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The Westin San Jose

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86 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Houston, Texas
Level Contributor
127 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Where do I start; valet parking and quick check in. The front door is on the corner, at the intersection of Market and San Carlos, so if you approach from the east, you need to drive around the block to get to the from door. It looks like an old building that was converted into a hotel. The elevators are... More 

Thank fzk1
Level Contributor
22 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

The hotel has been remodeled very nicely. The restaurant in the lowest level has great food and a nice little bar to hang out at. All of the staff was very helpful and the room was clean. The location is nice, with several things in walking distance and plenty of cabs right outside the door.

Thank GimmeTheLoot
Melbourne, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for two night over the SJ Jazz festival weekend. Check in: easy, but did not get any information about the hotel at all. It is located at the corner and there is no drive way to stop and offload your luggage unless you quickly notice their two parking spots for valet. It was impossible to get bellmen's... More 

1 Thank Lily B
Santa Rosa, California
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were small, but adequate for a one night stay to see a concert at SAP. The staff was extremely friendly and welcoming. Great view from 5 floor over the main entry. The room was clean, and well appointed, and will stay there again, if the occasion occurs.

Thank Tukaussey
Stansbury park, Utah, United States
Level Contributor
120 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Westin, formerly St. Claire, is in the heart of downtown San Jose. Close to convention center, performing art center and public transportation. The hotel has classic architecture, since taking over Westin has remodeled many of the rooms, I think they started on the bottom floors. The room I stayed in was still smaller than many other hotels, but had... More 

Thank marshall5686
New Delhi, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 16, 2016

I stayed at Westin for around 6 days. The location was good near San Jose downtown and walking distance from some good restaurants. The rooms were clean and well set when I got back to it . However the room size was small for the price that I paid. From service perspective too, the first impression was not that great... More 

Thank Nix_Travels
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 4, 2016 via mobile

If you like old, dusty buildings, small rooms with no sound proofing, and a view on a parking lot, then the Westin San Jose is the perfect hotel for you. The restaurant is OK, but only if you like to wait unreasonable time just to get a waiter's attention. This mediocrity comes at a price: $385 a night for this... More 

Thank Pod99
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Beautiful and clean rooms, very well located on Market St. In San Jose, California. The people in reception and concierge are very friendly and helpful. Easy access to public transportation. The bed is so comfy you don't want to leave it. Pets are allowed.

1 Thank Karina O
Hickory, North Carolina
Level Contributor
234 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed June 22, 2016

Stayed with my son for one night. Very nice building that his on the National Historic register that has been renovated very nicely to a Westin. The rooms are a bit smaller than some Westins but what they lack in size they make up for in charm. Beautiful lobby and staff very friendly. Would definitely stay here again.

1 Thank Johnplatinum
Rueil Malmaison
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

Small rooms in a somewhat old hotel, horrendous rates, crappy restaurant (breakfast, for example, 2 eggs 26$, no buffet, opens at 08:00 AM during week-ends), avoid by all means the "city view" rooms, there is a train line running just below your bed! Windows are single paned, no shutters, just curtains which are not even opaque, so if you need... More 

Thank Denis C
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82 photos of this hotel

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Bathroom (2)
Business Center/Function Rooms (1)
Other (40)

Management photos: Courtesy of the property manager

All Management Photos (24)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recently renovated, The Westin San Jose is within walking distance of the San Jose McEnery Convention Center and San Jose State University. Major corporate offices, jogging trails, museums, retail shops, restaurants, and nightlife are also nearby. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly(R) Bed, and renew with the Heavenly(R) Bath. ... more   less 

Additional Information about The Westin San Jose

Address: 302 S Market St, San Jose, CA 95113-2817 (Formerly The Sainte Claire)
Location: United States > California > San Jose
Price Range: $164 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Jose 4*
Number of rooms: 171
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Also Known As:
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
Larkspur Collection San Jose
Hotel Style:
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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