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Extended Stay America - San Ramon - Bishop Ranch - West

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Extended Stay America - San Ramon - Bishop Ranch - West
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
lafayette,in.
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Right from the get go this was the most horrible hotel we have ever been in… we called the week before to get reservations for a family funeral… We needed two rooms close together first floor just for five people. They said no problem that it would be waiting for us when we got there. Two minutes after my husband... More 

Helpful?
Thank kraylaf
Burlington, Vermont
2 reviews
2 of 5 stars Reviewed 1 week ago

During check in, the attendant's shirt was dirty, and was impersonal. My room smelled faintly of smoke. After two times of visiting the front desk to resolve, and both times waiting for 5+ minutes with multiple others waiting ahead of me, and gave up and moved on.

Helpful?
Thank BjamCarlin

Travelers are raving about these San Ramon hotels

1 review
1 of 5 stars Reviewed 1 week ago

This is supposed to be an extended stay facility. There were no pots, pans, plates glasses, cups, or dining utensils in the room. Had to go to the front desk to get a TV remote unit to work the TV. They have no wake-up service calls in the morning and there is no ice available on the premises. The kitchen... More 

Helpful?
Thank Robert K
Carmel, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Stinky smelly room. Kitchen area and cabinets covered in grease. Sticky gross. Toilet area stained with urine and horrible smelling. Bed linens filthy and stained. Mattress hard as a rock and flat dumb pillows. Windows didn't seem to lock safely and filthy dirty. Just yuck.

Helpful?
Thank michellesaar
Mt shasta, Ca.
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

Not too flash. The night guy was a little unhelpful. It also would seam if you stayed there for 4 nights they would restock the soap at least once without asking. There is not much parking for a truck and trailer or a large moving van. Bed was comfortable.

Helpful?
Thank Tyson G
Roma
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 17, 2016

The room is fully furnished, including a kitchenette, clean and very confortable. The area is not urban and if you don't have a car it's complicated to move around and do something else other than sleeping.

Helpful?
Thank Antonio M
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

I appreciate you posting a review of your stay at our hotel. I am glad that you enjoyed your clean, comfortable room and your fully equipped kitchen during your visit. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Encinitas, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2016

Convenient location by the 680 freeway; close to Dublin, Oakland and an hour out from San Francisco. The rooms have a large refridge, freezer, 2 burner stove, microwave oven and a desk and reclining chair. They don't make up the rooms everyday, but have amenities such as washer dryer on site. The front desk (Sam) are friendly and helpful supplying... More 

Helpful?
Thank Rhondi W
1 review
1 of 5 stars Reviewed July 1, 2016

Good location but dirty and in need of updates. My sink was clogged and the iron was leaking water, called these issues in 3 nights before leaving and no one came to address them. Heat broke during my last night, woke up to 55 degrees inside the room...

Helpful?
Thank Lukas K
1 review
2 of 5 stars Reviewed June 29, 2016

Having already secured a reservation online, the desk clerk tried to shuffle us off to one of their other locations... not an option after driving almost 8 hours to get there. She begrudgingly "upgraded" us to a king room with kitchenette, but it was unusable. The room stunk of cigarette smoke and there were numerous burns in the carpet, which... More 

Helpful?
Thank Wryly B
Fremont, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2016 via mobile

I reserved for a month after sells by my house This hotel has lady of evening all over its room. It made night walk with my dog extremely uncomfortable. They all know about it . Also pets allowed to be left in cars . I complained to the night manager . One dog was still locked in the car when... More 

Helpful?
1 Thank Pashmacy
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you had issues with the night manager. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. If you would like to discuss this further, please do not hesitate to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Laundry Service

Additional Information about Extended Stay America - San Ramon - Bishop Ranch - West

Address: 18000 San Ramon Valley Blvd, San Ramon, CA 94583-4401 (Formerly Homestead Studio Suites)
Location: United States > California > San Ramon
Price Range: $102 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Ramon - Bishop Ranch - West 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Homestead Studio Hotel San Ramon
Homestead Suites San Ramon
Homestead San Ramon
Homestead Studio Suites San Ramon
San Ramon Homestead Suites
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