We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Four Points by Sheraton San Jose Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Four Points by Sheraton San Jose Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

356 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 339: English reviews
Jackson, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I had some apprehension at staying here as the negative reviews were very negative, but took the leap due to a great rate via Expedia. I stayed 2 nights in mid September (Sat & Sun nights). Originally I reserved one night via Expedia then a few weeks later reserved a 2nd night. This created two separate reservations and I had... More 

Helpful?
Thank Tina A
california
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 18, 2016

When my Wife made a reservation online, she was confirmed to be in s room with a King sized bed. What she got from the front desk clerk Kimberly was a smaller, queen sized handicapped room. After my Wife made additional inquiries about the reserved and confirmed King sized bed room, she was told by Kimberley that there were no... More 

Helpful?
2 Thank WaltlW
Birmingham, Alabama
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 17, 2016

This hotel was basically what I had hoped and expected it to be: a nice place to sleep over a busy weekend attending an event at the SAP Center. The bathroom was spacious, but not super clean. The bathtub looked like someone had washed out black hair dye in the shower, as there were splotches of black on the tub.... More 

Helpful?
Thank brooky224
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear brooky224, Cleanliness is very important to us, and we apologize we did not meet these expectations in your case. We appreciate you bringing this to our attention, and we will work with our team to ensure all rooms are top notch. We hope the rest of your trip was a good one - all the best. More 

Colorado
2 reviews
1 of 5 stars Reviewed August 9, 2016

I guess I will start with our room the shower leaked water every time someone took a shower, the toilet didn't work. We ordered hamburgers in the restaurant and when they were given to us they were raw, the manager got upset because we asked them to cook them more. He told us they would have to throw them away... More 

Helpful?
Thank ampar035
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear ampar035, We sincerely apologize we failed to meet your expectations. Thank you for taking the time to share your concerns. We take our guest comments very seriously, and should you like, please contact Billy Mendez, directly at billy@fourpointssanjoseairport.com to further discuss your experience. Thank you for your review, and we hope you will provide us the opportunity to make... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 31, 2016 via mobile

This property is tired. The parking lot smells like a dump. The parking deck is dark & unsafe. The elevators jump at every floor & create the sense that they're on the verge of failing. The hallways smell stale & of mildew. But the worst part of this hotel experience is the immature & unprofessional front desk staff. They clearly... More 

Helpful?
Thank TheLibertine
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear TheLibertine, Our guests’ safety is a top priority for us, and we are very sorry you felt uncomfortable during your stay. We can assure you that we have security measures in place to ensure the safety of our guests. Additionally, you know the standards we hold for all of our Starwood properties, and we sincerely apologize that we did... More 

Lawrenceville, Georgia
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 30, 2016 via mobile

We went to watch the MLS allstar game and this hotel was nice, affordable and close to the stadium. Ubers to the stadium were cheap. Not much in the area but the hotel has a pretty good restaurant. Rooms were well appointed.

Review collected in partnership with Windows 10 app

Helpful?
Thank Nikejackjoey
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Nikejackjoey, Thank you for your review! All the best. More 

Monterey, California
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 28, 2016

When we booked the Sheraton, we had hoped for a little more luxury. This hotel was about as basic as you can get. The price was good for what we got, and we were only there for the night before flying out of SJ airport, but if we're ever in that position again, I will look around before booking this... More 

Helpful?
1 Thank Victoria L
Level Contributor
4 reviews
4 of 5 stars Reviewed July 25, 2016 via mobile

Convenient and clean. Plenty of parking with cameras. I would definitely stay here again if in this area. Breakfast not included but they do have a restaurant. Lots of restaurants nearby as well. I would recommend.

Helpful?
Thank Johnny Teri B
Seattle, WA
Level Contributor
217 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed July 14, 2016

I've stayed here several times because it's reasonably price (1 point) and almost always is within the limits of my budget. But other than that there's not much to write home about. There is a small pool, which is almost always in the shade (0 points), there is a boring bar, which is usually not happening (0 points) . Location... More 

Helpful?
1 Thank ScottD58
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 5, 2016

What can i say, this is just a great hotel! comfortable! you get to use the swimming pool and the gym included in the room rate. Not even 10 minutes form the airport, great solution for an early morning departing or late night arriving flights.

Helpful?
Thank Charlie_vek
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Charlie_vek, We're thrilled to hear you enjoyed your stay thanks to our hotel amenities, accessible airport location, and more! Thank you for your review - take care. More 

Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (129)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (47)
Viewed
Dining (5)
Viewed
Bathroom (19)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Jose hotels
0.2 mi away
Wyndham Garden San Jose Airport
0.5 mi away
Courtyard San Jose Airport
Courtyard San Jose Airport
#16 of 76 in San Jose
4.0 of 5 stars 285 reviews
0.7 mi away
Fairfield Inn & Suites San Jose Airport
Show Prices
Show Prices
Show Prices
1.9 mi away
La Quinta Inn & Suites San Jose Airport
0.9 mi away
DoubleTree by Hilton San Jose
0.2 mi away
Holiday Inn San Jose - Silicon Valley
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Location: United States > California > San Jose
Price Range: $112 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, TripOnline SA, Travelocity, Odigeo and Starwood so you can book your Four Points by Sheraton San Jose Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson
Hotel Style:
#18 Business Hotel in San Jose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay