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Holiday Inn Express San Pablo

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119 Reviews from our TripAdvisor Community

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Middletown, Ohio
Reviewed 2 weeks ago

I waited a couple weeks to write this review just to see if my opinion changed. Guess what, it didn't. I frequent HIE during my weekly travels but this one is just ok. The location is good since it is right off the freeway and there are a lot of food places near. The morning manager got pretty snotty with...

Thank RU4Real2
Guadalajara, Mexico
Reviewed November 1, 2016

So you know what to expect when you get to a Holliday Inn, I have to say that the hotel overall is in very good condition, very clean, a nice breakfast and good service from all the staff. The location... well it depends what you are looking for but form my needs of visiting family near the area, it´s more...

Thank Yalim01
GMBayAreaInns, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear Yalim01, Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Richmond / San Pablo area. We look forward to welcoming you back soon ! Thanks again, Amit Modi. Guest Relations Manager.

Reviewed October 18, 2016 via mobile

5 night stay (Oct 12-17) Pros: Breakfast was perfect! Attendants who tended to the breakfast kept it stocked-and fresh. I looked forwared to that every day! Room: Executive King Suite-NS. Great! Hotel was clean-decorated well. Tiny Complaint: Rain storm caused power to go out 2 hours. A courtesy call- to inform guests would have been nice. I had to "google/research"...

Thank Ilovehappythings
GMBayAreaInns, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear Ilovehappythings, We are deeply elated that we have been your constant hotel of choice when you're in Richmond/Berkely area. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care. Amit Modi Guest Relations Manager.

Portland, Oregon
Reviewed September 27, 2016 via mobile

The shower curtains are ripped, leak a ton of water, and there is no exhaust fan to clear the bathroom. These are small potatoes in comparison to the spotty internet. What good is a business hotel if you can't get any work done? The breakfast needs some help as well. The waffle iron never worked, the pancake machine worked half...

Thank Happiestbaby
GMBayAreaInns, General Manager at Holiday Inn Express San Pablo, responded to this review

Thank you for your review. I am truly sorry for your inconvenience. We strive to make every stay a great experience for our guests. We hope you will give our hotel another chance to be of service to you when your plans bring you back to the bay area. I am happy to inform you that our hotel as well...

Pasadena, California
Reviewed August 19, 2016

All staff are very professional, from Reception/Front Desk to cleaning ladies to Breakfast Room staff. They greet guests with a smile.Room very comfortable size even with two Queen size beds. Room including bathroom is overall quite clean. Surprisingly, can't hear noise even though it is very near freeway. Front desk staff was very nice and accomodating. Request two Queen beds...

Thank Carol L
GMBayAreaInns, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear Carol L., Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Warm Regards, Amit Modi Guest Relations Manager.

Reviewed August 3, 2016

We were on a short overnite to the area. Not impressed and a bit disappointed with IHG. I'm a new member recently switching from another property and this property is not one I will revisit. A bit old but that's ok if maintained. It was clean. Service was not friendly and room was below average. Nothing to do at the...

Thank chinobob
IHGService, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear chinobob, Thank you for your feedback regarding your stay at Holiday Inn Express San Pablo, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed. However, we’re sorry we fell below your expectation regarding the customer service, sound proofing and the rates. We will...

Junction City, Oregon
Reviewed July 25, 2016

This was our second time staying at this hotel - we stayed for 1 night last summer. The rooms are clean, the staff is very pleasant, the free breakfast was much better than what most hotels offer. The only negative comment I have is that the door that opens to the parking lot behind the hotel always seemed to be...

Thank 436lynda
Reviewed July 22, 2016 via mobile

My family stayed here for 2 nights. Pros: Clean rooms, great water pressure, and free breakfast. My family stays at Holiday Inn Express hotels frequently. One major plus was that in the morning it wasnt packed in the breakfast area. Literally 2 other people, so it was pretty chill. Cons: I booked the room through Hotels.com. The desk attendent was...

Thank Dallas G
Reviewed July 9, 2016 via mobile

I stayed in this hotel on a business trip .after working 15 hr days .i slept like a baby .this hotel was so peaceful an quiet . the breakfast was great hits the spot.they also have a casino acrosd the street an alot of fast foods close by

Thank krysheila99
Washington, Georgia
Reviewed June 27, 2016

We were lucky to get this room at the last minute, since NASCAR was in town!! This hotel was very nice & clean. The rooms were very updated and very clean. It was also very affordable, given the area, popular travel time, and all of the activities going on. Would stay there again!!!

Thank Annie E
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the the Holiday Inn Express Hotel & Suites Richmond/San Pablo. The hotel is just steps away from the popular San Pablo Casino, 10 miles away from UC Berkeley and about 30 miles from Napa Valley and San Francisco. The Holiday Inn Express is ideally located near the popular tourist sites of Oakland and San Francisco and minutes from the Corporate Parks on Hilltop Dr., Richmond Parkway and the Hercules Biotech Center. The hotel boasts a 25-foot atrium lobby with free Wi-Fi access, a contemporary great room with fireplace, an expanded Express Start Free Hot Breakfast Bar and meeting facilities. We offer a Fitness Center, sauna and business center on site. ... more   less 

Additional Information about Holiday Inn Express San Pablo

Address: 2525 San Pablo Dam Road, San Pablo, CA 94806
Location: United States > California > San Pablo
Price Range: $163 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Pablo 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express San Pablo Hotel San Pablo
San Pablo Holiday Inn
Holiday Inn San Pablo
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express San Pablo staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express San Pablo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chose a room in lower level since the highway is in front but at a higher level,”
 of 5 bubbles Yalim01, Nov 1, 2016 | Read review
“The rooms facing the back of the property.”
 of 5 bubbles rhileec, May 9, 2016 | Read review
“Only the top floor”
 of 5 bubbles LeilaJ712, Dec 10, 2015 | Read review
“Ask for a room facing courtyard, very quiet and lovely view”
  • Nicely done room decoration
  • Looking down from room to courtyard
 of 5 bubbles SunCitySenior, Aug 27, 2015 | Read review
“all the rooms have easy access and extremely quiet”
 of 5 bubbles N5725UOroberts, Aug 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question