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Fairmont San Jose

2,397 reviews
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Traveler (530)
Room & Suite (161)
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Overview
  • Excellent43%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible4%
Travelers talk about
“south tower”(63 reviews)
“the grill”(99 reviews)
“president's club”(48 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,397)Write a Review
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All reviewssouth towerthe grillpresident's clubfountain restaurantlobby loungemain buildingvalet parkingbeautiful hotelmini barart museumroom serviceconvention centerfree internetbusiness tripdowntown arearooms are largesilicon valley
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1 - 5 of 2,296 reviews
Reviewed 3 days ago

The Fairmont hotel was nice and in a great location. I travel for business quite a bit and i always stay here when I am in California, I would definitely recommend this hotel to any of my friends or family.

Review collected in partnership with fairmont.com
Thank noelv2018
Hotel's Favorite
Reviewed November 30, 2017

I have stayed at this hotel several times. Most recently, last night, the last night of November. Lovely hotel as always, and lovely hotel staff. The gym at this hotel is fantastic and extremely clean. It has all the amenities and equipment you could ask...More

Thank amandao750
Response from FairmontSanJose, Public Relations Manager at Fairmont San JoseResponded December 4, 2017

Dear Valued Guest, Thank you very much for your excellent review of the Fairmont San Jose. We truly appreciate your recommendation and are delighted that you have enjoyed our hotel's various amenities. We look forward to welcoming you back in the future for another exceptional...More

Reviewed 3 days ago

The Fairmont understands what it means to be a traveler and a guest deserves. Their friendliness and attention to detail would meet and exceed anyone's expectations! Every aspect of providing service and making sure your needs are met, the Fairmont San Jose gets it! Thanks...More

Review collected in partnership with fairmont.com
Thank rlaudner
Reviewed 4 days ago

Overall service experience was poor. People were nice but front desk help was inconsistent quality: check in experience was not very good, FedEx delivery was received almost 12 hours after it arrived at hotel, despite repeated requests as to status of delivery (it was required...More

Review collected in partnership with fairmont.com
Thank lorettar329
Response from FairmontSanJose, Public Relations Manager at Fairmont San JoseResponded 3 days ago

Dear Valued Guest, Thank you for your post. Candid guest feedback is critical to our improvement as a hotel, so we appreciate yours. We are truly disappointed to read of the service issues you encountered during your recent stay. Traditionally, we are known for delivering...More

Reviewed 6 days ago

Very lovely to pull right into the valet and was greeted by friendly parkers with great service. Our room was comfortable with fluffy comforters, great mattress and cloudy pillows which I sunk into and didn't want to get out of! It was wonderful to watch...More

Thank sixseto
Response from FairmontSanJose, Public Relations Manager at Fairmont San JoseResponded 3 days ago

Dear Valued Guest, Thank you for choosing Fairmont San Jose for your weekend getaway and for taking the time to share your excellent feedback. We are delighted to read that you and your friends enjoyed your stay with us and that you were able to...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
$202 - $611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
$202 - $611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveler (530)
Room & Suite (161)
Pool & Beach (36)
Dining (33)
Hotel & Grounds (287)
Bathroom (43)
Business Center & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
sarahaJ4220EQ
September 22, 2017|
AnswerShow all 2 answers
Response from Damian C | Reviewed this property |
I'm not sure why that happens
0
Votes
Jaime B
September 8, 2017|
AnswerShow all 4 answers
Response from John M | Reviewed this property |
Best time of the year to be at the Fairmont! Weather perfect....and no kids! Ask conceige at hotel about pool temp. Have fun...and spend the extra $ for a Cabana Room!
1
Vote
penadi
September 6, 2017|
Answer
Response from SeldonO | Reviewed this property |
It's really close. 5 minute drive or walking is 15 minutes or less.
0
Votes
Room Tips
"Get a room on the higher floors to avoid noise from the ground bar area which has live music on weekends."
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"Hotel parking expensive, but a lot of parking lots available near by.."
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"Have a drink in the lobby bar after you check in"
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"Make sure to get a mattress that is comfortable"
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