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Fairfield Inn & Suites San Jose Airport

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347 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Irvine, California
Reviewed 3 weeks ago

Conveniently located very close to Metro/airport lightrail station, although it is never within a walking distance from central San Jose area. I was a bit disappointed at the small size of a room, which may be comparable (with exaggeration) to hotels in Hong Kong or Japan. The staff were all very kind. Breakfast was very nice in my opinion in...

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Helpful?
Thank fscholar
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear fscholar, Thank you for your comment. The Silicon Valley area and our market are usually much higher priced during mid week and can find other hotels comparable to be at the same price points. We do offer complimentary breakfast, parking and other amenities with our rates and glad to hear that you were able to utilize a few of...

Reviewed 3 weeks ago via mobile

OK hotel near downtown.. Furniture is fine, but a little dated. Bed was comfy enough. Shower water pressure was great.. Found someone else's t-shirt and socks on the floor in the closet, plus a lot of dirt and leaves on the carpet when I moved the rolling footrest- so the cleaning folks aren't terribly thorough.. trying not to think about...

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Helpful?
Thank Coopercarl
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear Coopercarl, We appreciate you taking the time to provide feedback regarding your recent stay with us. I am so sorry to hear that you had experienced some cleanliness issues. We have shared you feedback to our housekeeping staff to ensure that this is not a reoccurring issue and corrected moving forward. We understand that you have many choices and...

Boston, Massachusetts
Reviewed February 14, 2017

Another place I've been coming to for years. Only now I get sticker shock at the prices, which are in line with the high demand for rooms in South Bay area weekdays. Lovely outdoor pool area, even after they had to change their lovely gardens to a more drought-tolerant landscape. Breakfast staff is wonderful and selection and setting is much...

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Helpful?
Thank Blaise122
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear Blaise122, Thank you for returning to stay with us each year and appreciate the feedback. Silicon Valley market and demand during weekday business had impacted the rates in the area which you had mentioned in your comment. Glad that you enjoy the location and our amenities that we offer. We have shared your comments with our staff to keep...

Frisco, Texas
Reviewed February 4, 2017

My room was clean but the AC/Heat unit was very noisy. The staff was friendly. The breakfast was very average and something you would expect from a low budget hotel. I spent 6 days here due to the convenient location to the airport and where I was working. The price for my room varied based on the day of the...

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Helpful?
Thank MeAndMyLens
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear MeAndMyLens, Thank you for your feedback regarding your recent stay with us. We apologize that we were not able to exceed your expectations and that you had some issues with the AC/Heat unit. I have shared your comments with the staff so that we can work on the areas that are needed. I am glad to hear that the...

Anaheim, California
Reviewed January 19, 2017

Wow. The MBA's and corporate suits at Marriott are really pushing too far in cutting costs when they build their properties now. The rooms at this Fairfield Inn are literally about the size of a big broom closet. I mean, uncomfortably small. Motel 6 has bigger rooms! And the furniture is CHEAP... it feels like they bought the very cheapest...

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Helpful?
Thank Bob M
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear Bob M., We appreciate you taking the time to provide your feedback regarding your recent stay with us and apologize that we were not able to exceed your expectations. We appreciate both negative and positive comments from our guests as this will only help us improve our services. We do hope that your experience here will not deter you...

Naples
Reviewed January 16, 2017 via mobile

Fantastic. Better service than any 5 star hotel I've stayed at. Arrived at airport - called for shuttle - they actually took my name, phone number and told me where to go to catch shuttle and how long the shuttle would take. The shuttle picked up promptly, courteous driver, clean. Arrived at hotel, the front desk had my info ready...

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Helpful?
Thank Rosa B
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear Rosa B, Thank you for the wonderful feedback. I am glad to hear that we have well exceeded your expectations and that you had a stress free stay. Your comment will be shared with the team as it will positively impact the staff and motivate them to continue with their outstanding customer service to our guests. We look forward...

Honolulu
Reviewed January 14, 2017

Wasn't really sure what to expect with the Fairfield Inn. I had a comfortable room that was larger than I anticipated with a balcony overlooking the pool. It was quiet and I had a good night's rest. The continental breakfast also included pre-made cheese omelets, scrambled eggs, breakfast meat and waffles. Service all around was friendly and courteous. Would definitely...

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Helpful?
Thank DKHNL
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

We are excited that we were able to exceed your expectations during your recent stay with us. Glad to hear that you were able to enjoy our complimentary breakfast. Hope to see you soon when you return to San Jose.

Fort Myers, Florida
Reviewed January 4, 2017 via mobile

Fairfield Inn & Suites was a great place to stay during the holidays. The price was lower than many other hotels that we have stayed at. The front desk greeted us with a bottle of water decorated like a reindeer. The breakfast had something for everyone, hot or cold! I would recommend this location.

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Helpful?
Thank 1953ladybug
Rhoda B, General Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Dear 1953ladybug, We at Fairfield Inn San Jose Airport is pleased that you had a wonderful time during the Holidays with your family and that we were part of your memories! Glad to hear that we exceeded your expectations and look forward to greeting you again.

Reviewed December 16, 2016

The room was clean and comfortable. We had an early flight and the front desk set us up with a grab and go breakfast. It was a nice touch. We had four adults in our party so instead of using the hotel's shuttle we had them call a taxi, the total fare was $15.

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Thank Travis S
Clinton, Indiana
Reviewed November 25, 2016 via mobile

Stay in room 216 on November 24th. The bed nearest the patio had a stench of a dead animal. There was a pubic hair in the unused bathtub. Flight left early in the morning and no coffee available in the lobby. When people stay close to an airport, it can be expected that people are traveling at all hours of...

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Helpful?
Thank Kevin H
Kerri K, Front Office Manager at Fairfield Inn & Suites San Jose Airport, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Jose Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rates include a complimentary breakfast buffet featuring fresh Belgian waffles, hot items and an assortment of healthy and hearty options. We offer free wireless & wired high speed internet access, self-parking and airport shuttle service. Each room contains a mini-refrigerator, microwave, coffee-maker, large safe and balcony or patio access. Access is provided to our outdoor heated pool & Jacuzzi, exercise room, 24 hour business center & corner market. We are located on the same lot as Starbucks, Wong Kok Hawaiian & Chinese Cuisine, Pho Viet (open late), Chipotle, Subway and New York Pizza & Dogs. Within walking distance is M8trix Casino/Zone 8 Sports bar and the Metro Airport Light Rail Station where you can catch a ride to Levi’s Stadium, SAP Center, San Jose McEnery Convention Center, CA’s Great America and MORE! Whether your business in San Jose is work or pleasure, we are your perfect choice. ... more   less 

Additional Information about Fairfield Inn & Suites San Jose Airport

Address: 1755 North First Street, San Jose, CA 95112
Location: United States > California > San Jose
Price Range: $116 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites San Jose Airport 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Fairfield Inn & Suites San Jose Airport Hotel San Jose
Fairfield Inn And Suites San Jose Airport
Fairfield Inn San Jose
Fairfield San Jose
San Jose Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites San Jose Airport staff and other travelers.
13 questions
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Lanikai, Hawaii
Duncan, Canada
Salinas, California
over a year ago

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Questions? Get answers from Fairfield Inn & Suites San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The best room here is NO ROOM. Avoid !”
 of 5 bubbles E1159WPbobm, Jan 19, 2017 | Read review
“Ask for suite 250/ theres a nice large balcony/ two baths”
 of 5 bubbles EdandMags, Sep 3, 2016 | Read review
“King suite on 2nd floor has a nice view of the pool area.”
 of 5 bubbles 499darlened, Jul 13, 2016 | Read review
“Rooms 55 and up on both floors are nearer to the rear door and easily accessible from outside”
 of 5 bubbles shouvikd555, May 19, 2016 | Read review
“Second floor queen balcony room was great!”
 of 5 bubbles pattywacky, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question