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1/29/2018 1/30/2018
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    Los Prados Hotel

    2940 S Norfolk St, San Francisco's International Airport Area, San Mateo, CA 94403-2018
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    1/29/2018 1/30/2018
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    Traveler (9)
    Room & Suite (6)
    Dining (2)
    • Excellent23%
    • Very good31%
    • Average22%
    • Poor13%
    • Terrible11%
    Travelers talk about
    “sushi place” (2 reviews)
    “upstairs room” (2 reviews)
    “san francisco” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Fitness center
    Wheelchair access
    Meeting Rooms
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (159)
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    1 - 5 of 133 reviews

    Reviewed September 26, 2017

    I was looking for reasonably-priced accommodations while visiting San Francisco, since the area is so expensive to begin with. I had an upstairs room with inside entrance, though I believe the first -floor rooms have outside entrances. A decent-enough hotel for a "moderate" price, at...More

    Thank Gary B
    Response from Los Prados H, Manager at Los Prados HotelResponded October 9, 2017

    Gary: Thank you for your review and visit. We hope you will visit us again on your next stay in the area.

    Reviewed August 16, 2017 via mobile

    We stayed here recently passing through Northern California. My husband found the so called hotel I usually do the booking but this time gave the reins to him. Based on hotels.com it looked beautiful and clean. Well besides it being so very very run down...More

    Thank Bridget T
    Response from Los Prados H, Manager at Los Prados HotelResponded August 18, 2017

    Bridget: We are very sorry to hear about your experience. We take this feedback very seriously and will look into it immediately and discuss with the front desk personnel as well as the housekeeping department. We do truly apologize for not meeting your expectations. We...More

    Reviewed June 27, 2017

    In short, this place is terrible. Awful, actually. As has been noted in other reviews, the place is very run down and smells really bad. Reminds me of a youth hostel I stayed in while in Romania a few years ago in that you wanted...More

    Thank gojushiho
    Response from Los Prados H, Manager at Los Prados HotelResponded June 30, 2017

    We first want to apologize for not meeting your expectations. We take this feedback seriously and will do our best to correct the situation. We hope that you give us another opportunity in the future. Thank you.

    Reviewed June 13, 2017 via mobile

    This was the complimentary hotel stay given to us by Philippine Airlines when my flight was cancelled so I just stayed 1 night. The carpet and the sheets had this old, musky scent. The air-conditioning was noisy. There was a huge mirror beside the bed...More

    Thank niss828
    Response from Los Prados H, Manager at Los Prados HotelResponded June 14, 2017

    Thank you for taking the time to send us your feedback. We are very sorry for this experience. We take your comments very seriously and will look into improving. We hope that you will give us another opportunity to exceed your expectations on your next...More

    Reviewed May 18, 2017

    What a dump. If I was going to be there for more than one night, I would have left after one night. The shower barely had a trickle of water. 1985 called, they want their rooms back. Walls thin as paper. The noise was unbearable....More

    Thank bowlerbilly
    Response from Los Prados H, Manager at Los Prados HotelResponded May 23, 2017

    Thank you for taking the time to let us know about your experience. We sincerely regret that we were unable to exceed your expectations. We take your feedback very seriously and will look into your concerns to make sure to address them. We hope you...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Price range
    • $105 - $382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, Priceline, Hotwire, HotelQuickly, getaroom.com, TripOnline SA and Cancelon so you can book your Los Prados Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Mateo
    • Also Known As
    • Best Western San Mateo ,
    • San Mateo Best Western
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    Traveler (9)
    Room & Suite (6)
    Dining (2)
    Hotel & Grounds (16)
    Bathroom (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    April 15, 2016|
    Response from walk1103 | Reviewed this property |
    I' don't know. You should contact the hotel itself.
    September 2, 2015|
    AnswerShow all 2 answers
    Response from John T | Reviewed this property |
    When we were there we didn't use the shuttle. It's not a problem getting into the city from there you can travel via train, rapid transit (BART) or uber.
    Catherine J
    January 2, 2015|
    Response from Modestotrekkerl | Reviewed this property |
    You have contacted a private party. You should call the hotel directly for information. Please enjoy your trip.
    Room Tips
    "good room? Go to a different hotel."
    Read review
    "Get a different hotel"
    Read review
    "Ask for a quiet room away from 101. I always ask for the top floor so that there is no noise from above."
    Read review
    "My room on the 3rd floor of the 3rd building.There is an elevator and it was quiet but you may want to ask 4..."
    Read review
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