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The Catrina Hotel

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2110 S El Camino Real, San Mateo, CA 94403-1807
Traveler (47)
Room & Suite (16)
Dining (2)
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About

Location
Cleanliness
Service
Value
Located in the beautiful city of San Mateo, we pride ourselves of the charming décor and comfortable amenities of our hotel. We aspire to give you the best quality service and make your stay memorable. Situated among fine dining, renowned attractions, endless shopping possibilities and vast business opportunities, we are certain you will enjoy your stay hassle-free.We are located within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, Oakland, Berkeley, Daly City, Pier 39, Alcatrez, Fisherman’s Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and we are a short drive away from Napa and Sonoma Valley which host some of the finest vineyards in the world.We are in close proximity to Oracle, Yahoo, Google, Mills Peninsula Medical Center, Virgin America, NASA, United Airlines, Stanford University, Canada College, and minutes from Silicon Valley which comforts our business travelers. Our explorer travelers will appreciate landmarks & historical buildings around the area like Coyote Point Park, Eugene A. Doran Memorial Bridge, De Anza Expedition Camp, Courthouse Square, Father Junipero Serra Statue, Devil's Slide Historical Landmark/ Viewpoint, Ralph D. Percival Memorial Vista Point.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Fax / photocopying
Non-smoking hotel
Outdoor furniture
24-hour front desk
Parking
Free internet
Wifi
Internet
Outdoor pool
Restaurant
Breakfast available
Vending machine
Sun terrace
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Hindi

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
67Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
302Reviews2Q+A31Room tips
Traveler rating
  • 65
  • 77
  • 77
  • 47
  • 36
Time of year
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Language
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  • English
Popular mentions
It's no 5 star hotel, and the breakfast was very basic (nothing cooked), but the room was clean and the staff were helpful. WiFi was fine, and free. Nice towels, actually. It is on a busy street so you might ask for something toward the back. In all, a good value but not at all luxurious.
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Review collected in partnership with Cancelon.com
Response from INNsight, Guest Relations Manager at The Catrina Hotel
Responded 1 week ago
Brian: Thanks for the detailed feedback. I am glad to know that your overall stay was nice. Thanks for all the positive comments regarding our staff and all the on-site amenities. We would love to host you again on your next visit to the nearby area! Tip: If you book your stay directly on our official website TheCatrinaHotel.com (instead of OTAs) then you will get some excellent deals at the lowest possible rates anywhere online! Thanks for choosing to stay with us, your recommendation would be highly appreciated. Best Regards, The Catrina Hotel
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Average at best. Breakfast was poor and the room floor was dirty Rooms had cobwebs on the ornaments . Cars parked in front of the front door made for a disturbed night sleep. It's iy good as a pass through hotel but not worth the rate charged
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Review collected in partnership with this hotel
Response from INNsight, Guest Relations Manager at The Catrina Hotel
Responded 1 week ago
Naren: Thanks for the candid feedback. I am sorry to hear several things during your stay did not meet your expectations. I ensure you that all the critical comments which you have included in this feedback will be passed on to the concerned staff. Still, I do hope you give us another chance so that we can get an opportunity to reach your expectations! When you are ready for the next visit, be sure to book your stay directly on our official website TheCatrinaHotel.com where you will find the lowest possible rates in comparison to OTAs! We hope to see you soon. Best Regards, The Catrina Hotel
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Parking spaces are very small so people take up two spaces there aren't enough spaces as it is. Make sure you drive very slow because the hotel is on a busy street and If you blink you pass the driveway. Other than that not too shabby
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Response from HowardJohnsonSanMate, General Manager at The Catrina Hotel
Responded Oct 20, 2018
Dear Guest : thank you for your feedback we appreciate your business and thank you for letting us know about your stay . we are working on improving our parking spaces we apologize
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Room appearing as though it had previously had the door kicked open, and someone pinned against the wall (I took photos). Received two lotions and conditioner, but no shampoo. Internet was slow. Despite me checking in on the first night, I received a call the following evening asking if I was going to check in to the room. I stated that 'I have already checked in' , to which they replied
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Review collected in partnership with this hotel
Response from HowardJohnsonSanMate, General Manager at The Catrina Hotel
Responded Aug 5, 2018
Dear Guest: thank you for your feedback we apologize about the confusion . thank you for staying with us
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To start with good things; internet very fast, bad is nice, AC is working good. But then the room was not very clean. the floor should have rectifications. The safe is not working and they can't fix it! The breakfast very simple, they can add some items to make is acceptable. TV picture is not very good also. Check in was fast on the night. Staff told me I have only one night but when I show him print out he accepted it. Overall not bad.
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Response from HowardJohnsonSanMate, General Manager at The Catrina Hotel
Responded Aug 5, 2018
Dear guest : thank you for taking the time to write a review we appreciate your feedback thank you for staying with us
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Previous
PRICE RANGE
$111 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson express inn - san mateo hotel san mateo, howard johnson san mateo, san mateo howard johnson
LOCATION
United StatesCaliforniaSan Mateo
NUMBER OF ROOMS
57
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Frequently Asked Questions about The Catrina Hotel
Which popular attractions are close to The Catrina Hotel?
Nearby attractions include The Swingin' Door (0.3 miles), Route 92 Sports Bar (0.02 miles), and Reach and Teach (0.4 miles).
What are some of the property amenities at The Catrina Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Catrina Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Catrina Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Catrina Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Catrina Hotel?
Conveniently located restaurants include Jack's Restaurant & Bar, All Spice, and Charm Thai Eatery.
Are there opportunities to exercise at The Catrina Hotel?
Yes, guests have access to a pool during their stay.
Is The Catrina Hotel located near the city center?
Yes, it is 0.3 miles away from the center of San Mateo.
Which languages are spoken by the staff at The Catrina Hotel?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The Catrina Hotel?
Many travelers enjoy visiting Filoli (4.7 miles).
Is The Catrina Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.