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Residence Inn San Jose South

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#24 of 75 Hotels in San Jose
Certificate of Excellence
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Residence Inn San Jose South
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144 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Villa Grande, California
Reviewed 4 weeks ago

I would like to have given this hotel a higher rating, because the room was comfortable and smartly laid-out. However, the hotel manager charged us a $100 pet fee for a one night stay that was never mentioned in the information available on TripAdvisor when I booked the hotel. The manager told me I should have book directly with Marriott...

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Helpful?
Thank tcahn
Hector E, General Manager at Residence Inn San Jose South, responded to this review

Thank you for your feedback. I am sorry that you were not aware of the pet policy and the cleaning fee associated with the policy. We are working in trying to find where the information is missing so we can clarify this for other guests who may have furry companions that they wish to bring. Again thank you for your...

Reviewed 4 weeks ago

The positive reviews for this hotel are all true. If I was single and could afford to live in the Bay Area, I’d live in a place like this! Loved the fully stocked kitchen and spacious living room. I also loved the teal blue/green walls in the bedroom. Everything was clean and perfect. Location was right across from Lucky’s and...

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Helpful?
Thank Melissa D
Hector E, General Manager at Residence Inn San Jose South, responded to this review

Thank you for the positive review! We work hard to try to please all our guests and I am happy we were able to do that with your recent stay with us. We will share your feedback with the team so they can build upon thier current level of guest service! Safe travels!

Bangkok, Thailand
Reviewed October 31, 2016

Great service mind from front desk, Hotel are some what old, utilities need maintenance time to time. Overall are acceptable if you have business around here. Supermarket is just a cross the road. It is very quite too. That is my favored.

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Helpful?
Thank Nkhamdee
Hector E, General Manager at Residence Inn San Jose South, responded to this review

Thank you for taking the time to review our hotel. We will share your feedback with our team to help further improve our hotel for your next visit with us!

Marshall, Michigan
Reviewed September 27, 2016

Not only did this hotel and its exceptional staff go above and beyond to accommodate my gluten free food restrictions, but they have a great location (easily accessible to both US Route 101 and State Route 85), a large clean multi-building facility, ample electrical outlets in the room (surprisingly difficult to find elsewhere), an outside pool, an outdoor gathering space...

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Helpful?
Thank Mahala V
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Mahala V Thank you for taking the time to rate your stay with us. I am very happy we were able to make your stay a special one. You are correct we do try to bend over backwards when we can to try to make every stay a memorable one! Safe Travels and we look forward to seeing you again!!...

Corona, California
Reviewed September 7, 2016

Went to SJ for a family service, all together we reserved 5 rooms. The rooms are clean and have daily maid service. The one and two bedrooms worked great for those with kids. The full kitchens made it easy to prepare our own food so you do not have to eat out every meal. The outside area is perfect for...

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Helpful?
Thank donna b
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

donna b Thank you for your response. I am glad you were able to to use all our amenties while you were with us. I have read your issue and will be discussing this with the housekeeping team. Thank you again! Hector

Kalamazoo, Michigan, United States
Reviewed September 5, 2016

Really nice hotel with a lot to offer...large comfortable rooms, full breakfast, good coffee, happy hour with free drinks, good fitness center, and more. Reasonable value. Excellent location with lots of food and other necessity stores.

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Helpful?
Thank Rich M
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Rich M Thank you for the feedback and great response. We hope to see you again when your travels bring you back into the area. Hector Geberal Manager

Los Angeles, California
Reviewed July 7, 2016

Room was beautiful, not what you think about the Residence Inn. Very Modern. Not much in the area, however thing are within 5 miles. Resturant adjacent to hotel, outdoor BBQ area next to pool. Staff ok.

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Helpful?
Thank gisjac
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Thank you for the review. We were glad we could make your stay enjoyable. We are sorry to hear that your interaction with our staff was just okay. We hope that you will visit us again so we can wow you!

Floral Park, New York
Reviewed June 27, 2016

Marriott has been my favorite hotel chain for many years.Unfortunately, this property was disappointing. You can't get from your room to the lobby/breakfast area without going outside. What if it is raining??? Once you get there, the breakfast was good. Our room was interesting. The living room area was fine, however, the bedroom was quite cramped, with less than 1...

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1Thank Marabella2014
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Marabella2014- I am sorry to hear that your stay was with us was less than perfect. We strive to make every stay one of the best stays. I have talked to our housekeeping and Engineering teams to look into your stay and see how we could have better preformed . On behalf of the hotel and my team I am...

Reviewed June 22, 2016 via mobile

Stayed about 3 months here and the room was quite nice. There are small kitchen area, working area, wardrobe and bathroom. The kitchen area with dishes washer, microwave, refrigerator & equipment for cooking. The staffs will clean up every day unless you put up the sign board that your room not require for cleaning yet. There are two buildings L...

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Helpful?
Thank tinieytoon
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

Tinieytoon- Thank you for your response and feedback. I am happy we could be your home away from home for the past three months. We hope that you will visit us again soon! Thank you again for staying with us.

Chula Vista, California
Reviewed June 15, 2016

I am a Marriott fan. Consistently clean, courteous, and controlled. Seldom am I going to be disappointed. This week I stayed in four different Residence Inns (Bakersfield, San Jose South, Oxnard/Ventura, and Yorba Linda.) (See review on Bakersfield Residence Inn for one of the seldom disappointments.) Residence Inns are more like a small condo than a hotel. The small kitchen...

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Helpful?
Thank John D
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review

John D- Thank you for your review. We try very hard to make sure everyone has a great stay with us. I am pleased we were able to make that happen! We hope that you will visit us again and we can serve you in the same style that you have come to expect! Thank you again for your great...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Jose South

Address: 6111 San Ignacio Ave, San Jose, CA 95119-1389
Location: United States > California > San Jose
Price Range: $126 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Jose South 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn San Jose South Hotel San Jose
San Jose Residence Inn
Hotel Style:
#12 Family Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn San Jose South staff and other travelers.
2 questions
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Huntington Beach, California
over a year ago
Santa Rosa, California

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Questions? Get answers from Residence Inn San Jose South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Air-conditioners are located on the 1st floor.”
 of 5 bubbles 523donnab, Sep 7, 2016 | Read review
“3rd floor rooms are nice and quiet”
 of 5 bubbles richm521, Sep 5, 2016 | Read review
“Stay at another hotel”
 of 5 bubbles Marabella2014, Jun 27, 2016 | Read review
“3rd Floor is better with low noise”
 of 5 bubbles J2362SKhugoc, Mar 1, 2016 | Read review
“Ample Parking Space, Quiet Rooms.”
 of 5 bubbles gauravm509, Feb 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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