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Americas Best Value Inn - San Mateo / San Francisco

Traveler (6)
Room & Suite (12)

About

#11 of 12 hotels in San Mateo
Location
Cleanliness
Service
Value
Americas Best Value Inn San Mateo/San Francisco offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, free deluxe continental breakfast, complimentary coffee in our lobby, and free in-room Wi-Fi. All guest rooms include microwaves, mini-fridges, coffeemakers, 37 inch flat panel cable TV's, HBO, and ESPN.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Tennis court offsite
Business Center with Internet Access
Newspaper
Non-smoking hotel
Parking
Free internet
Wifi
Internet
Breakfast in the room
Vending machine
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Microwave
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
87Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
140 N Bayshore Blvd, San Mateo, CA 94401-2052
Getting there
SFO Intl Airport5 mi
Metropolitan Oakland Intl Airport11 mi
San MateoCaltrain13 min
See all nearby hotels
34Reviews
1Q+A
5Room tips
Traveler rating
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  • English
This place is great. Family owned and everyone, including staff, is very friendly. Love coming to this location. I like how the front desk is open late, cause I might have a long shift at work but my room is away held for me. I can even call and someone is always there to answer the phone even in the late night, no problem. This place is definitely my first choice.
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Response from GuestXperienceTeam, Guest Relations Manager at Americas Best Value Inn - San Mateo / San Francisco
Responded 2 weeks ago
Thank you for staying with us once again, we are delighted to be your hotel of choice in Morro Bay. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We hope to see you again very soon! Best wishes, Hotel Management
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Checkin was smooth, handled with a friendly smile. Very attentive; even made a courtesy call to confirm our check in time. The experience went downhill from there. From a small inconvenient parking lot to a very steep and very narrow staircase to our second floor room to a room with a terrible mattress, horrific pillows (think rolled up towels only harder) to the world’s scratchiest towels, hell, you could refinish a table with these towels. The room was clean, large enough, but hardly worth it. A few changes would go a long way.,
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Response from Tina M, Guest Relations Manager at Americas Best Value Inn - San Mateo / San Francisco
Responded Jun 14, 2019
WorldlyTravelersIN, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience . I am happy to see the rating and to read the pros of your experience; yet I regret to hear of your dissatisfaction with pillows, towels and parking lot as well. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more
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We couldn't find anything the days we needed. Then we found our last hope and ray of sunshine. The room was good and the service was excellent. I will definitely stay here when I return to this area.After driving straight for 40 hrs.We were happy to rest and shower
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Response from Nerissa M, Guest Relations Manager at Americas Best Value Inn - San Mateo / San Francisco
Responded Jul 3, 2018
Wanda S, Thank you for taking the time to let us know how you enjoyed your stay of Americas Best Value Inn - San Mateo / San Francisco Hotel. I am excited to hear that we have been an important part of your travel convenience. It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!
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There is a big difference with being cheap and being value for money. Regrettably this place is neither. The rooms are basic and look fine, as you would expect, but closer inspection shows how poorly maintained they are. Broken towel rails, small towels designed to take the top layer of your skin off, coffee pot still full from some previous guest (even at the end of the stay!) There are many options for accommodation around SFO. This place shouldn’t be included on your list.
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Response from Nerissa M, Guest Relations Manager at Americas Best Value Inn - San Mateo / San Francisco
Responded May 3, 2018
DarreninHK, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. This is certainly distressing to hear and we want you to know that we are addressing the issue as guest service and satisfaction are our top priorities. We do hope that you'll change your mind about seeking out new accommodations in the area and withholding your valuable recommendation of our hotel to others.
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We arrived last night - due to flight delays we got in around 4AM. The room was large but after that it was all downhill. To begin with there was an unpleasant smell in the room - definitely not a clean odor. The pole on which clothing could be hung, was detached from the wall on one end. In the bathroom there was a large circular orange shape on the floor, under the sink - maybe rust? One side of the bed had a charging device: on the other side of the bed the nightstand had to be moved to locate the outlets. The water in the bathroom sink didn't drain well at all. In the morning I took a shower in the coldest water imaginable. The water from the sink was also cold, regardless of the position of the faucet. I called the front desk and reported this problem. About an hour later, when my husband showered, the water was warm. The message light on our phone kept blinking. The front desk told us to ignore it. This morning I had laundry to do - when I opened the door to "guest laundry" I saw a washer and a dryer, both coin operated. No room to sit or to fold clothes or to hang them. What bothered me was how dirty both machines were and how filthy the floor was. I went to the front desk to get change and asked if they had detergent and fabric softener. I got some coins and detergent. I was told they had no softener. However went I returned to the machines I saw a vending machine with detergent and fabric softener. When I suggested to the front desk person that he direct guests to the vending machine, he told me it doesn't work. Also, he said the manager was aware of the problem, but he didn't know if the manager had called anyone to fix it. I simply had no energy to tell him he needed to put an, "Out of Order"sign on the vending machine. Walking up to the second floor I hoped to use the handrails. They were entirely too sticky. Basically this place is a PIT. But because every other nearby hotel costs well over $275 a night, this one is full - the cost here is $98.10 a night. The old adage: "you get what you pay for" is so very true. It's shameful that $100 gets crap.
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Response from Tina M, Guest Relations Manager at Americas Best Value Inn - San Mateo / San Francisco
Responded Mar 22, 2018
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
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PRICE RANGE
$91 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 motel - san mateo hotel san mateo, super 8 san mateo, super eight san mateo, san mateo super 8, san mateo super eight
FORMERLY KNOWN AS
Super 8 Motel - San Mateo
LOCATION
United StatesCaliforniaSan Mateo
NUMBER OF ROOMS
53
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