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DoubleTree by Hilton San Jose

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#15 of 75 Hotels in San Jose
GreenLeadersGold level
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DoubleTree by Hilton San Jose
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1,845 Reviews from our TripAdvisor Community

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Showing 1,790: English reviews
Honolulu, Hawaii
Reviewed 2 days ago NEWvia mobile

This hotel is much bigger and way busier than I expected it to be. I returned one night and had a tough time finding parking in the large self-parking lot due to an event being held in the ballroom. I ended up parking a brisk five-minute walk from the hotel! The facilities are basic but sufficient. The room was a...

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Helpful?
1Thank Cori S
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Cori, Thank you for taking the time to share your feedback with us. New perspectives about our hotel and guestroom amenities help us make improvements on an ongoing basis. We appreciate you letting us know ways we can make future experiences better for you - improving food options and adding better quality mirrors. Sincerely, Carrie McAllen Director of Business...

Reviewed 3 days ago NEW

We used the DoubleTree Hotel as an overnight stay between flights into and out of San Jose Airport. After retrieving our luggage, I called the hotel and asked to be picked up. The van picked us up promptly, in about 10 minutes. The next morning, we asked for the van to the airport. Again, it was a short wait for...

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Helpful?
Thank MistyAsh
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear MistyAsh, Thank you for taking the time to share your review! We are delighted to hear that your recent stay at our property was a positive one. We are lucky to be centrally located to the San Jose International Airport and to have such a wonderful, helpful team. We look forward to welcoming you back to our property next...

Dayton, OR
Reviewed 3 days ago NEW

First, this is not a hotel if on a budget, room rates, food, etc were expensive. The room on the HHonors floor was large and had adequate furnishings. The only issue was no heat and as is so often the case the bathroom faucet leaked. Other than breakfast there is little choice for food and particularly late in the evening....

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Helpful?
Thank Ram1995
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Ram1995, Thank you for taking the time to share your review with us. We are sorry to hear that certain aspects of your stay were disappointing. We want to take this opportunity to apologize for your experience at 2050 Bar and Lounge. We pride ourselves on delivering warm, welcoming customer service and we truly apologize that you experienced anything...

Indianapolis, Indiana
Reviewed 5 days ago NEW

Room was o.k. but nothing special. I asked for directions from two individuals to a conference room and both gave me incorrect directions. Some areas of the hotel are updated but most not. Overall it has a dingy 1980s feel to it. I wanted a coffee at 4 p.m. and all the restaurants, the coffee shop and the bar were...

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Helpful?
Thank Indy_traveler-111
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Indy_traveler-111, Thank you for taking the time to share more details of your recent stay at our property. We thank you for letting us know the ways we can improve future experiences. We are truly sorry that our staff was not more helpful when you asked for specific directions to a conference room. This is not the type of...

Sunnyvale, California
Reviewed 5 days ago NEW

The rooms are outdated, the halls were reeking of cigarettes, but they surprisingly had a really great tasting steak house and bar. I used their park and fly package for the first time and it was a great success! Alex from the front desk and Anthony from valet assisted with my last-minute questions and luggage as I boarded the first...

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Helpful?
Thank AHarmon88
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear AHarmon88, Thank you for taking the time to share your review with us. We are delighted to hear that your experience at our Steakhouse and with our Park and Fly package were excellent! We look forward to welcoming you back next time you're traveling through the San Jose Airport. Sincerely, Carrie McAllen Director of Business Development

Omaha, United States
Reviewed 6 days ago NEW

I travel frequently and enjoy the amenities the Hilton Honors program provides me. The Hilton chain of hotels have always provided me peace of mind with the quality of service and accommodations. I would recommend any of their hotels for your next trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank josephsW5141AS
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear josephsW5141AS, We are delighted to hear that you had a taste of our warm, welcoming service while you were a guest at our property. We strive to deliver excellent service to all guests and we are looking forward to your next stay with us! Sincerely, Carrie McAllen Director of Business Development

Round Rock, Texas
Reviewed 6 days ago NEWvia mobile

I stayed here when i was in California for work. I was attending a conference at the convention center and this hotel was in the perfect location. After the daily sessions i had plenty of time to make it back to my hotel and check out San Jose. The check-in/check-out process was easy and smooth!

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Helpful?
Thank Garrett M
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Garrett, Thank you for taking the time to share your feedback with us. We are delighted to hear that your overall experience at our hotel was pleasant! Please stay with us again next time you're in the area. Sincerely, Carrie McAllen Director of Business Development

Constantine, Michigan
Reviewed 1 week ago

Check in was flawless, room was excellent and I always enjoy the free chocolate chip cookie they give you when you check in. The only issue was the parking, the gate was not working so it was propped open, seems it could be a security issue.

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Helpful?
Thank rjmansmith
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear rjmansmith, Thank you for sharing your feedback with us. We do apologize for the issues you experienced with the parking situation at our property, however, we are happy you enjoyed everything else during your stay with us! Sincerely, Carrie McAllen Director of Business Development

Boston, Massachusetts
Reviewed 1 week ago

This is clearly one of the nicest Double Tree hotels I stayed. The lobby is beautifully decorated and it looks fresh and clean. My positive impression could be partly attributed to the room update. I did not know it is a president suite until I opened the door. It was such a treat.

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Helpful?
Thank 879dawnw
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Dawn, I am delighted to hear that your recent stay at our hotel was a terrific one! We look forward to welcoming you back to our hotel next time you're in the area. Sincerely, Carrie McAllen Director of Business Development

Salem, Oregon
Reviewed 2 weeks ago

This is a great hotel. The staff is very accommodating and friendly. The rooms are beautiful, and the amenities are plentiful. They used a text service for any issues you may have with your room which is very helpful. We had a minor problem with the heater, and they were up within a couple minutes to fix it. I would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tammyrB6950NW
CookieonArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear tammyrB6950NW, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in!). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Pl, San Jose, CA 95110-1011
Location: United States > California > San Jose
Price Range: $139 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Travelocity and Priceline so you can book your DoubleTree by Hilton San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton San Jose staff and other travelers.
12 questions
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over a year ago
Scotland
San Jose, California
21 days ago
San Jose, California
21 days ago

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Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Older rooms, still not all too bad.”
 of 5 bubbles AHarmon88, 5 days ago | Read review
“Executive floor 10 is quiet with good lounge area. Large room.”
 of 5 bubbles Travels_with_Lia, 3 weeks ago | Read review
“Pool view and high level facing west”
 of 5 bubbles jennifertJ7272KR, Dec 10, 2016 | Read review
“Get rooms not facing the 101 freeway.”
 of 5 bubbles biker_dan, Dec 6, 2016 | Read review
“Higher is better”
 of 5 bubbles 246CraigD, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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