From valet parking to check out the level of customer service at the Westin San Jose was impressive! I felt catered to on every level. The hotel is stunning, beds are comfortable (bedding snob and I was very happy with the quality -- plush pillows!), onsite restaurant and bar as well as room service top notch! Loads of things to... More 

Although my company has had events at the Sainte Claire in the past, this was the first time that we've had an event there since it became the Westin. I have to say, it was better than ever! As before, the hotel and catering staff couldn't have been more helpful - we were well taken care of from start to... More 

The staff was friendly, the room was great, and the location was perfect. Everything was within walking distance. I checked in 09/09/16 around 8 pm. Our front desk agent was amazing and friendly. I will definitely return.

My team had a wonderful experience at the Westin St. Claire. All was made so easy by the staff. The meeting rooms they had for us were spacious and worked perfectly. The staff was very helpful on every little request we had. My team voted to return to same location next time.

Stayed here with friends when we were in town for the Heroes and Villains convention at the Convention Centre. The rooms are lovely and the beds are very comfortable. The bathroom was a great size with both a bath and shower. Having a mini fridge and safe in the room is awesome.

Where do I start; valet parking and quick check in. The front door is on the corner, at the intersection of Market and San Carlos, so if you approach from the east, you need to drive around the block to get to the from door. It looks like an old building that was converted into a hotel. The elevators are... More 

The hotel has been remodeled very nicely. The restaurant in the lowest level has great food and a nice little bar to hang out at. All of the staff was very helpful and the room was clean. The location is nice, with several things in walking distance and plenty of cabs right outside the door.

I stayed here for two night over the SJ Jazz festival weekend. Check in: easy, but did not get any information about the hotel at all. It is located at the corner and there is no drive way to stop and offload your luggage unless you quickly notice their two parking spots for valet. It was impossible to get bellmen's... More 

The rooms were small, but adequate for a one night stay to see a concert at SAP. The staff was extremely friendly and welcoming. Great view from 5 floor over the main entry. The room was clean, and well appointed, and will stay there again, if the occasion occurs.