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Holiday Inn San Mateo-San Francisco SFO

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Holiday Inn San Mateo-San Francisco SFO
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Mateo-San Francisco SFO
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Showing 238: English reviews
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

We were sent to the Holiday Inn San Mateo after missing a connecting flight. United Airlines gave us a voucher and we expected the worst. But it turned out to be very comfortable. Free 24/7 transfer from the airport, clean and spacious room, decent food. While I doubt I will ever be back, I would recommend to anyone seeking accommodation... More 

Helpful?
Thank Amacdog
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

I was surprised to find hotel rooms this large in a Holiday Inn and being so close to San Francisco airport. I only stayed 1 night, so didn't make full use of the facilities, but the rooms and bathrooms are very modern. The suite had a separate living /dining /kitchen room with a fireplace, great if you are staying with... More 

Helpful?
Thank Purplepuppy1
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 21, 2016

Spent time here on business for a week in March 16'. It started off on the right foot, when I arrived around 10PM and the night staff ignored me while he was "busy" on his cell phone for a personal conversation. After waiting for almost 7 minutes for him to finish, he didn't say hello, or welcome to our establishment...... More 

Helpful?
Thank Brian P
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, I would like to thank you for recent review on our property, as guest feed back is something we take incredibly seriously and value deeply. I sincerely apologize that our hotel failed to meet your standards and expectations during your recent stay. Your review allows us the opportunity to reiterate our standards and policies with our hotel... More 

Ontario
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed April 19, 2016

We stayed for two nights. The room was large and comfortable. Even though our room faced the highway it was relatively quiet. The fitness facility is somewhat limited and I couldn't figure out how to use the weight machine...or it was broken. They have a hot tub in a glass enclosure next to the exercise room. Staff were pleasant and... More 

Helpful?
Thank pluckycanuck
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed April 16, 2016 via mobile

This started out poor and ended a little better. Called the hotel number from my mobile. Auto attendant picked up on 1st ring. Connected with a human, I asked when next shuttle is. "We'll send van out now." That was at 6:40 pm. According to the hotel website, shuttle is "10 min away." So, when no van by 7 pm,... More 

Helpful?
1 Thank regman2all
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for your recent review on our hotel. Guest feedback and reviews are something we take very seriously and value deeply. It is our entire staff's goal to ensure that all of our guests enjoy their stay from the time they check-in to the time the depart our property. I am so sorry to hear that... More 

Dallas, Texas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 8, 2016

Room was larger than I expected. Reasonably clean. Restaurant adequate for a light meal and drinks. TV reception was not good. Provided an HD tv with a degraded signal. Location was not ideal. East of the 101 - easy to go to if you are coming from the south. Not so easy to get back on the 101. Nothing within... More 

Helpful?
Thank Clan5
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a comprehensive review about your stay. I am pleased that you have recognized our spacious and clean rooms. Your additional comments about our hotel's location, AC unit, and TV will be considered for improvements needed on our end. Once again, we appreciate your review and we look forward to... More 

Sacramento, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 28, 2016

The staff at this hotel are amazing! Ramsey initially took my phone call and confirmed the reservation. he was very pleasant and made sure all my questions were answered about the hotel. At check-in, Jordan, was very helpful. We had booked two separate rooms and he made sure we had quiet rooms and even helped us with an upgrade as... More 

Helpful?
Thank Steve Y
Visalia, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 24, 2016

I choose this hotel because of its proximity to San Francisco Flower and Garden Show. Although close to the freeway, there is a tall block fence which blocks the sound. The grounds are well kept. There is parking under the building as well as in the open. The room was clean and comfortable. There is a wide sidewalk which provided... More 

Helpful?
Thank Dorothy128
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, I would like to thank you for your wonderful review on our hotel. Guest feedback is something we value and take very seriously. I am so pleased to hear that you enjoyed your stay while with us! I'm glad you were able to enjoy most everything our hotel has to offer, as well as places in the... More 

San Francisco
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 4, 2016

The hotel is nice, the rooms and bathrooms are clean as expected. The front desk guy was professional but a little uninterested at first as I walked in. Once I got his attention though, he was friendly. The elevator is S L O W. When it indicates the next floor number, it's almost like a flight indicating its destination -... More 

Helpful?
Thank tripfan2010
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear valued guest, Thank you very much for your recent review. I am pleased to hear that overall you enjoyed your stay with us and experienced very little issues. Your review does give us the opportunity to work on a few of our short comings, allowing us to become an even better establishment for our guests. On behalf of our... More 

Hershey, Pennsylvania
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 17, 2016 via mobile

I normally stay in the San Carlos/Belmont area but ended up staying here this time. The rooms are clean and comfortable and the coffee maker and toiletries kept well stocked. The beds and pillows are comfortable. And whichever reviewer said they lack proper cutains missed the blackout curtains behind the mesh curtains. I couldn't hear any road or airport noise.... More 

Helpful?
1 Thank Roger M
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you so much for your recent review! I am pleased to hear that you enjoyed your stay while with us! I do apologize, however, that our on-site restaurant failed to meet your expectations. Your review allows us the opportunity to address these issues, and for that we thank you. We take our guest feedback very seriously... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn & Suites San Mateo / San Francisco SFO is the newest and most modern hotel in the area. Conveniently located off US-101, we are situated among fine dining, world-renowned attractions, endless shopping possibilities and vast business opportunities. Our prime location places you within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, East Bay, Pier 39, Alcatraz, Fisherman's Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and is a short drive from Napa and Sonoma Valley which hosts some of the finest vineyards in the world. ... more   less 

Additional Information about Holiday Inn San Mateo-San Francisco SFO

Address: 330 N Bayshore Blvd, San Mateo, CA 94401-1235
Location: United States > California > San Mateo
Price Range: $156 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Mateo-San Francisco SFO 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
Quality Inn San Mateo
San Mateo Quality Inn
Hotel Style:
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
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