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Four Points by Sheraton San Jose - Silicon Valley

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Four Points by Sheraton San Jose - Silicon Valley
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270 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel started as a "3" and has consistently worked it's way lower and lower in scoring. No local newspaper provided, inadequate number of electrical outlets (my current room has two fully loaded extension cords just for the wall lights and alarm clock that are standard in the room), one bedside light out and two of the three shower dispensers... More 

Helpful?
Thank Jkincaid0427
Saint Louis, Missouri
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room itself was nice with dual power strips along the night stand, techie style. It seemed like there was always a huge line of people at the front desk, and not enough folks to handle the load(one usually). As well, housekeeping was sporadic, which is not a problem I have ever experienced or expected from any Starwood property! They... More 

Helpful?
Thank Dnedry
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

The person who greeted us was pleasant and helpful, courteous and gave us a choice of floors. Our room was nice. One day they didn't clean the room, supply towels, etc. When I called the desk I was offered no apology but the person brought towels and coffee for the coffee maker. This hotel is barely in Silicon Valley. Count... More 

Helpful?
Thank Kevin S
Alpharetta, Georgia
Level Contributor
154 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are large and beds are comfortable Showers work well Air conditioning thermostat does not match actual temperature. I compared notes with my business partners and they reported the same issue in their room Restaurant is a walk across the parking lot Hotel is tired and in need of a refurb but it does the trick with no major issues

Helpful?
Thank costatlanta
Indio, California
5 of 5 stars Reviewed 1 week ago via mobile

We started off our family vacation at another hotel, which was awful. Ended here and it was a great change, clean rooms, front desk was very helpful. The only thing is the pool is kinda hidden and not very welcoming. But overall it is a good stay.

Helpful?
Thank lgpalmer
Southport, Australia
Level Contributor
171 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was comfortable enough and the rooms were clean and well appointed. Pretty much on par with what I expected for the price. Stayed 3 days but no room clean on day 2, not sure what happened there. Room service ends a bit early at 9:30. Found staff all friendly, helpful and welcoming.

Helpful?
Thank Mick R
Chicago, Illinois
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 3 nights while attending a nearby conference. My room was clean, but rather spartan and lacking in any warmth or comfort. In room lighting was terrible, which made it very difficult to get any work done at the desk. The front desk staff was helpful but not excessively so. For the size of the hotel, the workout room... More 

Helpful?
Thank Joe F
Ensenada, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel looks old and dirty. Definitely not worth the price. Even tough I'm an SPG member I was not given the SPG price. When I reminded the person at the desk she told me that she had already charged me the full amount and she could not change it. They were supposed to reimburse the difference and call me... More 

Helpful?
Thank Jesus F
Granite Bay
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Booked 4 months in advance with 50% deposit for 2 queen for my family of 4 (2 teenagers). Told at check-in that only king bed available. After an hour, staff did fix things and moved us to a suite with pull-out bed for the 2 teenage boys. Then, on check-out, I see later in my emailed folio that that charged... More 

Helpful?
Thank Alan B
1 review
1 of 5 stars Reviewed 3 weeks ago

I reserved this room over a month prior to actual stay. I called several times to verify with then that I reserved a room with TWO QUEEN beds in it and was told yes you have two beds not to worry. We get there and they were going to give me one king size bed. Well this doesn't work well... More 

Helpful?
Thank Brucelisa R
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Silicon Valley is located in heart of San Jose, CA and within minutes to downtown San Jose and Silicon Valley's tech companies. Popular attractions nearby include the eccentric Winchester Mystery House, California's Great America amusement park, the new Levi Stadium home of the SF 49ers football team and renowned vineyards. At the end of a long day, relax in the inviting ambience of a spacious guest room or suite. Keep in touch with home and the office via free wireless High Speed Internet Access throughout our beautiful hotel Or relax in front and watch your favorite show on the 42' flat screen TV for your entertainment. Then to end the night sink into signature bed's plush mattress, covered in premium sheets and pillows. Our hotel has everything you need for a productive and relaxing stay. Stay on top of work in the business center. And make time for a good workout in our fully-equipped fitness center, or swim in the outdoor heated pool. Join us at our on-site Famous Summit Steak House for your Lunch or Dinner or wind down and enjoy a drink, a craft beer, a glass of wine, or a handcrafted cocktail at our Summit Bar and Grill, Watch a game on one of our 60'inch flat screen TV's. The Four Points by Sheraton San Jose Silicon Valley offers a range of versatile function space, ideal for intimate gatherings and large conferences. Our 6000 square feet of space includes five meeting rooms, most of which can be illuminated by natural light. We also offer 1200 square feet of banquet space in our restaurant, plus state-of-the-art audiovisual equipment, ranging from projectors and screens to sound systems. Our on-site planning professionals ensure that no detail will be overlooked for your San Jose business meeting or social event. ... more   less 

Additional Information about Four Points by Sheraton San Jose - Silicon Valley

Address: 399 Silicon Valley Blvd., San Jose, CA 95138 (Formerly Holiday Inn San Jose-Silicon Valley)
Location: United States > California > San Jose
Price Range: $135 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton San Jose - Silicon Valley 3.5*
Number of rooms: 207
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Also Known As:
Holiday Inn San Jose-Silicon Valley Hotel San Jose
San Jose Holiday Inn
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