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Wyndham Garden San Jose Silicon Valley

Hotels.com$161*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Wyndham Garden San Jose Silicon Valley
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363 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Bracknell, United Kingdom
Reviewed 3 days ago NEW

My experience was decidedly shabby overall. Brianna at check in did not give us our breakfast vouchers which caused embarrassment and delay at the poor service Summit Restaurant where two waiters do everything. There is no buffet system and unlike normal hotels gratis coffee is removed from the lobby at 10am. My visit made the property the choice due to...

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Helpful?
Thank Nimapolice7
Red Bluff, California
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

Love love love it here! Been here twice and the customer service has been beyond fantastic, thank you Brianna! We live near the Oregon border but frequently visit the San Jose area. This hotel is super nice, clean, modern and the King Suite is awesome (bed is super comfy and the living room is separate from the bedroom). Hungry or...

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Helpful?
1Thank Joe B
About Hotel's Favorite Review
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your 5 star review and shout out to Breanna! She is a fantastic representation of the level of service that we are aiming to provide to all of our guests consistently. We hope that you are able to join us sooner rather than later for another fantastic stay. Cheers!

Rosmalen, Noord-Brabant, Netherlands
Reviewed 1 week ago via mobile

The service is good, staff helpfull but the hotel is old en it looks like it was refurbished with second rate materials and you hear your neighbours, Hotel is clean, but competition is better. Bar and breakfast not part of hotel. You need to go to the next door bar & restaurant.

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Helpful?
Thank Michiel C
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your feedback, and taking the time to give us a review. I am sorry to see that we failed to meet your expectations despite the helpful staff. We hope that given another opportunity and with our impending renovation that you will find our hotel to be your first choice for future travel. Warm regards.

Elk Grove, California
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank N5170SBthomass
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Vacaville, California
Reviewed 2 weeks ago

We came to the Wyndham Garden Hotel under difficult family circumstances and we were treated with such hospitality, and respect. Dina Abiy really went above and beyond to help us in our time of need. I cannot say enough good things about the kindness of the staff at the Wyndham, espeically Dina. The hotel itself is beautiful, extremely clean, everyone...

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Helpful?
Thank bjnkglade
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you so much for taking the time to give us a 5 star review and highlighting the service you experienced with Dina. She is a fantastic addition to our team and we hope that you are able to join us under better circumstances on your next visit to the area. Cheers.

United States
Reviewed 2 weeks ago via mobile

I stayed in this hotel when me and my family went to San Jose for vacation/visiting family, the hotel is very clean and the service they offered was exceptional, a lady named Dina treated us like an angel, she answered all questions we asked and did a great job beyond we expected she had truly a great customer service skill,...

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Helpful?
Thank mimicabiad
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you so much for your 5 star review! We are pleased to see that Dina exceeded your expectations-- she is a fantastic leader and is making sure our staff live to our guests' expectations. We hope to see you soon!

San Jose, California
Reviewed 3 weeks ago

Stayed here four night on business. Good location very comfortable bed check in was easy and fast. Staff was very helful specially Dina she is awesome! I had a problem with the room she resolve the issue. I had good breakfast @ summit bar and grill I will recommend this hotel!

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Helpful?
Thank _lakech39
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your positive 5 star review! I am sorry to see that your experience wasn't issue free, however I am pleased that Dina was able to go above and beyond to recover your experience. I hope that we are able to have you with us again sooner rather than later for an issue free stay even better than...

Reviewed 3 weeks ago

Upon arrival reception was fine, the receptionist gave us a choice of rooms. Again water coffee and snacks freely available in the lobby. Restaurant was like a converted school hall other side of car park but food was fine and good value. Waitress down to earth and chatty. Negatives... First impressions were good, however at night you could hear neighbours...

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Helpful?
Thank Grant R
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your honest feedback. If we are lucky enough to have you with us again, please let us know of the noise you experienced on this most recent stay and we will do everything we can to ensure you are placed in a quiet room that exceeds your expectations. We hope to see you again sooner rather than...

Reviewed 3 weeks ago via mobile

Great front desk assistance from Phil. we had a issue with our room he fixed it quickly and took care of us very well. Made sure everything was good and also very friendly. Made out stay 100 times better 👍🏼

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Helpful?
Thank Jay B
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your feedback concerning Phil! He is a great addition to our stay, and while I am sorry to see that you had an initial issue with your room, I am pleased to see that we were able to rectify it in a timely and satisfactorily manner! Warm regards.

Eureka, California
Reviewed 3 weeks ago

I was in the area for a comedy performance and stayed here for the first time. The king bed in the suite was extremely comfortable, and the "make it dark" window shades made sleeping in a real pleasure. I literally could have slept all day. Every staff member I encountered was professional and friendly, and the food at the Summit...

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Helpful?
Thank Jolias_1972
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you so much for your 5 star review! We hope that you are able to join us again sooner rather than later for another amazing experience. We are working on ensuring that all of our guests have the same fantastic experience with our staff. Don't be a stranger! Cheers.

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Wyndham San Jose Silicon Valley is located in the heart of San Jose, CA and within minutes to downtown San Jose and Silicon Valley's tech companies. Popular attractions nearby include the eccentric Winchester Mystery House, California's Great America amusement park, the new Levi Stadium home of the SF 49ers football team and renowned vineyards. At the end of a long day, relax in the inviting ambiance of a spacious guest room or suite. Keep in touch with home and the office via free wireless High Speed Internet Access throughout our beautiful hotel. Relax in comfort and watch your favorite shows on our guest room 42' flat screen TV for your entertainment. End the night by sinking into a signature bed's plush mattress, covered in premium sheets and pillows. Our hotel has everything you need for a productive and relaxing stay. Stay on top of work in the business center with complimentary printing. Make sure to make time for a good workout in our fully-equipped fitness center, or swim in the outdoor heated pool. Join us at our on-site restaurant the Summit Steak House for Lunch or Dinner. Wind down and enjoy a drink, a craft beer, a glass of wine, or a handcrafted cocktail at our Summit Bar and watch a game on one of our 60'inch flat screen TV's. The Wyndham San Jose Silicon Valley offers a range of versatile function space, ideal for intimate gatherings and large conferences. Our 6000 square feet of space includes five meeting rooms, most of which can be illuminated by natural light. We also offer 1200 square feet of banquet space in our restaurant, plus state-of-the-art audiovisual equipment, ranging from projectors and screens to sound systems. Our on-site planning professionals ensure that no detail will be overlooked for your San Jose business meeting or social event. ... more   less 

Additional Information about Wyndham Garden San Jose Silicon Valley

Address: 399 Silicon Valley Blvd, San Jose, CA 95138-1858 (Formerly Four Points by Sheraton San Jose - Silicon Valley)
Location: United States > California > San Jose
Price Range: $110 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden San Jose Silicon Valley 3.5*
Number of rooms: 209
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Also Known As:
Holiday Inn San Jose-Silicon Valley Hotel San Jose
San Jose Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Garden San Jose Silicon Valley staff and other travelers.
6 questions
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Thornton, Colorado
over a year ago
White Rock, Canada
over a year ago
Arroyo Grande, California, United States
over a year ago

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Questions? Get answers from Wyndham Garden San Jose Silicon Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It might be a little further than the others, but it's worth the "few" extra minutes of drive time.”
T1258QKjoeb, 2 weeks ago | Read review
“Good location”
_lakech39, 3 weeks ago | Read review
“Maybe go upstairs for a room.”
81grantr, 3 weeks ago | Read review
“King bed in the suite is perfect for sleeping in!”
Jolias_1972, 3 weeks ago | Read review
“unappealing, relatively clean”
sabself, Apr 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$161* /night
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Prices are for 1 room, 2 adults
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