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302 S Market St, San Jose, CA 95113-2817
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (123)
Room & Suite (21)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin San Jose
Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 87 hotels in San Jose
Location
Cleanliness
Service
Value
Recently renovated, The Westin San Jose is within walking distance of the San Jose McEnery Convention Center and San Jose State University. Major corporate offices, jogging trails, museums, retail shops, restaurants, and nightlife are also nearby. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly(R) Bed, and renew with the Heavenly(R) Bath.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, French, Spanish, Japanese
Hotel links
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220Reviews8Q+A25Room tips
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Popular mentions
kitkatk13 wrote a review Mar 2020
SALT LAKE18 contributions5 helpful votes
I forgot to review my spa experience with Evan. Had an 80 minute massage with him and it was spectacular. Will definitely go back when I return. Also Carlos the bartender and the entire pool staff were great. They work very hard to make your stay perfect. It was a pleasure to tip all them because they all deserve it.
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Date of stay: March 2020Trip type: Traveled with family
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elusivemuse wrote a review Feb 2020
Greensboro, North Carolina102 contributions18 helpful votes
+1
I really liked staying at the Westin in San Jose. The hotel harkens back to a time when architecture was extravagant. It’s a beautiful hotel and the Italian dining is elegant. Spacious room and bath with plenty of amenities. No pool, sorry. The location is prime being close to downtown.
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Date of stay: February 2020Trip type: Traveled on business
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Justin D wrote a review Dec 2019
1 contribution
This hotel is an absolute gem. Could not be more centrally located in downtown San Jose; close to all major attractions and sites and restaurants. Wonderful charm and style, heavily leveraging the natural historic elements of the building while also adding some great modern touches and decorations. Bed's are sooo comfy and easy to sleep in. Cookies in the evening and coffee and tea in the morning are a great touch. Very friendly and helpful staff throughout the hotel. And a special shoutout to Ms Ceja and Mr Ponce, who are both outstanding at customer service and making guests feel at home. Love this place, can't wait to find another reason to stay here again!!
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Date of stay: December 2019
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Hana C wrote a review Dec 2019
Chicago, Illinois17 contributions5 helpful votes
I have been customer of Starwood ( now Marriott ) for over 8 years. As a road warrior with over 100 nights per year spent in your hotels, reaching ambassador level few years in a row, I have experienced a lot . There is nothing that I can appreciate more than a great consistent service and amazing room with clean, ironed sheets. Westin San Jose team delivers just that- an excellent experience and unforgettable customer service. I have stayed there multiple times and it is absolutely my favorite hotel in San Jose area. Yes it is a gorgeous building situated in the heart of San Juan downtown. Yes the rooms are amazing and the beds are super comfortable, but at the end of the day, a building will not make your day- people will. Westin San Jose has its amazing heroes who with their smile and focus on the customer's needs make us forget stress caused by flight delays or cancellations, moody people or work. Mr. John Ponce and the front desk team are amazing and have always made me feel welcome and showed they truly cared by greeting me and remembering my name, by going above and beyond to try accommodate my stays, by showing they care - THANK YOU!! You are an example of excellence, hard work and dedication!!! Mr. John - special thanks for working with me to help accommodate my crazy travel schedule - you rock! And then there is Ms. Alexandra from the Westin restaurant that great customers with her amazing smile and warm welcome. I stop for breakfast at around 7 and there she is full of energy welcoming me back. She remembers my order ( I have food allergy to all grains) and makes sure the food is as I ordered - thank you Alexandra for your hard work , your amazing smile and providing consistently excellent customer experience! Bottom line is teams like yours that make an impact and define customer experience - because at the end of the day it all start with the first "Hello" - Thank you for being amazing and I truly appreciate each one of you!
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Date of stay: October 2019
Location
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Trip type: Traveled on business
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Response from Stephen S, General Manager at The Westin San Jose
Responded Dec 9, 2019
Dear Hana C, Thank you so much for the great feedback on the hotel and the service you experienced while staying with us. I have already shared your nice comments regarding both John and Alexandra with them and the entire team. We hope we have the opportunity to have you as a guest again when your travels bring you back to San Jose. Be Well,
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David0528 wrote a review Oct 2019
Alexandria, Virginia16 contributions9 helpful votes
Overall my stay was very nice. I had a studio suite, which was certainly on the larger side, but a colleague had a regular room, and they were very small. I read reviews that said the light rail and street were noisy, which they were, but I live in a city so the noise really didn't bother me or seem excessive, and I was literally right off the main street only 2 floors up. If you are sensitive to noise, I'd ask for a room facing the side street. The bed was very comfortable and I really liked the lavender they give you for sleeping. The staff was very courteous, and the hotel overall seemed very clean. I would stay there again for sure.
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Date of stay: October 2019
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Sleep Quality
Trip type: Traveled on business
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PRICE RANGE
$118 - $418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sainte claire hotel san jose, larkspur collection sainte claire, larkspur collection san jose
FORMERLY KNOWN AS
The Sainte Claire
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
171
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Frequently Asked Questions about The Westin San Jose
Which popular attractions are close to The Westin San Jose?
Nearby attractions include Cathedral Basilica of St. Joseph (0.3 miles), The Tech Interactive (0.1 miles), and San Jose Center for the Performing Arts (0.3 miles).
What are some of the property amenities at The Westin San Jose?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin San Jose?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Jose?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin San Jose?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Westin San Jose?
Conveniently located restaurants include The Grill on the Alley, Original Joe's San Jose, and Il Fornaio.
Are there opportunities to exercise at The Westin San Jose?
Yes, guests have access to a fitness center during their stay.
Is The Westin San Jose located near the city center?
Yes, it is 0.2 miles away from the center of San Jose.
Are any cleaning services offered at The Westin San Jose?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin San Jose?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin San Jose offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.