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About
#18 of 87 hotels in San Jose
Location
4.4
Cleanliness
4.2
Service
4.1
Value
3.7
Treat yourself by taking in the wide-open California skies and the views of the Santa Cruz Mountains. Surrounded by restaurants, museums and theaters, the Hilton San Jose is the place to be whether it's for business or leisure. Our business district location is close to downtown attractions, less than half a mile from restaurants, museums, and theaters. San Jose Airport SJC is only five miles away. The San Jose Sharks at SAP Center are five minutes from us. Enjoy seasonal California cuisine and thoughtfully crafted cocktails in Secco Restaurant, Bar and Patio. We also offer an outdoor pool and a fitness center.
In combination with the attached McEnery Convention Center, the Hilton San Jose offers a variety of meeting options to suit your every need from large conventions to intimate gatherings. Our facilities are designed for convenience and versatility and built for technology.
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Property amenities
Valet parking
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids club
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Hot tub
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Location
84Good for walkers
Grade: 84 out of 100
42Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
Contact
300 Almaden Boulevard, San Jose, CA 95110
Getting there
San Jose DiridonCaltrain13 min
Rental CarsSee rental cars from $36/day
1559Reviews12Q+A100Room tips
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+1
Great one nice day for a concert at SAP center. We called early in the morning and Roger at the front desk was able to move my friend so her room is next to me, he was also able to accommodate early check. I believe it was Raul, who helped us with getting our luggage up to our room when he saw we were struggling as we came into the lobby. Excellent service! Parking in the garage was easy, I just wish it wasn’t an additional cost considering the price of the hotel rooms. Teeny tiny parking spots however, so if you have a larger vehicle, I would not recommend it. Only downside was the shower handle was completely stuck… I had to ask someone from the front desk to come up and they had to force it to be able to make it work. Seems very odd, but in the end it worked out. Very easy to order a Lyft out front to make it to SAP center Overall a great stay.…
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I've stayed at this Hilton for 2 weeks in the last month and both times I stayed there they were always extremely helpful. A big thank you to Samuel and the bellhop was great. Amazing breakfast, very clean, nice pool and gym great location and safe parking garage.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Jeffrey at the front desk registration was super helpful, friendly, responsive, and respectful. He saw that I was having a hard time with printing something and he stepped right in to ask if I needed anything? He was able to resolve my issue. He treated me with care and compassion and he truly made my day.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
When we came we saw a great welcome. Its awesome especially mr Khanh Pham. He is a great person. Thank you so much my friend you really deserve it 10 points. Hotel was great it has a great front desk team. I owe appreciate for management. 100 points for you
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Date of stay: March 2023Trip type: Traveled with friends
Room Tip: You should definitely come
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I frequently travel to San Jose for work, and it is no secret that the hotel scene is sparse with not many options. This was my first time staying at the Hilton and I doubt it will be my last. I have previously stayed at the sophisticated Signia Hilton (still my #1 choice), the AC Marriott and the Marriott. Overall Hilton San Jose did a good job during my week business stay and I would recommend it for those looking for above average renovated accommodations. Pulling up, the entrance is very non descript, there is no bell staff or anyone really to welcome or assist. The lobby, while also non descript, appears to have been renovated and has a fresh clean appearance. The lobby bar/restaurant takes up most of the lobby space, there is a also a small quick-mart aside of the front desk with limited selection and a grind & brew coffee machine that they charge per cup. Very "Hilton Garden Inn vibes". The Marriott SJ next door has an expansive lobby that feels more upscale plus they have a large hotel store that has a wide selection of food/drinks plus it doubles as a staffed coffee shop, which is far superior to the Hilton SJ. There is direct access to the SJ Convention Center through Hilton's Lobby. Check-in was quick and the staff was nothing special and nothing was said or done to make me feel particularly welcomed. I asked about an upgrade with my status and I was told that I would be placed on the top floor. I don't really find that to be an upgrade, but the agent was not overly friendly and I didn't want to push it. She didn't share any information about the hotel, location of gym etc. She handed me two bottles of water and showed me the elevators. These two waters were the only complimentary water offered and as far as I could find there are no water refill stations either (Signia Hilton provided two bottles of water per day). The elevators were not really cleaned for the entire week stay and the wait times were excessive. I think the lower floors are still under renovation so they may have had one of the elevators dedicated for this to haul in and out supplies - that's my guess at least. I was on the 18th floor (top) and the hallways were clearly newly renovated, they smelled and looked fresh. Also looks like there is an executive lounge on the 18th floor that is under renovation, if this opens at some point it would be a huge perk. The room was renovated and had huge floor-to-ceiling windows with great mountain views. The decor was clean, modern, not overly stylish but in-line for a mid-tier Hilton. The bed was definitely the best part of the room -- one of the best and most comfortable hotel beds at this tier of hotel! Only suggestion is to add a duvet or comforter, there is just a thin fleece blanket, and it gets chilly at night in SJ. I found myself cranking the heat up at 3am each morning. The bathroom was also refreshed with a clean white marble style appearance, a large walk-in shower and great shower head. There also was an enclosed closet, which I feel more hotels are removing for the exposed closets, so that is really appreciated! Housekeeping came daily, as requested, and did a good job. They do not offer turn down service. The rooms are no doubt much nicer than Marriott next door, but not in the same league as the luxe Signia Hilton up the road. The bar/restaurant is standard fare for a business hotel, the staff was very kind and great conversation. If a gym isn't something important to you on business travel then skip this paragraph. As a few other reviewers mentioned the gym is an afterthought and in desperate need of a complete overhaul. It is tucked away at the end of a hallway. While they have several pieces of cardio equipment, the strength equipment is seriously lacking as they have free weights and a smith pully machine w/only the handles attachments - no others. The gym at Signia Hilton is no competition this gym, Signia's is massive with a variety of equipment and classes to help you stay on your routine. Plus Signia has both steam rooms and saunas. I stopped by the front desk a few times during my stay and found the service to be on the cold side. I asked for more water and they directed me to their mini store, so I assume only two bottles are given with each stay. They were able to accommodate my 3pm checkout at no charge due to my status, which I was thankful for. While I will try to stay at its sister site Signia Hilton San Jose for future trips due to the better equipped gym, more sophisticated styling and better overall service. I wouldn't by any means avoid this Hilton, it is clean and comfortable and a great option in San Jose.…
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Date of stay: February 2023Trip type: Traveled on business
Rooms
Location
Service
Room Tip: Ask for a room with floor to ceiling windows (only on select floors)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Steve Foster, Guest Services / Front Office at Hilton San Jose
Responded 5 weeks ago
Dear NTPtraveler, Thank you so much for this generous review! We at Hilton San Jose certainly appreciate you taking the time to provide us with your feedback and do hope we have the pleasure of welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great time on my stay when the start I was greeted by Roger checked in without problems followed by the ice machine not working on my floor but it was resolve after calling the front desk while taking a shower it took a very long time for it to get hot also the pressure was low for my expectations but overall I had a great time
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Foster, Guest Services / Front Office at Hilton San Jose
Responded 5 weeks ago
Dear mikesourivong, Thank you so much for this amazing 5-star review! We are happy to read that Roger was able to check you in with no problems. We at Hilton San Jose work really hard to provide the best service for our guests and I'm happy to read that Roger was able to provide that for you. In regard to the ice machine, shower hot water and pressure, please accept our apology and thank you for letting us know. We sincerely hope to have the pleasure of welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a good hotel for for anyone on business travel. It has a decent restaurant for breakfast and a decent bar area. The exercise room can definitely be upgraded. It is not a hotel that I would take my family for a vacation since it does not have the amenities that we look for a family vacation.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Foster, Guest Services / Front Office at Hilton San Jose
Responded 5 weeks ago
Dear arm0ndv, Thank you very much for taking the time to provide us with your 3-star review. We certainly appreciate you staying with us and hope we have the opportunity to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hilton quality service and hospitality, no doubt. Many restaurant choices within walking distance. A few parks are available for walking, Many sightseeing places as well. No regret staying at this hotel for both business and leasure.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Foster, Guest Services / Front Office at Hilton San Jose
Responded Feb 16, 2023
Dear HockEng, Thank you so much for this wonderful 5 - star review. We are happy to read that you received the quality service and hospitality that Hilton is known for. Thank you again for the review and we hope to have the pleasure of welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and I stayed here for two nights recently for her cheerleading competition. While the location of the hotel was very convenient since it's connected to the convention center, the service was lacking. The hotel would not allow us to check out one hour later because too many people had asked for a late checkout. We had to pay an extra $50 to check out at 2 p.m. though I only needed the room till 1 p.m. so I could get my daughter ready for her competition. One of the other cheer families across our room was able to get their room extended for an hour for free. Because the competition didn't end until past 8:30 p.m., we had to request to get our parking extended. That seems like something they should allow you automatically since you're already staying there the entire weekend and had paid for two nights of parking. Fortunately, we got our parking extended because we already paid the $50 late checkout fee, but another cheer parent had to pay an extra $37 to extend her parking till 8 p.m. while another parent was charged $25. Seems like the fees and conditions were all over the place and not consistent. In addition, the parking spots below the hotel are very tight! So if you have a big car, good luck finding a parking spot that fits. Many cars ended up taking two spaces, which made the situation worse for the rest of us. Another big problem is the slow elevators. Because you had to push which floor you were going on ahead of time, it seemed to make the elevator go slower. An ordinary elevator with buttons inside would've been better. Overall, the hotel was fine and location convenient, but the services could be better. Even when we arrived, we told the concierge we needed to bring our luggage upstairs first and would come back down to move our car to the garage. He was like ok, you have 5 minutes or else we're going to tow your car. Wow! I was traveling with just my 11-year old daughter and could not leave her alone with our luggage while I went to park the car. A little more understanding would've been nice. I hope this hotel improves its customer service in the future. Thanks!…
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Foster, Guest Services / Front Office at Hilton San Jose
Responded Feb 4, 2023
Dear Lanialii, Thank you for taking the time to provide us with your feedback during your recent stay at Hilton San Jose. We at Hilton San Jose work extremely hard to provide the best possible service for our guest, it's with your feedback that allows us the opportunity to improve on our service to ensure an amazing experience for all our guests. Thank you again and we do hope we have the pleasure of welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daisy G wrote a review Jan 2023
I have to give a great shout out to Piluchi and Jeffery for making me experience great. Their service was caring and welcoming. My room is AWESOME the view was great too! Thank you for giving us this experience!
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Foster, Guest Services / Front Office at Hilton San Jose
Responded Jan 29, 2023
Dear daisygM411MD, Thank you very much for this fabulous 5-star review! We are so thrilled to read how Piluchi and Jeffery provided caring and welcoming service. They will be so excited when we share this review with them, and I would agree with you that our rooms are awesome with great views. We hope we have the pleasure of welcoming you back in the near future. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$196 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san jose hotel san jose, hilton hotel san jose, san jose hilton
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
353
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Frequently Asked Questions about Hilton San Jose
Which popular attractions are close to Hilton San Jose?
Nearby attractions include Children's Discovery Museum (0.2 miles), The Tech Interactive (0.2 miles), and San Jose Center for the Performing Arts (0.1 miles).
What are some of the property amenities at Hilton San Jose?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton San Jose?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton San Jose?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton San Jose?
Conveniently located restaurants include Original Joe's San Jose, Il Fornaio, and The Grill on the Alley.
Are there opportunities to exercise at Hilton San Jose?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton San Jose located near the city center?
Yes, it is 0.05 miles away from the center of San Jose.
Are any cleaning services offered at Hilton San Jose?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Jose?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Jose offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Jose?
The staff speaks multiple languages, including English and Spanish.