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Fairmont San Jose

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Traveler (633)
Room & Suite (251)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Located in the heart of Silicon Valley, Fairmont San Jose offers refined elegance and sophistication set amid the magnificent backdrop of Northern California. An iconic landmark in Downtown San Jose, the Fairmont sets the standard for extraordinary service, deluxe accommodations and luxurious amenities. The hotel offers 805 well-appointed guest rooms, including 77 lavish suites and 65,000 square feet of state-of-the-art meeting and event space. Exceptional dining can be found at each of the hotel’s restaurants and lounges, from craft cocktails in the legendary Lobby Lounge to inventive Californian fare at the Fountain Restaurant. Amenities such as a sparkling rooftop pool, fully-equipped fitness center and the Tova Day Spa allow guests to relax and recharge after experiencing the fast-paced excitement of Silicon Valley, and there is plenty to explore just outside of the hotel, including local theaters, museums, shops, restaurants and bars in Downtown San Jose.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Pool
Free Internet
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Silicon Valley Staycation
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
170Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
2,660Reviews
22Q+A
100Room tips
Traveler rating
  • 1,104
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  • 382
  • 192
  • 132
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  • English
Popular mentions
Spring break vacation with the grandsons. Used early check-in with early arrival. Arrived very early at 1130 and one room was ready (Joy!!) we had to wait for the other room. We waited until 400 pm on a Wednesday when the hotel was very empty. No real explanation on delay. We
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+1
Hotel's Favorite
This was my 2nd visit to San Jose. It's an excellent hotel with amazing views. Honestly, I can't find a flaw in this hotel and staff is super awesome. Hotel lobby is like a palace. Perfect hotel to stay if you are in San Jose.
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Response from FairmontSanJose, Public Relations Manager at Fairmont San Jose
Responded Feb 6, 2019
Dear Rashish, Thank you for taking the time to share your positive feedback. We are so glad to read that you find our hotel to be the best in San Jose and that you have enjoyed multiple stays with us. We look forward to welcoming you back the next time you are in town! All the best, Sara D. Public Relations and Marketing Manager
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Thank you for good stay for business. 1. Comfort to go Conference 2. Great dinner area 3. comfort parking (24 US$- Valet) 4. Wide room 5. Very close with good restaurants. good street 6. Korean staff (Helpful)
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Every time I stay here the service is better than ever. Going back again in July because they people are so helpful and wonderful. The rooms are spacious and clean. The hotel has everything you need. You never have to leave. The concierge goes above and beyond.
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Response from fairmontsanjosehotel, Public Relations Manager at Fairmont San Jose
Responded 5 days ago
Dear Valued Guest, Thank you for taking the time to post a review. We are delighted to read that you have enjoyed multiple stays at our hotel, and we truly look forward to welcoming you back in July. After reading your positive feedback, it seems as though their might have been an error with the star rating of our hotel, as your feedback is more reflective of a 5-star rating. We hope that you have found our hotel and services to be worthy of a high rating. Thank you again for your feedback, and we look forward to seeing you soon. All the best, Sara D. Public Relations & Marketing Manager
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Staying at the Fairmont Hotels is always an excellent experience. Their customer service is outstandinjg and very professional top to bottom. This is inclusive of the reservation personal as well. This is my preferted hotel when i travel.
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Review collected in partnership with fairmont.com
Response from fairmontsanjosehotel, Public Relations Manager at Fairmont San Jose
Responded 5 days ago
Dear Valued Guest, Thank you very much for your excellent review. We are so glad to read that Fairmont San Jose is your preferred hotel and that our colleagues have consistently provided you with exceptional service. We look forward to welcoming you back during your next trip to San Jose! All the best, Sara D. Public Relations & Marketing Manager
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Previous
I believe it was standard check in time 3pm and checkout was 11. You would have to confirm with the hotel and I’m sure they can accommodate you for an early check in and late check out but possibly for a fee.
0 votes
18 years and have a major credit card.
1 vote
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Why was my review edited?
I'm not sure why that happens
0 votes
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Is the pool open in late September/early October? What is the temperature that time of year? Thankyou
Best time of the year to be at the Fairmont! Weather perfect....and no kids! Ask conceige at hotel about pool temp. Have fun...and spend the extra $ for a Cabana Room!
1 vote
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How far are you from the SAP CENTER?
It's really close. 5 minute drive or walking is 15 minutes or less.
0 votes
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"The tower is better"
"Avoid room #439 - poor plumbing."
"Stay somewhere else if you visit San Jose"
"11th floor was quiet and the room was in the new building."
"no real issues"
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PRICE RANGE
$203 - $762 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san jose hotel san josefairmont san josesan jose fairmont
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
805
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