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

We are so happy to be your "Home away from Home" at the Residence Inn by Marriott in San Ramon. Family visits are special, especially when you can bring your four-legged family member with you!! Thanks so much for the kind words and we look forward to having you back with us when you're next in San Ramon with the... More 

Penn Valley
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 29, 2015

My husband and I used Marriott points to stay at this location and really enjoyed the accommodations. Very spacious room with kitchen, friendly staff and wonderful breakfast included. Easy access to I 680 and various cities nearby. Room was in a quiet location (ask for building 17 or something near it). Shopping center is across the street with a grocery... More 

Helpful?
Thank lovecats50
Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

The Marriott Residence Inn in San Ramon is very functional and very well equipped. San Ramon itself is limited in what it has to offer, but it is ideally situated for journeys (by car) to San Francisco, Napa Valley and other attractions. The Residence Inn is very well maintained with rooms cleaned and made up daily to a very high... More 

Helpful?
Thank Davy_M1764
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn San Ramon

Address: 1071 Market Pl, San Ramon, CA 94583-4773
Location: United States > California > San Ramon
Price Range: $193 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Ramon 3*
Number of rooms: 106
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Also Known As:
San Ramon Residence Inn
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