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Holiday Inn Express San Jose Central City

#25 of 74 Hotels in San Jose
Certificate of Excellence
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2660 Monterey Road, San Jose, CA 95111
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Holiday Inn Express San Jose Central City
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125 Reviews from our TripAdvisor Community

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Oxnard, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We were here for a graduation and were not looking for anything fancy, just a place to stay for a couple nights. This Holiday Inn exceeded our expectations in comfort and hospitality, Kopal was very friendly and helpful in seeing that our needs were met, being that we were traveling with my inlaws who are both handicapped. The breakfast is... More 

Helpful?
Thank Les P
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Les for your business and your wonderful review We really appreciate your kindness.Our team is very thankful to you for appreciating the hardwork they put in to be guest ready everyday Thank you once again More 

Vancouver, Washington
Level Contributor
152 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 18, 2015 via mobile

Not bad if you are looking to keep to a budget. The property is a motel style. Spacious clean rooms, breakfast typical of a low level hotel. Not the best neighborhood for exploring. Not much of anything to do. Very noisy from the roadway and airport is close so airplanes are coming and going all day and night. For the... More 

Helpful?
Thank Jakklz
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much Jakklz,we appreciate your business,review and rating.It means alot to us.As you might not know but San Jose has so much to do and so many places to go see from Malls,Tech Giants,Beaches to Wineries.Next time please ask our very helpful team members who will gladly help you to plan your day.The Plant outdoor shopping mall has more... More 

Yakima, Washington
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 23, 2015

I spent one night here after flying into San Jose on my way to visit family further south. It was easy to get to from the airport. It is an older style "car motel" with all rooms having exterior entrances which doesn't seem as secure as more modern interior entrance rooms. That being said ownership has done what they can... More 

Helpful?
Thank SunnysideDon
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much SunnysideDon,we sincerely appreciate and value your business and your opinion.Thanks for appreciating the hardwork our team puts in everyday Please come back and stay with us again whenever you are in town More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 1, 2015

This hotel provided everything we wanted. The breakfast options are good! Soya milk available and great cereal choices. The WIFI is tops here, really fast. And the management have gone out of their way to help us with some minor requests. All in all, if you need a place out of the way which is worth booking into stay here!!!

Helpful?
Thank Staffii
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Staffii for your business and a wonderful review.It made our day.We are so thankful that you recognised the hardwork our team puts in to be guest ready everyday.Thank you so much once again More 

Mumbai (Bombay), India
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 20, 2015

Very old property and very small breakfast area. So cramped up. Location is on the highway so more like a motel. I personally didn't like it. Quite shady. Avoid if you can. Staff is nice and welcoming. Its close to downtown. I just had to spend a night near a clients office as I had an early morning meeting. It... More 

Helpful?
Thank AnirudhJhunjhunwala
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much AnirudhJhunjhunwa for your business and for your review.We really appreciate that you really liked our location and all about your stay.So sorry that you had some issues about our property..we really would like to apologize for that.Maybe you should have researched online, like many business travelers do before booking your reservation.We would recommend that highly as many... More 

Pittsburgh, Pennsylvania
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed October 3, 2015

I feel like this hotel deserves better than I am giving it, but I want to warn people of some really big shortfalls. I would normally expect a little more out of the Holiday Inn brand, b ut this hotel is kind of in the ghetto and it is obviously a renovated motel. All rooms have outside access, for example.... More 

Helpful?
1 Thank Mountainsteeler
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you Mountainsteeler, for your review..There are a few 5 star hotels in San Jose and we are so sorry that you expected that level of service by making a mistake in booking our hotel.We really apologize for that.A huge percentage of today's travelers do visit the online sites and read before booking.We are so sorry that you may not... More 

Irvine, California
Level Contributor
162 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed September 11, 2015 via mobile

A really good HIX with large rooms and good amenities according to the HIX standard. Front desk staff are nice. The problem is you have outside doors to the rooms and you have a nice walkway outside the doors under a roof that people can sit down and chat, have a beer and enjoy themselves. This poses a problem for... More 

Helpful?
Thank zyxlsy
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks you so much zyxlsy for choosing to stay with us and posting a nice review of your stay.We really appreciate your valuable business-It was a pleasure to have you at our place.Thanks so much once again More 

Madison, Wisconsin
Level Contributor
8 reviews
5 of 5 stars Reviewed September 11, 2015

A perfect one to stay, Had a wonderful Free hot Breakfast. really enjoyed the stay. It was really nice and clean too, Nice customer service. closer to many places. Quality stay and quality breakfast and great service,

Helpful?
Thank JPRABAK
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much JPRABAK for your business and for the wonderful review.We really appreciate your kindness.My associates had a huge pleasure serving you.Please come back and stay with us while you are in San Jose More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

I had a great time in this hotel that I wished I had extended my stay. The front desk lady, Reema, was the friendliest and the most welcoming person I have met. She gave us amazing tips and advice on great places nearby. The rooms are very spacious. We stayed in a room on the ground floor. Overall, it was... More 

Helpful?
2 Thank Reem Y
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Reem Y for you wonderful review and we do really appreciate your business.We are so proud that our associates provided you with the memorable hotel experience Please come back and stay with us whenever you are in our beautiful City More 

London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2015 via mobile

We stayed here for a night as a stopover en route to San Francisco. Its fit for purpose if you need to get your head down after a long drive, and you don't mind the noise from the road - and other guests, who appeared to be attending a door slamming convention. The welcome was luke warm, the breakfast and... More 

Helpful?
Thank p_hatch09
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you p_hatch09 for your business and for your review.The phrase 'door slamming convention' is pretty funny but we are so sorry that you felt disturbed.The amenities in the room and the breakfast bar menu is standardized by IHG and our breakfast is Expanded Hot Breakfast Buffet..it has very healthy options.I am feeling that you did not spend much time... More 

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