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DoubleTree by Hilton San Jose

Expedia.com$295*
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#16 of 75 Hotels in San Jose
GreenLeadersGold level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$304*
$295*
$304*
$295*
$304*
$295*
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DoubleTree by Hilton San Jose
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1,949 Reviews from our TripAdvisor Community

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Showing 1,889: English reviews
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Clovis, California
Reviewed yesterday NEW

Great place to stay if you are flying out of San Jose Airport. Friendly staff, quiet & clean rooms. Good restaurant there & you get the chocolate chip cookies. Beds very comfortable & a early shuttle to get you to & from airport.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lbacome
Glendale, Arizona, United States
HOTEL’S FAVORITE REVIEW
Reviewed December 4, 2016

This was a great hotel. Even better if you happen to be a Hilton Honors member. I can only speak to the floor I was on, 10th. Included free water, soda, juice, snacks, tea and coffee 24 hours a day in the lobby when you exited the elevator. The rooms were nice size, comfortable with a nice size TV (45...

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Helpful?
1Thank Craig D
About Hotel's Favorite Review
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Craig D, I am delighted to hear that you enjoyed your recent stay with us! We look forward to welcoming you back next time you're in the area. Sincerely, Carrie McAllen Director of Business Development

Mason
Reviewed 2 days ago NEW

The hotel is huge and there are lots of amenities. Our room was large, clean and very comfortable. Even being close to US-101 and having a room on the same side as the highway, it was quiet and I could not hear any traffic.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Googleio A
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Googleio, Thank you for taking the time to share your feedback with us. We are happy to hear your recent stay at our property was comfortable and enjoyable! We look forward to welcoming you back to our property when your travels bring you back to the area. Sincerely, Patrick Reece General Manager

Reviewed 2 days ago NEW

Stayed here on a business trip in May. The lobby of the hotel looks modern and updated but the rooms need some serious work. The ceiling tiles are chipped and stained and where there is not any ceiling tiles, the popcorn ceiling is pretty dirty looking. The worst part, however, was the fact that the water in the shower was...

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Helpful?
Thank Roadrunnah
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Roadrunnah, Thank you for sharing your experience with us. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and we are planning on taking future steps to freshen up our hotel. We are truly sorry to hear about the issues you had with the temperature...

Lancaster, Pennsylvania
Reviewed 3 days ago NEW

The Doubletree is right off US 101 and next to San Jose airport without actually being on the airport property. This hotel is for convenience, and it does a great job being at the right place. The rooms are a bit tired but fine. Just be careful with the laundry service. Both my shirts and my suit came back with...

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Helpful?
Thank CuriousTravelerRadio
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear CuriousTravelerRadio, Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you had with our dry cleaning service. We will make sure this feedback is forwarded over to our dry cleaning partners so necessary adjustments and improvements can be made. Sincerely, Patrick Reece General Manager

San Francisco, United States
Reviewed 3 days ago NEW

When you drive down from San Francisco in traffic that is car-to-car and you don't have the air conditioning on because where you are is always on the cold side, and someone at the front desk welcomes you with a cookie and a bottle of cold water, you know that you are in for a great stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pauline P
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Pauline, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Patrick Reece General Manager

Frederikssund Municipality, Denmark
Reviewed 1 week ago via mobile

This is a noisy hotel but when it comes to Inside as Well as noise from cars driving by Hotel rooms Are quite good sized There is a good fitness center on prem The breakfast restaurant is really good Thomas

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Helpful?
Thank henriksen2
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear henriksen2, Thank you for taking the time to share your feedback with us. We're happy to hear that that you enjoyed the pool and our breakfast. Please visit us again next time your travels bring you to the area. Sincerely, Patrick Reece General Manager

Irvine, California
Reviewed 1 week ago

This place needs a serious update. Wallpaper peeling off walls, wood falling off bathroom door, mold on ceiling tiles, lighting very dim, bed sham torn apart, carpet ripped. And this was on the Hilton honors floor!!!! For the price paid, this place was a total dump!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sherisf2017
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear sherisf2017, Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are we hope to take active steps in the future to freshen our guestrooms. New perspectives about our hotel and our guestroom...

San Luis Obispo, California
Reviewed 1 week ago

Would recommend as the best place close to San Jose Airport. There are a number of other less expensive hotels and motels in the area that also offer this type of service, but the quality is also much lower and the service to and from airport less efficient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Doris H
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Doris, Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with our parking services! We look forward to welcoming you back soon. Sincerely, Patrick Reece General Manager

Salt Lake City, Utah
Reviewed 2 weeks ago

This hotel was rated a AAA 4 Diamond in 2013. After my stay last week, I can see why it lost its high rating. After waiting in line to check in for over 20 minutes to see the one person working at the front desk, I was given a digital key to my room. Twice the key didn't work, and...

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Helpful?
Thank Eric W
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Eric, Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you had with both the key to your guestroom not working and with the heating and cooling in the room not functioning properly. We're sorry that our front desk team and engineering team were unable to make things right...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. Please note: a valid credit card is required for nightly $75 deposit fee. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Pl, San Jose, CA 95110-1011
Location: United States > California > San Jose
Price Range: $140 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hilton Hotels Direct, Travelocity, Priceline, Hotwire, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton San Jose staff and other travelers.
14 questions
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over a year ago
Santa Cruz, California
1 month ago
Scotland

See all questions (14)

Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room had long walk to the elevator. if you don't mind the exercise. Otherwise would recommend rooms that are a bit closer.”
Roadrunnah, 2 days ago | Read review
“I don't think you can get a room with a good view of anything except for the surrounding buildings and the parking lot.”
johnhs_13, 3 weeks ago | Read review
“Higher floors away from the Expressway, facing the pool”
DeepakB90, 4 weeks ago | Read review
“Go for a room facing inward, not facing the highway.”
ScotsReviewer, Mar 20, 2017 | Read review
“Overlooking the pool is nice”
medanne1, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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