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1 - 5 of 140 reviews
More of business hotel. Not family friendly, well maybe just didn't have a very accommodating feel at check in and feeling rushed to get out of their way. Very unusual for Westin culture that I know. Getting direction around the city was not very helpful...More
Second time at the Westin San Jose. PROs: kind personnel, fine deluxe room with very nice bath marbles, excellent Italian restaurant "il Fornaio" (a stand-out in the bay area), very nice lobby lounge. CONs: tiny workout; windows not truly soundproof. Highly recommended, overall. Fares may...More
Room service slow and not professional. Empty trays sit outside the room all day long. The rooms are small and not well appointed for a Westin. There is some charm but it needs and update. For this price, should be better.More
Dear Brian G, Thank you so much for the review of your recent stay. I apologize that your stay with us was not on par with what a Westin stay should be. We take feedback very seriously, and all feedback is important to making sure...More
I spent 4 nights at The Westin San Jose and it was a very good stay. The hotel looks old, but in a good classical way. The room was very cozy with a classic decoration. The location was OK. The bar could be improved, the...More
Great experience here. Travelled for work, staying 3 days. The hotel staff was helpful and knowledgable, the rooms are clean and updated and the bathroom (while small) was clearly updated and luxurious feeling. The room service menu was limited but very delicious- highly recommend the...More
"The street-view rooms are still quiet and offer a good view of downtown."
"5th or 6th floor"
"Ask for a street view or you'll get a view of an ugly roof"
"We didn't have much of a view but we asked for a quieter room so perhaps that is why."
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