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Americas Best Value Laguna Inn & Suites

Overview
  • Excellent12%
  • Very good14%
  • Average0%
  • Poor12%
  • Terrible62%
  • Aug 20, 2018
    “Unhappy customer”
  • Jun 4, 2018
    “Location for our plans was perfect but...”
28742 Camino Capistrano, San Juan Capistrano, CA 92675-1004 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Multilingual Staff
2 Star accommodation
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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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1 - 5 of 50 reviews
Reviewed August 20, 2018

One of the most overpriced hotel I have ever stayed in. Only one wash cloth for two people, no hair dryer, soap so thin it breaks apart when you touch it. But most of all was the noise the air conditioner made when it came...More

Review collected in partnership with this hotel
Date of stay: August 2018
Thank lenoraharrison
Reviewed August 5, 2018

Place was very run down. They tried to cover it up with a poorly done remodel. The bathroom door didn't latch, the outlet near the sink didn't work, the gap under the door was large enough to see outside. The window had water damage and...More

Review collected in partnership with this hotel
Date of stay: August 2018
Thank Trip616331
Reviewed August 5, 2018

I didn't know that it was next to the freeway and I mean seeing the passengers in the car type as well as the train tracks on the other side. It was 10pm and the train went by and shook the building and blew the...More

Review collected in partnership with this hotel
Date of stay: August 2018
1  Thank dkarr200893
Reviewed July 30, 2018

Refurbished room was very tastefully done. Good TV reception. Only 1 washcloth in the bathroom. Friendly people at the sign in desk. Our room was quiet even though we were between two freeways. The location is not good--too many big trucks parked everyrwhere.

Review collected in partnership with this hotel
Date of stay: July 2018
Thank smeeks209078
Reviewed June 4, 2018

Clean, comfortable beds but front desk service was sketchy. We had reserved a room for 4 but only had two towels and one wash cloth. Asked and got additional towels but they had no wash cloths. Maid service was good and came through with what...More

Review collected in partnership with this hotel
Date of stay: June 2018
1  Thank aoddo897987
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
32
Price range
$109 - $137 (Based on Average Rates for a Standard Room)
Location
United States > California > Orange County > San Juan Capistrano
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
32
Price range
$109 - $137 (Based on Average Rates for a Standard Room)
Location
United States > California > Orange County > San Juan Capistrano
Photos
Traveler (12)
Room & Suite (39)
Dining (1)
Nearby
Nearby HotelsSee all 3 nearby hotels
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Best Western Capistrano Inn
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The Hills Hotel, an Ascend Collection by Choice Hotels
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Nearby RestaurantsSee all 113 nearby restaurants
O'Neill's Bar & Grill
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.72 miles away
Rockfire Grill
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In-N-Out Burger
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.03 miles away
A's Ace Burgers
19 reviews
.07 miles away
Nearby AttractionsSee all 38 nearby attractions
Laguna Niguel Regional Park
102 reviews
1.97 miles away
StressBusters Wellness Day Spa
5 reviews
2.74 miles away
Mission San Juan Capistrano
1,442 reviews
3.06 miles away
The Shops At Mission Viejo
78 reviews
.92 miles away
Questions & Answers
Ask a question
Peekaboowu
April 19, 2017|
Answer
Response from lagunamanager | Property representative |
Yes, most of our rooms do indeed have a Microwave and Mini Fridge at no additional cost. Just request it upon reservation and we can accommodate you accordingly.
0
Votes
Room Tips
"Put more than one wash cloth, soap that doesn't break when you touch it. Hair dyer would be nice and..."
lenoraharrison
Aug 20, 2018
Read review
"Spend a little more and stay somewhere else."
Trip616331
Aug 5, 2018
Read review
"Missed an in room coffee pot."
smeeks209078
Jul 30, 2018
Read review
"If you need a room in this area make this your last choice."
178raymondg
Jul 31, 2017
Read review
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