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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
The hotel is half a block from the convention center. The room was nice and the staff is friendly and helpful. I like the fact there are open stairs next to the elevator as I took the stairs up and down as I was sitting...More
We enjoyed staying at this hotel very much. Great location. Our room was very nice with plenty of room and a very comfortable bed. Super clean with a friendly staff. We will definitely stay here again.More
Thank bricagrog
Response from Jon R, Front Office Manager at The Westin San JoseResponded April 28, 2017
Dear Bircagrog,
Thank you so much for your kind review! You can't beat the location in Downtown San Jose, and being right next to the park is a fantastic plus! Our housekeeping team was delighted to hear about how clean and comfortable your room was,...More
Excellent location, close to the McEnry Convention Center and in the center of a lot of good walk-to opportunities. My room was microscopic but clean. I would have liked an easy/lounge chair to stretch out in after the long days at a conference but alas,...More
Thank DSpaceNine
Response from Jon R, Front Office Manager at The Westin San JoseResponded June 19, 2017
Dear DSpaceNine,
Thank you so much for your review! I'm glad that you liked our location! Being right in the middle of downtown is hard to beat, and being so close to the convention center is another huge plus. I'm so sorry to hear that...More
The Westin San Jose is an historic hotel with elegant features, really comfortable rooms and a great Italian restaurant on site. Situated in a perfect location downtown, the staff at this hotel were all really helpful and welcoming. Overall, a great choice for a stay...More
I came back from a long day at a conference to find my room not cleaned or made up. When I called I was told it was because I elected a "green option," which meant my room wouldn't be serviced.
I was asked at checked...More
Thank mexico888
Response from Jon R, Front Office Manager at The Westin San JoseResponded June 17, 2017
Dear Mexico888,
Thank you for reaching out to us and providing feedback. I apologize that you had issues with our Make A Green Choice. The purpose of the program is to conserve water and electricity and to reward guests who make that choice, but we...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$166 - $442 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
171
Reservation Options
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Response from M_and_C_Power | Reviewed this property |
They have the $5 New Balance sneaker loan program there and did have the suggested 3-mile run route. So I would expect that you can get the stretch/exercise mat in the room too. I am pretty sure they don't have rooms with... More
They have the $5 New Balance sneaker loan program there and did have the suggested 3-mile run route. So I would expect that you can get the stretch/exercise mat in the room too. I am pretty sure they don't have rooms with exercise equipment (right in the room). Of course, I found the hotel so unhelpful, I;'m sure they will give you a hard time asking for anything.
Hello!
The trip from San Jose Airport (SJC) is a total of 4.1 miles and takes approximately 15 minutes depending on traffic. The estimated cost for a taxi would be around $20.00.
If there are any questions you have, please... More
Hello!
The trip from San Jose Airport (SJC) is a total of 4.1 miles and takes approximately 15 minutes depending on traffic. The estimated cost for a taxi would be around $20.00.
If there are any questions you have, please let us know and we will be happy to help!
Jon Rushing
Director of Guest Services
Response from SoloTravelRunner | Reviewed this property |
I only have stayed here, so can't comment on other places. It is large, 2 buildings. I think anyone would be very comfortable here. There are concierge services, so if there was something you needed, they could find it. The... More
I only have stayed here, so can't comment on other places. It is large, 2 buildings. I think anyone would be very comfortable here. There are concierge services, so if there was something you needed, they could find it. The location is good for any business downtown. There are a lot of restaurants in the immediate area, so Si did not look at the hotel dining. For example, there is a nice bakery on the street which is attached to the hotel,
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Room Tips
"The street-view rooms are still quiet and offer a good view of downtown."
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United States