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DoubleTree by Hilton San Jose

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#25 of 74 Hotels in San Jose
GreenLeadersGold level
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DoubleTree by Hilton San Jose
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1,737 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
Baton Rouge, Louisiana
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is well located. Close to the airport and freeway. Rooms are clean and service is great. The staff goes out of their way to help. The only negative is the damn fruit flys. They will drive you nuts at the bar, not so bad in the restaurant. Breakfast Buffett is a little lite for the price. I would... More 

Helpful?
Thank EAN_Diver
Texas, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Needs a lot of remodeling in rooms. Carpets are smelly and not feel taken care off. Room seems to be designed 4o years ago with a small zinc with no space. Toilet and shower area space should have been shared with vanity area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Damian V

Travelers are raving about these San Jose hotels

Anaheim, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights Everything is expected Room was very roomy and clean Free wifi This should have advertised when booking Was offer free voucher for breakfast Exellent service and friendly

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank N8867BJjohnv
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here on our wedding night. We chose this because it was close to the airport and we were flying to Hawaii the next morning. We did their park and fly package and it worked out great! We were able to leave our car there and saved tons on fees from the airport. When we got back the shuttle... More 

Helpful?
Thank haleighrae123
Boston, Massachusetts
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Being a HHonors Gold member I chose this place on a business trip to Sanjose - Besides those two cookies it was a very bad experience. First, I did not find parking and I hardly found any help when I spent spinning around. Second, the front desk guys were a bit rude when I asked a second key as my... More 

Helpful?
Thank Ramesh N
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Ramesh, We deeply apologize for the less than exceptional customer service you received while you were a guest at our property. This is not the type of experience we want any of our guests to have and we will make sure to follow up with our front desk director on this. We are also truly sorry to hear about... More 

Redondo Beach, California
1 review
4 of 5 stars Reviewed 1 week ago

Great location. Nice rooms. Very good sushi bar, but a very limited menu. Large property. Self Parking is pricey and requires a front desk visit to get validation for each in/out. Needs to be automated!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edwina M
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Edwina, We are happy you enjoyed our sushi bar, rooms and convenient location! Thank you for your feedback on how we can make our parking situation easier and more convenient for our guests. We'll make sure this is forwarded over to our parking management team. Sincerely, Carrie McAllen Director of Business Development More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall this is a great hotel. However, it is in dire need for an update. The rooms are outdated. My room made me sneeze the entire week I stayed here. The carpet does not look like it has been replaced in years. The vents are clogged with dust. And there is a constant smell in the halls that smells like... More 

Helpful?
Thank KIM R
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Kim, Thank you for sharing your perspectives about our hotel and our guestroom appearance to help us make improvements to our guest experience. We will make sure your comments are forwarded over to the appropriate management team for consideration. We are happy you enjoyed all of our dining options and received outstanding customer service during your stay. Sincerely, Carrie... More 

Charlotte, North Carolina
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have to agree with other reviewers, the hotel is very outdated. There is no fridge or microwave in the room. Parking is $22 for self, $27 for valet parking. However, all staff members were very nice. There is a gift shop as well in the hotel. They have a hotel shuttle but if you rent a car you can... More 

Helpful?
Thank TAYLORMAID527
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear TAYLORMAID527, We were happy to read your positive review regarding your recent stay at our property. We look forward to your next stay with us! Sincerely, Carrie McAllen Director of Business Development More 

Raleigh, North Carolina
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this hotel while traveling on business a couple of times a year. The location is great, right next to the airport with quick shuttle service. Front desk staff is always friendly and welcoming. This was the first visit where there have been some issues though. The rooms are starting to get a bit dated and was not... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank woodman1967
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear woodman1967, We are sorry to hear that your recent experience at our restaurant was not more positive. We will definitely be sharing your feedback with the management team from our restaurant. We are happy to hear that the temporary buffet move was not too much of an inconvenience. Sincerely, Carrie McAllen Director of Business Development More 

Austin, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Large, well maintained hotel very close to SJC Airport. Excellent breakfast buffet. Hotel staff courteous and very handy with local directions and how to utilize the local public transportation which ( with moderate effort) can carry you seamlessly all the way to San Francisco.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mjsAustin_Texas
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear mjsAustin_Texas, We are happy you enjoyed the breakfast buffet during your recent stay. We're also pleased to hear that our staff was helpful in providing you with directions. We look forward to welcoming you back to our hotel very soon. Sincerely, Carrie McAllen Director of Business Development More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Pl, San Jose, CA 95110-1011
Location: United States > California > San Jose
Price Range: $128 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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