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Holiday Inn San Mateo-San Francisco SFO

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Traveler (21)
Room & Suite (46)
Dining (6)
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Overview
  • Excellent36%
  • Very good31%
  • Average22%
  • Poor7%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3 Star Hotel
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
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99
97
62
24
15
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All reviewsfront desksan franciscoroom was spacious and cleanoff the highwaydidn't hear a thingother hotelsbusiness tripbedroom suiteonsite restaurantclose to the airportrooms are bigeasy accesslobby areafree parkingminute driveupon checkcoyote point
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11 - 15 of 297 reviews
Reviewed February 26, 2018

Nothing wrong with the room. Everything wrong with the restaurant. ALL of the hired help speak with such heavy accents that I actually could not understand them. When they weren't speaking to customers, they were speaking in another language. (Maybe they should be practticing their...More

Thank jazzfan65
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded March 13, 2018

Hi jazzfan65, Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about your dining experience and the quality of service received. I'm sorry for the letdown. I have forwarded your genuine observations to the hotel management for review for...More

Reviewed January 25, 2018 via mobile

We traveled with our baby and while other hotels charge for the in room crib, this hotel did not. Also, we left our umbrella at the hotel. I took the airport shuttle to retrieve it, and the woman at the front desk said, "O, if...More

Thank lilorchid82
Reviewed January 21, 2018 via mobile

Loved the made-to order breakfast....!!! Jesus,the waiter was awesome... it made us feel VIP's....!!! We will definitely stay here again... Rooms were clean and spacious... We had a great time staying here!

Thank enriques265
Reviewed January 8, 2018

We booked this hotel last minute as our flight was diverted to SFO. We were able to check in at 6am (just after we unexpectedly landed) and checked out at 2pm when we had to leave for the airport. The complimentary shuttle arrived as promised...More

Thank NVanFamily
Reviewed December 30, 2017

- Nice hotel for the price in the SFO area - 10min from SFO Airport, 30min from downtown SFO - Free Parking (not so common in SFO area) - Free Wifi - Guest laundry services available - Rooms are large and clean - Should provide...More

Thank TTZulu
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Room Service
Free Parking
Dry Cleaning
Laundry Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$113 - $358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Mateo
#1 Best Value Hotel in San Mateo
#3 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$113 - $358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Mateo
#1 Best Value Hotel in San Mateo
#3 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (21)
Room & Suite (46)
Dining (6)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Michael M
September 14, 2017|
AnswerShow all 2 answers
Response from Garry517 | Reviewed this property |
No, the rooms do not have safes in them. At least we have never noticed them and we have stayed there many times.
0
Votes
seiyul
March 15, 2015|
Answer
Response from bigtimehotelexpert |
Some of the rooms have them but they are certainly available upon request.
1
Vote
Room Tips
"Building 1"
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"Even though close.to Freeway we didn't hear cars at all."
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"If you are safety conscious, I would make sure you state that you want your room in the same building that..."
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"If you have at least 4 people, choose the 2 bedroom suite"
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