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Best Western Capistrano Inn

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Best Western Capistrano Inn
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281 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was in a convenient location to visiting nearby family, the mission and the little downtown restaurants and Dana Point. Very clean. Handicapped room worked well with wheelchair and it was refreshing to be located in a central location rather than most hotels that place handicapped rooms facing parking lots or backend of buildings.

Helpful?
Thank 22trvl
Ladera Ranch, California
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This is hotel is quite small but the service is good. I like the people. The hospitality of the employees are good which I can give a 3-star on this. The amenities are not that good like the top notch hotels in the area but I can say this is affordable hotel to those who would like to go to... More 

Helpful?
Thank Ryananthony B
Port Hueneme, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A perfect place from which to visit a historic town . Close to everything. The property is well maintained and has ample amenities. The property is not a Best Western Plus but it should be. Worth the price. A great value.

Review collected in partnership with Best Western

Helpful?
Thank wandererbydesign
Glendale, United States
1 review
4 of 5 stars Reviewed 1 week ago

Comfortable bed (really soft), great breakfast, great pool, convenient, good price. Enjoyed the bed, especially, after a long day on the road. The property is not new, but so well maintained you can overlook it. A little tricky getting in and out of the driveway at rush hour...be forewarned!

Review collected in partnership with Best Western

Helpful?
Thank James G
Los Angeles, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice affordable stay, close to the 5 freeway, with good access to the Mission, and Dana Point is only 4 miles away. The staff was very friendly, the pool was a lot of fun, and things were well organized and clean throughout.

Review collected in partnership with Best Western

Helpful?
Thank Craig P
Carson, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The location is .5 miles away from wedding we attended @ Serra Plaza. We used the complimentary shuttle. This hotel is cheap compared to other places in the area. I had kids with me so I took the bottom floor. Internet speed was just average. I would definitely consider this place again if I go back to SJC.

Review collected in partnership with Best Western

Helpful?
Thank Clare E
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice comfortable clean room. Excellent staff. Good breakfast both mornings! Shuttle service available to train station and tourist locations. We had a great time! The staff was friendly, the pool was clean and the Hot Tub was HOT!

Review collected in partnership with Best Western

Helpful?
Thank Dan L
Escondido, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice large room, great large Vizio hd tv. In room fridge, turned off. Nice large overstuffed rocker, new high king bed. On the downside, no elevator, toilet required multiple flushes to get rid of solid waste. TV remote did not work from rocker, had to be in bed.

Helpful?
Thank Richard K
Rancho Mirage
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Our room was very clean but we had a major problem with out front door lock which took 15 hrs to fix. The dog park was not well kept and no poop bags were provided for the pet owners even though we had to pay extra for having a pet.

Review collected in partnership with Best Western

Helpful?
Thank ppnusc1975
Robert G, General Manager at Best Western Capistrano Inn, responded to this review

We appreciate your business and feedback regarding your stay. We are happy you noticed our diligent efforts maintaining cleanliness of our property. We apologize for the issue with your door lock. Hotel was immediate to assist you in getting you into your guest room and then replace the lock once parts arrived. We were more than happy to remove your... More 

Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed there for 2 nights. Family room with 4 people, one room, 2 queensize beds, fridge, free wifi and an amazing pool. It was a really nice stay! 100% to recommend! Perfect for a short and spontaneous stay but also good for a planed night!

Helpful?
Thank tummlerdel
Robert G, General Manager at Best Western Capistrano Inn, responded to this review

Thank you for your time taken reviewing the BEST WESTERN Capistrano Inn. We share all feedback with staff and management and are pleased to hear that we provided you and your family with a pleasant and memorable stay. We hope to welcome you back soon to the beautiful city of San Juan Capistrano! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Capistrano Inn- The Swallows Resting Place. Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano®. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the BEST WESTERN Capistrano Inn makes it easy to enjoy the area's many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knott's Berry Farm®, Soak City® Water Park, Disneyland®, California Adventure® and SeaWorld® this property offers the location at an affordable rate. Mission San Juan Capistrano® various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and we're committed to making you feel welcomed and comfortable. Business guests of the BEST WESTERN Capistrano Inn will also appreciate this hotel's close proximity to area businesses including Costco® Wholesale, Wal-Mart®, Quest Diagnostics®, Mission Viejo Hospital, The Shops at Mission Viejo® and many more. Book your BEST WESTERN Capistrano Inn room today! Enjoy your stay with us. ... more   less 

Additional Information about Best Western Capistrano Inn

Address: 27174 Ortega Hwy, San Juan Capistrano, CA 92675
Location: United States > California > Orange County > San Juan Capistrano
Price Range: $109 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Best Western Capistrano Inn 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
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