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Four Points by Sheraton San Jose Airport

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Four Points by Sheraton San Jose Airport
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367 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Reviewed 3 days ago NEW

STAY CLEAR OF THIS HOTEL, unless you want to be over charged and ripped off. I checked out of Four Points by Sheraton San Jose Airport yesterday. It was a wonderful stay, extremely accommodating. I was so happy. A well needed rest from going to school for my MBA at night, working full time and have 2 kiddies at home.......

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Helpful?
Thank Michele D
Dallas, Texas
Reviewed 1 week ago

...yes that is how much I would give to this hotel when it comes to their Wi-Fi speeds. In an era of Internet of Things (IoT) - this hotel is soon going to be placed among the list of "antique" hotels to still maintain the "dial-up internet speeds". See attached results from Speed Test showing download speed of 0.51 Mbps....

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Helpful?
Thank Sumeet K
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Sumeet K, We are disheartened to hear that you did not like our hotel, and regret that we ultimately lost your business. We will be sure to take your comments into consideration, as your feedback is an invaluable component of improving our guests’ experiences. Thank you for taking the time to share your review with us. Take care.

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Overall ok. Need to change their AC unit filter - smells a bit like body odor so we never turned it on. No microwave, No mini-fridge, basic amenities, no coffee maker that we saw, nothing to make them standout.

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Helpful?
Thank A TripAdvisor Member
Burien, Washington
Reviewed 3 weeks ago via mobile

We had an amazing server this morning, Ricardo, who made good menu selections. He was friendly and extremely courteous. Did a great job with coffee refills. The restaurant was exceptionally clean and the breakfast tasty and satisfying

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Helpful?
Thank Lora G
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for sharing your glowing comments about our team member Ricardo! We will be sure to share them with him and the greater team. All the best.

Reviewed 3 weeks ago via mobile

Cane in for one to go to a niner game. Had a queen size bed that was comfy and the room was clean. Lobby was modern and the staff was friendly. We went in the bar while we waited for friends to join us and had a nice time. The bartender was friendly and made some good drinks! Their nachos...

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Helpful?
Thank Ayresfam
Phoenix, Arizona
Reviewed 4 weeks ago

The San Jose area is overloaded, stressed and maxed out. Every week its like the Super Bowl is in town. I managed to book this place on American Airlines on one of those pre- pay booking things. Good news you get a room, bad news is that they suck the money out of your credit card when you book it...

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Helpful?
Thank AZbizguy
Corona, California
Reviewed November 1, 2016

I stayed here since they have an airport shuttle and it is very close to the airport. The room I had was for a person with special physical needs, so the shower was interesting. I do not have special needs but perhaps the hotel was 'sold out'. the hotel restaurant has burgers and brew and HH prices on some selected...

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Helpful?
Thank Bonnie C
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Bonnie C, Thank you for sharing your experience. We hope to host you again in the future! All the best.

Rosemount, Minnesota
Reviewed October 31, 2016 via mobile

I stayed here twice last week. As long as you are not in the front of the hotel the rooms are quite. I was away from the street the first night and it was very quiet. I came back two days later and stayed in the front of the hotel and it sounded like the Indy 500. Mikey the bartender...

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Helpful?
Thank JMikeTh
Singapore, Singapore
Reviewed October 20, 2016

Did a 2 night stay when I am visiting some friends in San Jose area. Hotel is comfortable, clean and better than what I expected for an airport hotel. The staff at the front desk are also friendly and helpful when I was checking in and checking out. It will be a good option if you drive as the hotel...

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Helpful?
Thank BenTsr
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear BenTsr, We're so happy to hear you enjoyed your time with us thanks to our friendly team and comfortable accommodations. Thank you for taking the time to share your experience - all the best.

Singapore, Singapore
Reviewed October 14, 2016

The hotel is decent . Convenient location . The rooms are bit smaller . Good place to stay for few days .Nothing exceptional .Stayed for business and dint spend much time in the hotel . Parking is available

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Helpful?
Thank varun_vikram
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Location: United States > California > San Jose
Price Range: $110 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson
Hotel Style:
#18 Business Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton San Jose Airport staff and other travelers.
5 questions
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Elk Grove, California
San Pedro, Belize
over a year ago
Cary, NC
over a year ago

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Questions? Get answers from Four Points by Sheraton San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upper floors facing away from the road noise”
 of 5 bubbles AZbizguy, 4 weeks ago | Read review
“Do not allow the hotel to downgrade you”
 of 5 bubbles WaltlW, Aug 18, 2016 | Read review
“Upper floors away from party room - ask first what's sceduled”
 of 5 bubbles SweetTone, May 21, 2016 | Read review
“My room was in front of the ice machine and vending soda machine, obviously it was thumbs down!”
 of 5 bubbles L5807ZGryanl, May 8, 2016 | Read review
“We had a pool/courtyard facing room, and it was always very quiet.”
 of 5 bubbles TheCassinator, Apr 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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