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Fairmont San Jose

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Traveler (573)
Room & Suite (240)
Storyboard
Overview
  • Excellent43%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible4%
Travelers talk about
“the grill”(100 reviews)
“president's club”(42 reviews)
“lobby lounge”(30 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Fairmont San Jose
Special Offer: Time Well Spent
Hotel deals
Offers from Fairmont San Jose
Special Offer: Time Well Spent
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,526)
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2,416 results
Traveler rating
1,001
761
353
181
120
Traveler type
Time of year
LanguageEnglish
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1,001
761
353
181
120
Show reviews that mention
All reviewsthe grillpresident's clublobby loungemain buildingvalet parkingbeautiful hotelart museummini barroom servicerooftop poolconvention centerfree internetbusiness triprooms are largesilicon valleyenjoyed my stayconference
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1 - 5 of 2,416 reviews
Reviewed 3 days ago via mobile

A nice hotel but felt it lacked some character. The pool area and gym are satisfactory but it felt to me like the hotel lacked warmth and character. Breakfast service was appallingly slow. It was ok, but I wouldn’t rush back.

Thank Andy L
Hotel's Favorite
Reviewed June 26, 2018

This is the second time coming here with my dog. I feel this is going to be a yearly thing since she goes everywhere with us. I booked a room in the south tower. The great thing about this building is that it is separate...More

1  Thank heuster3
Response from FairmontSanJose, Public Relations Manager at Fairmont San JoseResponded 3 weeks ago

Dear Valued Guest, Thank you so much for sharing your positive review. We are so delighted to read that you enjoyed your most recent stay with us as much as you've enjoyed your past stays, and we're especially thrilled that Cako, too, has found a...More

Reviewed 5 days ago

Context: One night stay on a business trip. Booked through my corporate booking agent. Originally, I was looking for a property in Fremont area, closer to my business partners, but the only thing available in mid August on short notice to boot - is a...More

Thank r0m8470
Reviewed 5 days ago

Understaffed front desk; mixed messages on rates; charging for Wi-Fi in Silicon Valley; and slow service all made this fall short of my expectations for the price I paid. I don't believe I will stay here again and in fact moved to the Hotel Valencia...More

Review collected in partnership with fairmont.com
Thank blott329177
Reviewed 1 week ago

The accomodations and the staff made my stay hassle-free and enjoyable. My checkout went seamlesslessly with the person from the bell desk handing my checkout over the phone and then calling for my vehicle to be brought to the valet station, all before we left...More

Review collected in partnership with fairmont.com
Thank RobtWalls
Response from FairmontSanJose, Public Relations Manager at Fairmont San JoseResponded 3 days ago

Dear Valued Guest, Thank you for your review. We are so glad to read that our colleagues provided you with the 5-star treatment, as this is the level of service we always strive to provide. We look forward to welcoming you back in the future...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
$211 - $704 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
$211 - $704 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (573)
Room & Suite (240)
Pool & Beach (39)
Dining (31)
Business Center & Event Rooms (16)
Family and Play Areas (3)
Questions & Answers
Ask a question
Eduardo A
June 26, 2018|
AnswerShow all 6 answers
Response from nashirataylor | Reviewed this property |
18 years and have a major credit card.
1
Vote
sarahaJ4220EQ
September 22, 2017|
AnswerShow all 2 answers
Response from Damian C | Reviewed this property |
I'm not sure why that happens
0
Votes
Jaime B
September 8, 2017|
AnswerShow all 4 answers
Response from Sterling M | Reviewed this property |
Best time of the year to be at the Fairmont! Weather perfect....and no kids! Ask conceige at hotel about pool temp. Have fun...and spend the extra $ for a Cabana Room!
1
Vote
Room Tips
"Get a room facing the West for a great Sunset"
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"I like to stay in the main building"
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"South Tower rooms give you more privacy!"
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"Was on the 15th Floor - quiet and very nice view (did I mention the swift and very quiet)"
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