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Embassy Suites by Hilton San Luis Obispo

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333 Madonna Rd, San Luis Obispo, CA 93405-6506
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (223)
Room & Suite (24)
Dining (14)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton San Luis Obispo
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 32 hotels in San Luis Obispo
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Car hire
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,521Reviews11Q+A100Room tips
Traveler rating
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Popular mentions
PmacP284 wrote a review Aug 2020
Fullerton, California50 contributions15 helpful votes
I make it a habit to stay at Embassy Suites and this was our first time staying at this location. There is no evening host bar and cooked breakfast in the morning due to COVID. There is a lot social distancing guidelines and we found the room to be very clean. There are ample food choices within walking distance of the hotel including a Whole Foods. We found the front desk staff, at check in and out, to be very helpful. The pool was open and well occupied by kids at a distance.
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Date of stay: August 2020
Value
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1 Helpful vote
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Ben wrote a review Jul 2020
Westwood, California1 contribution1 helpful vote
If you enjoy the Embassy Suites experience, avoid this place at all costs. It's the worst ES I have ever stayed at. And right off the bat, if the manager responds to this as he has with the perfunctory "we are sorry we didn't meet your expectations, please contact..." keep in mind I specifically asked to speak to the manager and was told he couldn't be bothered on a MONDAY afternoon to talk to a customer, he would call me the next day...this was two weeks ago!! This hotel has NO evening reception. They have NO hot breakfast even though they advertise it on their website. Apparently due to coronavirus. If you want a free breakfast of: one egg, one granola bar, one package of yogurt, and a brown apple, then this breakfast is for you. They are doing their best to save a buck, at the expense of charging customers normal rates but delivering substandard amenities one would expect when staying at this property. Furthermore, front desk staff are rude, dismissive, and management cannot be bothered to follow up with customer issues.
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Date of stay: May 2020
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Trip type: Traveled on business
Room Tip: all of the rooms face a busy highway, would avoid at all costs
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1 Helpful vote
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journey500 wrote a review Mar 2020
williamstown, ma12 contributions4 helpful votes
Housekeeping staff were RUDE & NOISY!!! Woke us at 7am with loud banging- we weren't warned or told anything about work on premises, especially next door!! Why give someone this problem room in the 1st place?? When we knocked next door to please keep it down, staff got rude, then knocked several times at regular intervals on our door, even though we had a do not disturb sign up. Staff need to be trained at this particular Embassy Suites. At no time is it okay to be rude, loud and obnoxious to guests, in particular, shouting over them. We have never experienced this before; it completely ruined the stay, & we will not tolerate it in future - nor should Embassy Suites/Hilton. To top it off, there was NO internet during our working stay, making it impossible to work at the hotel. We had to go out, find internet, and work late and uncomfortably elsewhere. NOT at all acceptable. We often use Embassy Suites for stays and enjoy it; this was NOT one of those experiences, but instead, was horrific. We can find absolutely no excuse for this terrible experience.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
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Response from Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded Mar 11, 2020
Dear journey500 - I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. I will follow up immediately with our housekeeping team. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. Thank you again for your feedback. Kindest regards, Tom Pugh
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Navigator24068638988 wrote a review Mar 2020
3 contributions
This Hotel is easily located near restaurants and shop. The Hotel inside is beatiful and offer a complimentary evening reception. The room was super spacious and very clean. It is great hotel to stay if you are visiting San Luis Obispo.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded Mar 10, 2020
Dear Navigator24068638988 - Thank you for your review. We are very happy to hear you enjoyed your stay with us. We appreciate your business and we look forward to serving you again. Kindest regards, Tom Pugh
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Yo Giacomo wrote a review Mar 2020
Dana Point, California2,785 contributions342 helpful votes
There are a lot of positives regarding our stay. Very friendly, efficient, and welcoming front desk staff. The rooms were basically well appointed with plenty of room, but the bathrooms were poorly setup and that was disappointing. Breakfast was very good with excellent choices and definitely amazing.
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded Mar 7, 2020
Dear yogiacomo - Thank you for your review. We are happy to hear you enjoyed our front desk staff and our breakfast. We appreciate your staying with us and we hope to serve you again soon. Kindest regards, Tom Pugh
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Previous
PRICE RANGE
$148 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san luis obispo hotel san luis obispo, san luis obispo embassy suites
LOCATION
United StatesCaliforniaSan Luis Obispo CountySan Luis Obispo
NUMBER OF ROOMS
195
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Frequently Asked Questions about Embassy Suites by Hilton San Luis Obispo
Which popular attractions are close to Embassy Suites by Hilton San Luis Obispo?
Nearby attractions include Sunset Drive-In Theatre (0.1 miles), Bubblegum Alley (0.6 miles), and GH Sports (0.7 miles).
What are some of the property amenities at Embassy Suites by Hilton San Luis Obispo?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton San Luis Obispo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton San Luis Obispo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton San Luis Obispo?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton San Luis Obispo?
Conveniently located restaurants include Madonna Inn Copper Cafe, Alex Madonna's Gold Rush Steak House, and Tahoe Joe's.
Are there opportunities to exercise at Embassy Suites by Hilton San Luis Obispo?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Embassy Suites by Hilton San Luis Obispo?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton San Luis Obispo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton San Luis Obispo?
Many travelers enjoy visiting Dallidet Adobe and Gardens (1.8 miles) and Ah Louis Store (1.7 miles).
Is Embassy Suites by Hilton San Luis Obispo accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.