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DoubleTree by Hilton San Jose

#27 of 74 Hotels in San Jose
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2050 Gateway Place, San Jose, CA 95110
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1,701 Reviews from our TripAdvisor Community

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Showing 1,650: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is, hands down, the very best Hilton Honors property in which I have ever stayed. My needs were carefully considered and promptly met. There was a problem with my room and instead of apathy, I got an instantaneous, decisive solution! The people at this hotel are what makes it so superb. Everyone treats the customers as if they are... More 

Helpful?
Thank dajaho
El Dorado Hills, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

Service was great. Upgraded to executive level for a small fee. The food offered on this floor is below average. Should also provide wine, not just soda and beer. Breakfast was very good along with the service. Hotel very clean

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 440cindid
Kirchheim bei Munich, Germany
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Great location a throw stone away from the San Jose airport. Very good steakhouse and helpful staff (see separate review of Spencer's steakhouse). Hotel itself could use some freshen up and some better bathroom descaling cleaning agent (mostly the shower head). Pool area is quite large and a good option to cool off or if you have kids.

Helpful?
Thank Flavio S
Paso Robles, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here several times. Usually on their "Park and Stay" offer. The staffs always friendly and helpful, rooms clean and comfortable. Have never eaten in the actual restaurant but great food in the bar/lounge.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kcmax527
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear kmmax527, We are happy to hear that your recent stay was enjoyable! Thank you for taking the time to share your feedback with us. Sincerely, Carrie McAllen Director of Business Development More 

Phoenix, Arizona
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The Double Tree San Jose is expensive. Because there are so few choices in the area, they put the minimum into the facility. Patrons are hostages because of the lack of options. If there were competition in the area they would need to update the 1970s decor and furnishings.

Helpful?
Thank Scott D
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Scott, We are sorry you did not have a more positive experience during your recent stay at our hotel. We have reviewed your feedback regarding our guestroom appearance. New perspectives of our property's appearance help us make improvements to our guest's experiences. Sincerely, Carrie McAllen Director of Business Development More 

Sacramento
2 reviews
5 of 5 stars Reviewed 1 week ago

I would recommend this property to anyone! I arrived in San Jose late and was lucky enough to get the last room available! The staff was very courteous in the room was very comfortable. The ease of executive suite was just what I needed after a long day of travel. Breakfast was phenomenal, I just wish my husband could've been... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anikanicole
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Anikanicole, We are happy to hear that you had a comfortable night of sleep and had a wonderful experience with our staff members! We look forward to welcoming you back very soon. Sincerely, Carrie McAllen Director of Business Development More 

Paris, France
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I arranged an event at the hotel in June. I'd booked at distance without viewing, and was expecting a more dated interior based on the photos online here. The hotel does need a refit, the meeting room carpets and decor is tired. Bedrooms I suspect have been refitted more recently but are still not very modern feeling. The location is... More 

Helpful?
Thank oakleyrd
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear oakleyrd, We are happy to hear that our staff was welcoming and friendly. We appreciate your candid feedback regarding the meeting space at our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. We appreciate your time in reviewing our hotel and look forward to seeing... More 

Rocklin, California
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Double Tree by Hilton for a conference. The hotel is very large and is in need of some renovations. They have a gift shop, restaurant, cafe and bar/lounge area where you can order food in addition to drinks. The staff was friendly and there weren’t any issues with my stay as the room was clean and... More 

Helpful?
Thank David A
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear David, Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Sincerely, Carrie McAllen Director of Business Development More 

Hillsboro, Oregon
2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel is located very close to the airport and downtown San Jose. It is older but clean. We had some issues with the plumbing in our room but it was dealt with in a timely manner. My biggest complaint was the breakfast buffet. It was AWFUL! I was embarrassed to have my team eat on property and our breakfast... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mom2393
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton San Jose, responded to this review

Dear mom2393, Thank you for your feedback. We’re sorry the food quality didn’t meet your expectations. At our property, we want to serve fresh, tasty dishes with the caring touches of home. We work continually to improve our menu offerings, and your comments will help us improve. We hope you’ll stay with us the next time you’re in the area,... More 

Travelers are raving about these San Jose hotels

San Jose, Armenia
1 review
5 of 5 stars Reviewed 1 week ago

The staff is very helpful and properly guided us (4.9 of 5 stars). If you want to stay in hotel near San Jose airport, I strongly recommend this hotel. Also, this area is somewhat quiet. So your sleep quality will be good.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sookyung J
CookiePerArrival, Manager at DoubleTree by Hilton San Jose, responded to this review

Dear Sookyung, Thank you for staying at our hotel! We are delighted to hear that you thought the staff was helpful and that you would recommend our property to others. We look forward to welcoming you back to the hotel the next time you are in the area. Sincerely, Carrie McAllen Director of Business Development More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Location: United States > California > San Jose
Price Range: $136 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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