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Yes, I've stayed several times now, and , though there has been several staff that have been very helpful, the general "aura" of the service is not always.......Customer Friendly. And.....please know, it hurts me to have to say that. That being said, I look forward...More
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 2 days ago
James, thanks for being loyal to Extended Stay America. It is good to know you liked our offerings and had a great stay. However, we are sorry for any inconvenience caused to you while being here. On behalf of everyone here, we thank you for...More
The new management is working very hard to make improvements to this hotel. This hotel has been neglected in past managements. This new manager and staff are working to improve the place every day. I have been here a while and this is the best...More
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded October 31, 2017
Angel, thanks so much for confirming to future travelers what a great choice we are. Your review shows we are succeeding in what we aim to achieve - making your stay as comfortable and enjoyable as possible! Thanks again from all of us at Extended...More
I was there for business. Worst stay ever, never again. First, it Took me 30 mins to check in because they accidentally cancelled my reservation. Then after that, It was one unexpected and unprofessional event after another. I got additional charges billed to my credit...More
Thank araceli r
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 1 week ago
Thank you for being our guest and for taking time to leave feedback. We apologize for the mixup regarding your bill. Please contact our General Manager directly if you would like to provide more information to further discuss your charges. Thank you again for your...More
The staff is completely wonderful! Everyone was so nice to us! Our rental car had a dead battery, and one of the employees drove his BMW over and jumped our car, with his own cables. He was incredibly nice and I feel terrible that I...More
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 2 weeks ago
Thank you for being a guest at our hotel. We are pleased to know our location was ideal for your needs and that you were impressed with the friendly service provided by our staff. However, we are sorry for the issues you experienced in your...More
The staff worked hard to make our stay great. We stayed here for over a month due to a project that was more than 3 hours drive from our home office. We always had the room we preferred waiting for us and had zero reservation...More
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Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 3 weeks ago
John, thank you for choosing Extended Stay America for your stay. We are delighted to read you loved our courteous service and your well-appointed room and that our location was perfect for your needs. Thanks again for being our guest, and we look forward to...More
$103 - $168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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