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Stone Villa Inn San Mateo - San Francisco SFO

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Stone Villa Inn San Mateo - San Francisco SFO
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246 Reviews from our TripAdvisor Community

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There are newer reviews for Stone Villa Inn San Mateo - San Francisco SFO
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Showing 224: English reviews
1 review
4 of 5 stars Reviewed March 30, 2016 via mobile

I'm very happy with my stay here, under new direction is showing a very good improvements and very good rate also. The location is great, at el Camino Real and near malls, grocery store and train station. The new coffee machine is great ! I hope you also enjoy it!

Helpful?
Thank Marcio T
Akureyri, Iceland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 1, 2016 via mobile

Pretty average hotel in the middle of nowhere. We stayed here as it was next to my husbands company. As I was not working, the location was not desirable as it was not walkable to San Mateo. The only consolation was that the staff was exceedingly courteous.

Helpful?
Thank simmisoo
New York City, New York
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 22, 2016

I had an early flight from San Francisco so i really just wanted a bed within an easy drive. That's what I got. It was clean with a warm shower but has seen better days and the walls are paper thin. It was ok for me travelling solo for a short transit stop. 1 night was enough, though.

Helpful?
Thank Rigden2014
San Francisco, California
Level Contributor
3 reviews
1 of 5 stars Reviewed January 18, 2016

Hotel did not provide a receipt on check-in, stating it was a prepaid reservation. When I explained I meant the credit card they just took from me for incidentals, that would be on checkout. Then on checkout they refused to give me a receipt for the incidentals credit card. He kept insisting I was wrong and would not accept that... More 

Helpful?
Thank Keith B
Mikaela Z, Director of Sales at Stone Villa Inn San Mateo - San Francisco SFO, responded to this review

Hi Keith, Thank you for taking the time to reach out and let us know about your stay. I want to sincerely apologize for the frustrating experience you had while checking out of the hotel. We can most certainly offer you a receipt, regardless of the method of payment and I apologize that the front desk associate did not know... More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed December 28, 2015

Stone Villa Inn is awesome!!! It's reminds me of a Disney Land resort in terms of build qualities. In other words. it's clean, up-to-date, and well staffed. One employee, Tim is an extremely fast worker w/ good customer-service skill. He promised a top-notch experience and delivered.

Helpful?
Thank touristguy2016
San Diego, California
Level Contributor
3 reviews
1 of 5 stars Reviewed December 27, 2015

Where do I start on this one. I travel extensively for business and was staying with another traveler. I did not make this reservation or I certainly would have checked reviews before booking. First night kept awake by guest upstairs. In the AM I notified the front desk about the noise and that the toilet seat was broken and needed... More 

Helpful?
Thank anonymous92025
Redding, California
Level Contributor
3 reviews
2 of 5 stars Reviewed December 14, 2015

We stayed here a few years ago and were pleased. But this time, we were disappointed to see how shabby it's become. We had to ask 3 times for extra pillows and to have the tv fixed. A large table effectively blocked the door to the closet (my husband hit it twice - ouch!), and the bathroom needs a table... More 

Helpful?
Thank cate532015
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015 via mobile

I think it was pretty satisfying experience , room,location everything.. pretty good for a single person.. but price is on a higher side but never mind its California .......... But Please improve your customer service..

Helpful?
1 Thank MUHAMMAD H
Lakeport, California
1 review
1 of 5 stars Reviewed November 20, 2015 via mobile

Everything was Dirty and or falling apart. Door knob to to bathroom was falling off. Furniture was very old and worn out. they only give you 1 tiny soap big enough for a smurf. Loud with people yelling at the night window clerk and then there's the trains loud horn. If you like to sleep at night and be warm... More 

Helpful?
Thank angelmp77
Shaver Lake, California
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 11, 2015

Our experience was much like Sari G last month (Oct. 2015) - we agree with everything mentioned except there was no mention of the terrible "DELUXE continental breakfast" served from 7-9am. What a joke. Food is put out at 7am & never replenished - 1st come, 1st served: breads for toast; a little fruit; waffle maker; 3 cold cereals; milk;... More 

Helpful?
Thank jodip630
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Under New Management as of 01/01/2016. ... more   less 

Additional Information about Stone Villa Inn San Mateo - San Francisco SFO

Address: 2175 S El Camino Real, San Mateo, CA 94403-1806
Location: United States > California > San Mateo
Price Range: $129 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Stone Villa Inn San Mateo - San Francisco SFO 2*
Number of rooms: 44
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Also Known As:
Stone Villa Inn San Mateo - San Francisco Sfo Hotel San Mateo
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