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DoubleTree by Hilton San Jose

2,117 reviews
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Traveler (244)
Room & Suite (96)
Dining (11)
Overview
  • Excellent28%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible6%
Travelers talk about
“double tree”(135 reviews)
“cookies”(196 reviews)
“sushi bar”(36 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Offers from DoubleTree by Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,117)Write a Review
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584
647
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232
129
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584
647
457
232
129
Show reviews that mention
All reviewsdouble treecookiessushi barclose to the airportexecutive floorper dayrooms are largesjc airportsilicon valleyfitness centervalet parkingsprigconferencefreewayshuttleconveniencestarbucks
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1 - 5 of 2,049 reviews
Reviewed yesterday

Booked here as a group for a recent hockey tournament which will definitely will be the last time. They ran out of 2 queen bed rooms that we reserved in advance, and then ran out of rollaway cots for the king rooms. As a result,...More

Thank david1479
Hotel's Favorite
Reviewed 4 weeks ago

This is a great Double Tree Hotel located very close to SJC Airport and Silicon Valley for working. Also close to San Jose Shark Tank for Hockey Game and Levi Stadium for Football. The Hotel is only 1-2 blocks from the Light rail that can...More

Thank XTRMJV
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded 4 weeks ago

Dear Jeffery V, Thank you for taking the time to share your review. We are happy to hear that you enjoyed our convenient location. We look forward to welcoming you back to our property very soon! Sincerely, Patrick Reece General Manager

Reviewed 2 days ago

The only positives I can give this property are fast elevators and convenience to the airport. I booked the DoubleTree in San Jose at twice the normal room rate, but justified it based on past experiences at Hilton properties, who have always taken care of...More

Thank Jeff W
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded yesterday

Dear Jeff, Thank you for taking the time to share your feedback with us. We are deeply sorry to hear about your recent experience at our property. We take pride in our "make it right" brand promise and we cannot apologize enough for your less...More

Reviewed 6 days ago

Hotel is not a wheelchair friendly establisment. There is carpet everywhere making it hard for you to move around in a wheelchair. Also, there is construction going on, so the front desk is situated in a hard place to get to in a wheelchair. Rooms...More

Review collected in partnership with DoubleTree by Hilton
Thank marikoi2018
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded 5 days ago

Dear marikoi2018, Thank you for sharing your feedback and comments regarding your recent stay. We are deeply sorry to hear about the issues you had getting around our property in your wheelchair. This is important feedback for us to have. We strive to create a...More

Reviewed 6 days ago

DT by Hilton is solidly reliable as a pretty comfortable place. Not super convenient to Downtown, but very close to airport. Good staff. Decent amenities. If you want walkable touristy things, this is not the place to be; you'll need a car or uber.More

Review collected in partnership with DoubleTree by Hilton
Thank HRMendoza
Response from CookieonArrival, General Manager at DoubleTree by Hilton San JoseResponded 5 days ago

Dear HRMendoza, Thank you for your review. We're pleased to hear that your recent stay at our property was comfortable and you experienced great customer service from our hotel staff. We strive to deliver excellent customer service to all of our guests and we're happy...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$153 - $466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
$153 - $466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveler (244)
Room & Suite (96)
Dining (11)
Pool & Beach (9)
Hotel & Grounds (131)
Bathroom (22)
Business Center & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
SAN991B
September 1, 2017|
AnswerShow all 3 answers
Response from LibertyTravelGirl | Reviewed this property |
As the others have said, there are some restaurants within walking distance, and downtown is a short drive. Parking is difficult in many places, so Uber and Lyft are probably the way to go.
1
Vote
103linda55
May 26, 2017|
AnswerShow all 5 answers
Response from Joe K | Reviewed this property |
no shopping nearby. its across the airport and in a business area. however i considet it safe to walk. if you want to be near shops you w may waant to choose the hilton santa clara or the fairmont in San Jose
0
Votes
103linda55
May 26, 2017|
AnswerShow all 8 answers
Response from MistyAsh | Reviewed this property |
There is a cluster of restaurants: Chipotle Mexican Grill, Subway, Starbucks, Vietnamese restaurant, etc., a 9-minute walk away from Doubletree Hilton San Jose Airport Hotel. I walked with someone In the evening to get to... More
1
Vote
Room Tips
"Ask which floor smells the least like sewage, then visit it, then accept your room."
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"get in the newest building closest to the main lobby where things are newer and dont break as much. Be ready..."
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"Executive Floor is the Best, Free drinks and sodas."
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"ask for rooms away from the highway"
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