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Los Prados Hotel

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Los Prados Hotel
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141 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Glendale, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I chose this hotel after reading a few reviews, but I wish I read more feedback earlier. The room was outdated and needs to be refreshed ASAP!! Upon arrival, we noticed that the bathtub was clogged, and the staff were not helpful or accommodating. Not only was the A/C difficult to find the first night, but we realized it was... More 

Helpful?
Thank Emelia M
Laredo, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed July 25, 2016

From the outside the hotel looks small. But when you go into the rooms they are really big and spacious. Stayed one night there, the bed was super comfortable. I would stay again in this hotel. There are many shops and restaurants near by.

Helpful?
Thank Pame72
Los Prados H, Manager at Los Prados Hotel, responded to this review

Thank you for choosing the Los Prados Hotel and for taking the time to leave us feedback. We love it when our guests give us feedback especially when it specifically compliments the hotel that we love so much. I warmly invite you to stay with us again the next time you are in the Bay. Happy Travels! More 

Sydney
Level Contributor
140 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
2 of 5 stars Reviewed July 16, 2016

I wound up at this hotel after a United flight debacle. I would not have chosen it. That position remains. They were a little confused at check in with the people arriving - I'm not sure why, as there weren't masses. The confusion was reconfirmed on check-out when they weren't expecting me to leave either. The room was a little... More 

Helpful?
Thank AussieRhino
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi AussieRhino, Thank you for taking the time to leave us feedback. The hotel's staff informed me about the cancelled flights with United and I know from personal experience that those situations present many hardships. However the hotel, that the airlines choose, should never be one of those. We absolutely wanted to make your stay as smooth as possible and... More 

Travelers are raving about these San Mateo hotels

Arlington
Level Contributor
141 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 4, 2016

Although there is little special about this hotel, it offers good value in the pricey peninsula. It is about seven miles south of SFO, and is a reasonable choice for those flying out the next day. Our room was clean, quiet, and comfortable. There are no interior halls, so you can park at the door of ground floor rooms. There... More 

Helpful?
Thank Arlingtonfoodie31
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Arlingtoonfoodie31, Thank you for choosing the Los Prados Hotel and for taking the time to leave us a review! We're glad that you enjoyed your stay and were able to leave us a positive rating! If you're ever looking to stay with us again, please feel free to message the management at manager@lospradoshotel.com and we can give you a... More 

Kansas City
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 24, 2016 via mobile

Wouldn't have wanted to stay here long, but for a short stay it's in a very convenient location, appears to be clean, and had a friendly staff. Our shower didn't work, and the bed was hard but for the one night it fit our needs without breaking the bank.

Helpful?
Thank David&Puanani
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi David and Puanani, Thank you for choosing the Los Prados Hotel and for taking the time to leave a review! We're glad that you love our location as well as our staff. Your comfort is our greatest concern so if there is anything that we can do to make your next stay more pleasant, feel free to let us... More 

Loomis, California
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 24, 2016

The room was dated and in need of a refresh. The door to the bathroom had a nail stuck out and the threshold was coming away from the floor. It was fine for a one night stay. The staff were all very pleasant. We asked for a quiet room away from the freeway (property is on the 101 off ramp)... More 

Helpful?
Thank Jan R
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi Jan, Thank you for choosing the Los Prados Hotel and for taking the time to leave us a review. We are always looking for ways to improve and your review has been a huge help. In fact, we will be addressing your exact concerns. We hope that you'll visit us again to see the changes! Best, Joshua More 

turlock, cali
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 5, 2016 via mobile

If I could give it 2 1/2 stars I would. I guess the reason a person would stay here is its proximity to the airport. A friend booked our rooms through Booking.com and when we arrived at 8:30 p.m. after a long day of golf our rooms were not available. They offered us to stay in a family suite which... More 

Helpful?
Thank Travel4GolfAnywhere
Los Prados H, Manager at Los Prados Hotel, responded to this review

Good Afternoon, I would like to apologize for the inconveniences that you faced and let you know that we are constantly working on our operations to make sure that nothing like this happens again. I would also like to invite you to give us another try in the future as we would love to be your hotel of choice for... More 

Portland, Oregon
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 30, 2016

We had booked another hotel for a visit to family in San Mateo. The other place did not honor my request for a walk in shower - I had a broken foot and couldn't climb in and out of a tub! We luckily found Los Prados. It was much cheaper than the first hotel, the staff was super nice, and... More 

Helpful?
Thank flip52024
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi Flip, I remember this story and am so glad that our hotel worked out for you! I'll make sure to pass your comments on to our staff and thank them for a job well done. Best, Joshua More 

Bengaluru (Bangalore), India
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 15, 2016

I stayed in this hotel for 10 days. It was worth the money I paid, staff are good and they maintain the rooms very well. It's near to the airport and also to few software companies. Supermarkets are near by and there is a diner exactly opposite of the hotel.

Helpful?
Thank travelerindia007
Los Prados H, Manager at Los Prados Hotel, responded to this review

Thank you for the kind review! We love receiving feedback from our guests especially when they have glowing reviews such as yours. We're glad that you enjoyed your stay and hope that we will be able to serve you on your next visit to the area. Best, Joshua More 

bothell, wa
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 22, 2016

The positives: I was concerned about possible traffic noise from the freeway right next to the hotel but it was surprisingly quiet. The location is very convenient to many freeways for San Mateo, San Francisco and other local cities. There's a Denny's next door as well as a liquor store and a Whole Foods market less than half a mile... More 

Helpful?
1 Thank barb3073
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi Barb, Thank you for your feedback! I'm glad that you loved our guest room and have passed your compliments on to the team. Feedback like yours is key for us as we strive to be your home away from home. Therefore, we would like to apologize for the inconvenience that you faced on your way to breakfast. We have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hotel San Mateo Los Prados Inn San Mateo, CA - Los Prados Hotel - San Francisco Airport - Los Prados Hotel Silicon Valley ... more   less 

Additional Information about Los Prados Hotel

Address: 2940 S Norfolk St, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
Location: United States > California > San Mateo
Price Range: $128 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Prados Hotel 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western San Mateo
San Mateo Best Western
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