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Hyatt Place San Jose/Downtown

Traveler (185)
Room & Suite (109)
Video (1)

About

Location
Cleanliness
Service
Value
In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own dining and beverage options available 24/7. Delicious free breakfast with ever stay!
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
94Great for walkers
Grade: 94 out of 100
54Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
1,067Reviews
272Photos
9Q+A
100Room tips
Traveler rating
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  • 58
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Popular mentions
I like Hyatt. I find that they treat me well and take good care of their properties.... this location was no exception. Good workout room, nice open lobby and very friendly staff. When in San Jose this is the kind of property I like. Quiet but close to downtown,
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Review collected in partnership with Hyatt Hotels
Response from Guide49542549596, General Manager at Hyatt Place San Jose/Downtown
Responded yesterday
Thank you for the wonderful review, Ric! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review. Have a wonderful day!
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Most excellent service ever! Way better than the Hilton, even if you have a convention to attend. well worth it! Very convenient, breakfast and is delicious! Rooms are clean and newly
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Review collected in partnership with Hyatt Hotels
Response from Guide49542549596, General Manager at Hyatt Place San Jose/Downtown
Responded yesterday
Thanks for the wonderful review, Iris! We're thrilled you had such a fantastic stay in our hotel! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!
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The staff at this hotel are amazing. Especially Nick Nancy and Yvette. They make you feel welcome and are always in a good mood. I will be staying here as often as I go to San Jose. It is a fun and energetic staff.
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Review collected in partnership with Hyatt Hotels
Response from Guide49542549596, General Manager at Hyatt Place San Jose/Downtown
Responded 2 days ago
Thanks for the fantastic review! It's excellent you had such an amazing stay with us! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Have a beautiful day!
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Service was good even while busy. Building needs to be updated. Elevator inspection over a year over due. Rooms need updated decor. Food was pretty good. As a globalist member was expecting complimentary drinks
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Review collected in partnership with Hyatt Hotels
Response from Guide49542549596, General Manager at Hyatt Place San Jose/Downtown
Responded 3 days ago
Thank you for the feedback. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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This hotel is in a great location, and they have a bar and restaurant in the lobby which is nice. Staff was very friendly and helpful. Maybe it was just the night i was there but there were people partying all night stumbling down hallways drunk. Housekeeping started banging
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Response from Guide49542549596, General Manager at Hyatt Place San Jose/Downtown
Responded 6 days ago
We appreciate the feedback, Courtney. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.
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12345622
About a 15 minute walk, maybe longer with a stroller. Taxi or Uber might be an option since event parking at SAP center can be quite expensive.
0 votes
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The trolley stop is right up the street but we never used it while we were there.
1 vote
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Cefcu Stadium where Spartans play
0 votes
How much is parking?
Thank you for reaching out. Full access self-parking is available on-site for $26+tax. I am at your service if you need anything else.
1 vote
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Do you offer a shuttle to Levi Stadium? Kshingles.
Hi Kshing - there is a lightrail stop directly outside of the hotel entrance that drops you in front of Levi's stadium. Downtown hotels haven't been able to offer shuttle service yet but we do have a great public transportation offering to get you there. Despite the lack of love from Rod J above, we think you'd have a great time at our hotel :) At your service if you have any other questions.
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12
"rooms facing north look at roof top"
"Great location and great staff!!!"
"Odd-numbered rooms are quieter"
"Higher floors are better"
"Try to pick a room not facing the VTA tram, but it is near the airport, so ear plugs are still a better solution."
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12345620
PRICE RANGE
$187 - $549 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza san josesan jose crowne plaza
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
236
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