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Embassy Suites by Hilton San Luis Obispo

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Embassy Suites by Hilton San Luis Obispo
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1,097 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
Reviewed 2 days ago NEWvia mobile

There were large yellow stains on the sheets and a pillowcase in the ADA compliant room that we rented. I also got a few bug bites after sitting on the couch in the living area. Reported these concerns to the appropriate supervisor, but all we got was a "I'm sorry, that makes my stomach turn." Said supervisor took down an...

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Helpful?
Thank Sandy W
Monroeville, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed January 14, 2017

Let me first tell you that words will not do this hotel justice, one of the best hotel experiences I have had. The service from every employee we interacted with was excellent. They could train others in making the guest feel welcome and valued. Management here definitely hires the right people. Brook at the front desk treated us warmly and...

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Helpful?
1Thank bls112002
About Hotel's Favorite Review
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear bls112002 - Thank you for your review of your stay with us. We are so happy to hear you had a great stay with us and we will share your comments with our team. We appreciate your business and we look forward to serving you again soon. Kindest regards, Tom Pugh

Tehachapi, California
Reviewed 3 days ago NEW

This was a relaxing trip to see relatives, enjoy a birthday, and see the area. We love the Central Coast. Went to Pasolivo(Olive tree by-products) great place, up the coast to Hearst Castle for some tours and relaxed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank richsusan2016
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear richsusan2016 - Thank you for your review. We are happy to hear you had a great birthday celebration in San Luis Obispo. We appreciate your staying with us and hope to serve you again. Kindest regards, Tom Pugh

Grover Beach, California
Reviewed 4 days ago NEW

Comfortable room. Reception 530 to 730 was wonderful. Pool and hot tub very nice. Room service was really reasonably priced. Breakfast was bomb. Staff was very friendly and accommodating. Nice shopping close by

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeff G
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Jeff G - We appreciate your review of your stay with us. We are pleased that you enjoyed the hotel staff and our amenities. Thank you for your business and we hope to serve you again. Kindest regards, Tom Pugh

East Lansing, Michigan
Reviewed 5 days ago NEW

I stay here every time I come to San Luis Obispo to visit my grandkids. It's top-notch; great service, excellent amenities, wonderful complimentary breakfast (made to order omelettes are amazing), and all at a really good price!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank X4789AHlauraw
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear X489AHlauraw - Thank you for your review of your recent stay with us. We are happy that you had a great experience. We appreciate your business and your loyalty to our hotel. We look forward to serving you again soon. Kindest regards, Tom Pugh

Buenos Aires, Argentina
Reviewed 6 days ago NEW

My teenage children and I stayed one night at this hotel on our way to LA. It is conveniently located near 101, with dining options nearby and a Raph's market, where we bought some food to eat in our suite. The double queen-bed room was very spacious, with a comfortable living-room, desk, microwave, sink, coffee/tea. We enjoyed our meal watching...

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Helpful?
Thank LaHormiguitaViajera0
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear LaHormiguitaViajera0 - We appreciate your review of your stay with us. We are happy to hear the hotel and the area served your needs and providing a relaxing visit. We thank you for your business and we hope to serve you again. Kindest regards, Tom Pugh

sacramento, United States
Reviewed 6 days ago NEW

no problems, lovely staff, complimentary breakfast buffet was extensive, pool was perfect temperature, fruited water in lobby, great room service, top notch chef (ate most nights because it was so good)

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank teresaf965
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear teresaf965 - We appreciate your review. We are so happy to hear you had a great stay and we will share your kudos with our team. Thank you for staying with us and we look forward to serving you again. Kindest regards, Tom Pugh

Atascadero
Reviewed 1 week ago

I stayed in the best room they offered. Every night a sewer smell came out of the bathroom and was intoxicating. The room service gave me a bottle of bad wine. The house keeper took my hand soap and lotion and did not restock that or the tea in the room. I was also charged 40$ more than I had...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank brett0nf
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear brett0nf, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Reviewed 1 week ago

I arrived from Los Alamitos, a 4 1/2 hour drive. It was late, and I had one chance to ask about nearby restaurants before they started closing (around 8 PM). The hotel staff at the front desk would only talk about the in-hotel restaurant, and told me if I wanted to know about other choices I would have to ask...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Rich O
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Rich O - We appreciate your review. We are happy to hear you had a good stay with us, but we apologize for the service issues with our restaurant. We will correct this with our team immediately. Thank you for sharing your comments and we hope to serve you again. Kindest regards, Tom Pugh

Sacramento, California
Reviewed 2 weeks ago

One of the perks here is the great breakfast and nice fitness center. The location is pretty good as well for SLO. My complaints are that the property is due for a renovation and it can get pretty noisy. This time I got a room off the main atrium area which mad everyone for a much quieter stay.

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Helpful?
1Thank Shannon-in-ca
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Shannon-in-ca - Thank you for your review of your stay with us. We are happy you enjoyed our breakfast and fitness areas. We appreciate your business and hope to serve you again soon. Kindest regards, Tom Pugh

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 

Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Location: United States > California > San Luis Obispo County > San Luis Obispo
Price Range: $121 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton San Luis Obispo staff and other travelers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton San Luis Obispo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“away from the 101”
 of 5 bubbles redzins, 4 weeks ago | Read review
“Ask for a room off the first floor - away from the freeway”
 of 5 bubbles suecT9161AK, Jan 5, 2017 | Read review
“Higher floors will be quieter.”
 of 5 bubbles GaryKarr, Jan 3, 2017 | Read review
“Try to not pick the eastern side...close to the freeway. Western side first choice, followed by southern, then northern.”
 of 5 bubbles Z4952RWbruces, Nov 25, 2016 | Read review
“Reserve a room on an upper floor off the atrium to ensure a quiet night's rest.”
 of 5 bubbles LovetoWalk51, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question