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Four Points by Sheraton San Jose Airport

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Four Points by Sheraton San Jose Airport
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350 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Monterey, California
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When we booked the Sheraton, we had hoped for a little more luxury. This hotel was about as basic as you can get. The price was good for what we got, and we were only there for the night before flying out of SJ airport, but if we're ever in that position again, I will look around before booking this... More 

Helpful?
Thank Victoria L
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Convenient and clean. Plenty of parking with cameras. I would definitely stay here again if in this area. Breakfast not included but they do have a restaurant. Lots of restaurants nearby as well. I would recommend.

Helpful?
Thank Johnny Teri B
Seattle, WA
Level Contributor
200 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed here several times because it's reasonably price (1 point) and almost always is within the limits of my budget. But other than that there's not much to write home about. There is a small pool, which is almost always in the shade (0 points), there is a boring bar, which is usually not happening (0 points) . Location... More 

Helpful?
Thank ScottD58
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can i say, this is just a great hotel! comfortable! you get to use the swimming pool and the gym included in the room rate. Not even 10 minutes form the airport, great solution for an early morning departing or late night arriving flights.

Helpful?
Thank Charlie_vek
Felton, California
Level Contributor
701 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to stay here and take advantage of the stay/fly program. Worked out perfectly. Good shuttle service. Covered parking for our car and it was fine when we returned. Room was quiet and comfortable. Staff was friendly and accommodating.

Helpful?
Thank simon s
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear simon S, We're happy to hear you enjoyed your stay with us! Thank you for sharing your feedback with us and we hope to host you again soon. Best wishes. More 

London, UK
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for 4 nights on a business trip from the UK. The hotel was a great location for me as my meetings were all within 20 minutes of the hotel. Check-in was quick and easy, we had King Suites which were spacious and nicely done if a little outdated (but that wasn't detrimental). Food at the bar... More 

Helpful?
Thank Jo_and_Karen
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

I'm currently staying here at the Four Points by Sheraton Hotel. I've come from Washington DC to a business conference. The hotel is close to the airport. The parking garage is close to the hotel. Unfortunately the elevator is not in service and we had to walk down several flights of stairs. That is the only negative that I had.... More 

Helpful?
Thank mzmiszi72
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear mzmiszi72, We're glad to hear you are enjoying your stay with us! We sincerely apologize for the inconvenience with the elevator and hope it did not put too much of a damper on your visit. Our maintenance team got it up and running as quickly as possible. Thank you for sharing your review and we hope to see you... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 19, 2016

I appreciate the fact that the rooms have been upgraded relatively recently and all of them seem relatively clean and smell nice. The negatives on this property are the service (multiple times it takes them hours and multiple follow up phone calls to simply deliver a water to the room) and the Internet is also quite slow, particularly between 10p-12a.... More 

Helpful?
Thank Brian B
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

The rooms are good, the food is good, and the hotel is nice. But the service needs to be improved. My bed wasn't ready after spending a day outside, and when I asked the guys at the bar to put a soccer match on the tv, it took them more than 15 minutes.

Helpful?
Thank Hernán R
Alpharetta, Georgia
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 12, 2016

I am a Gold Starwood Preferred Guest. I book one using points. My wife and I arrived and they had our reservation, but not as reserved. My preference in Upper Floor, away from elevator, king bed. Kimberly checked us in and what they assigned was first floor just off the lobby with double beds. I then again, requested king bed,... More 

Helpful?
Thank Tom W
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Tom W, While we are pleased you enjoyed our friendly shuttle driver, we regret to hear you were disappointed with your stay with us this time. As a loyal Gold SPG member, you know the standards we hold for all of our Starwood properties, and we sincerely apologize that we did not meet these expectations during your stay. Additionally,... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Location: United States > California > San Jose
Price Range: $111 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson
Hotel Style:
#18 Business Hotel in San Jose
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