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Hilton San Jose

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Hilton San Jose
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946 Reviews from our TripAdvisor Community

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Showing 906: English reviews
Franklin, Tennessee
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a Hilton Lifetime Diamond. This Hotel is a great hotel to stay at if you need to be downtown - but you pay for it with Valet and added fees to your stay. The room was great - comfortable bed and concierge lounge was OK. You have a great view of the mountains on the higher floors

Helpful?
Thank jqgoode
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. We truly value your loyalty to Hilton and recognize you as a Lifetime Diamond member. I am so glad that you had a great stay and enjoyed our downtown location. Thank you for your business and... More 

Springville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton was very welcoming and very efficient. The staff friendly and helpful from the front desk clerks to the maids. Restaurant was excellent and quick. They had a good menu. They provided breakfast,lunch, dinner and cocktails.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary H
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly enjoy hearing back from our valued customers about their stay with us. I am so pleased that you had a great stay and received friendly and helpful service from our team. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manage... More 

Evergreen, Colorado, Usa
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our team hotel for my sons lacrosse tournament and the hotel was very convenient. Close to the airport, venue, sightseeing and dining. Amazing view from our room and quiet location. We had a problem with our in room refrigerator and they came and replaced it. I love Hilton for their exceptional customer service!

Helpful?
Thank 584FamilyR
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It was a pleasure to serve as one of the host hotels for the Lacrosse Tournament. We appreciate you business. I am so glad that you had a great stay and that you experienced exceptional customer service. Thank you again and we look forward to welcoming you back. Gary Hageman /... More 

Lakeside, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Subpar maintace , and service in attempting to correct the issue , elevators not working , Hilton should evaluate this issue this situation and make it right for the patrons who stayed in your hotel between July 31-August 4th . You charge big bucks for room an parking and prvided subpar accomadations. This is the way to loose big business... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Z5779RXkeithh
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share this information with our entire team. Please accept my sincere apologies for the elevator issue. This was unexpected and unplanned. Although our elevators are regularly service for both proper operation and safety, one of the cars failed on Friday afternoon. A... More 

Sacramento, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel, accommodating staff, good eats & drinks. Pool to unwind. Very close to SAP. EZ to walk back if weather is great & too many people to get an Uber or Lyft when function lets out. Paid pkg under hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank gregsB6122GX
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I am so pleased that you had great stay and enjoyed the hotel facilities and our accommodating staff. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manager... More 

Manteca, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was well arranged, clean and comfortable. If the broken elevator had been repaired it ewould have been easier to get to and from the rooms. There were only 2 working eleveators. The connection to the convention center was so easy to manuever.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nan B
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process and we share your comments with our entire team. I am so glad that you found your guestroom to be clean and comfortable. I apologize for the one elevator being down. Unfortunately we were waiting on a replacement part in order... More 

Banning, California
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here when attending a concert at the SAP Center. It was approximately at 15- 20 minute walk back after the show. Hotel was busy but the staff was very helpful and accommodating. I had requested and early check in so I could take a power nap before dinner and the show. I was surprised upon checking it was already... More 

Helpful?
Thank Royston S
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued customers about their stay with us. I am so glad that you found our location to be very convenient to the SAP Center and hope you enjoyed the concert. We certainly try to accommodate early check-in requests whenever we can.... More 

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have to say..I was fooled by the modern and active appearance of San Jose when we pulled up in front of the hotel. After settling into our digs we decided to venture out and almost immediately discovered that San Jose wasn't the quaint little downtown that we thought it would be. However, best part of this stayover was the... More 

Helpful?
Thank Matt S
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us know about your stay with us. While San Jose is no longer the small town that many people perceive, I assure you that our downtown area remains a popular and safe area. It is always a good idea to be aware... More 

San Diego, California
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a great time at this clean hotel. Our dinner waiter told us about a local concert and helped our group of parents/polo kids get in. We all had a blast and great breakfast too. Only bad comment is that breakfast staff wanted to rush us, clean table, bring bill, etc. they seemed to want a speedy in and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jessica F
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to receive customer feedback as we share this information with our entire team. We were very happy to welcome back Junior Olympic Water Polo. I was pleased to hear that you had a great time staying at our hotel. I do apologize for the rushed breakfast.... More 

San Francisco, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My 16 year old son left his laptop, his iPad, a book and a wireless speaker in a drawer in our room. The head of housekeeping contacted me the next day. They shipped the items to me overnight. Since I am an Honors guest, they picked up the shipping cost!!!! Fantastic...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Frank H
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your experience. I am so pleased that our Director of Housekeeping was able to assist you in getting your son's laptop returned. Thank you for your kind remarks. We appreciate your business and look forward to welcoming you back. Gary... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Location: United States > California > San Jose
Price Range: $172 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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