Stayed here for one night to have a fun night out with my wife and friends. The location of the hotel is walking distance to a variety of dining and bars. Inside the hotel they have hand sanitizer stations at the main elevator due to covid. The restaurant was open but was limited due to covid. They also have a Peet's coffee inside but it was closed for covid. They have a self parking garage and it costs $30 or a valet option for $40. Overall, a great stay. The king room we had was clean and very nice with a good view of downtown.
Every time I visit San Jose, I always stay at the Hilton Hotel. I love its central location in downtown San Jose, across the street from the convention center, and the easy access to all the major freeways.
Great location, easy walk to restaurants, convention center, etc. Room was spacious and clean. The shower did not have hot water and required staff to enter the room for resolution. Ice maker on the third floor was broken and hotel staff seemed to acknowledge it as a known problem and suggested I try another floor for ice. Room service would deliver ice, but wanted to charge a service fee. Two of the three hotel elevators were out of service, leaving only one elevator to service the entire hotel. The waits were long and elevator car was full. I'm disappointed with the property and will not stay here on my next trip.
We had an amazing experience at Hilton San Jose. Great location, clean rooms, delicious breakfast and an amazing staff (specially Eithan from the reception, he was above and beyond helpful). It was our wedding day and we did not have any stress related to the Hotel service. Thank you Hilton for making our live easier hahahaa.
This hotel is cold, dark, impersonal and outdated. The facility and fixtures are dirty and outdated. It looks like the inside of the elevator hadn't ever been cleaned. Not even the bed was comfortable. I do not recommend anyone stay here.
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