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BEST WESTERN PLUS Airport Plaza

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#10 of 75 Hotels in San Jose
Certificate of Excellence
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BEST WESTERN PLUS Airport Plaza
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277 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Reviewed 5 days ago NEWvia mobile

The key necessities of a good stay were there: comfortable bed, good water pressure in shower, and good breakfast with scrambled eggs, sausage and potatoes as well as continental items. Drawbacks were thin walls, so could hear neighbors' TV ( though we couldn't tell if the issue was really that the other guests had their TV cranked up) and a...

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Helpful?
Thank Carlos C
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening Mr. C., Thank you for taking the time to write a review regarding your stay here with us. We surely appreciate your reservation and time. I happy to read that you enjoyed the breakfast, I will ensure that both Gabby and Heidi are reminded of their efforts. These ladies work very hard and it is always rewarding to...

Santa Clara, California
Reviewed 4 weeks ago

Family was in town for a gathering it was great to have them stay close it made it so convenient the place was super clean an quite at night the only misshapen was that they had me down for one night estead of two nights an the price change an had to correct it an had them tell them that...

Review collected in partnership with Best Western
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Thank jim s
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening Mr. S., Happy New Year!! May I first say thank you so much for taking the time to write a review regarding your stay here with us. I am glad that our location was convenient for you and your family. We take pride in having the cleanest of facilities, thank you for mentioning that in your review. Housekeeping...

Orangevale, California
Reviewed 4 weeks ago

I have stayed at this hotel before and it never disappoints. The staff are friendly and helpful, the rooms are clean, and the bed was comfortable. We checked in late and there was a peoblem with the TV. I called the front desk and they had someone up to fix the problem ( which was minor) in less than 5...

Review collected in partnership with Best Western
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Helpful?
Thank loving50s
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening loving50s, Happy New Year!! I do hope that this year has treated you well so far. Thank you for taking the time to write this review and for coming back to us again. There is no greater feeling than to have our guests return to us. Let’s us all know we are doing something right! Thank you for...

Oakland, United States
Reviewed November 28, 2016

bed was comfy, room was nice and tidy and the room HVAC worked fine. Only negative thing was the carpet in our room was FILTHY. My daughter's feet were black after only a few minutes of walking barefoot in the morning- I kept her shod the entire time we were getting ready and packing to leave! Cannot speak to the...

Review collected in partnership with Best Western
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Thank 928sunnyw
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening 928sunnyw, Happy New Year! Thank you for taking the time to write a review regarding your stay here with us. I apologize that your carpet is dirty. We deep clean our rooms every quarter, which includes the carpet. I will ensure that we look into cleaning the carpet more often. We hope that you will consider staying with...

Fairfield, California
Reviewed November 20, 2016 via mobile

Overall this was a great hotel to stay at. My son had a robotics competition Saturday morning, so instead of waking our toddler up early to leave we decided to drive down late and stay the night. The man at the front desk was amazing. It was $50 cheaper for us to book through Orbitz than it was over the...

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Helpful?
Thank SDMcCloskey
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Dear Mrs. McCloskey and Family, Thank you for taking the time to write a review regarding your recent stay with us. We are all so very happy that you found us and decided to stay here given all of the choices in the area. I wanted to make sure to address the items you mentioned in your review. First and...

Parker, CO, United States
Reviewed November 5, 2016

very friendly and helpful staff; clean room; great breakfast (with real eggs, not powdered). I've stayed here a few times over the last couple of years, and will continue to stay here. Super convenient to Santa Clara Univ

Review collected in partnership with Best Western
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Thank Andrew W
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening Mr. W., Thank you for taking the time out of your schedule to write a review about your stay here with us. We are delighted to see that you enjoyed your stay and will be back in the future. It is true, we do not used powered eggs; only the best for our guests. We are also less...

San Diego
Reviewed October 30, 2016

When we were already on our trip and my husband decided he wanted to see the Winchester House, I had a one night reservation made here by the BW we were currently staying at. Whether the king suite was the only available king room left, or whether we got upgraded, I don't know, but we ended up in the king...

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Thank SanDiegoCoco
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening SanDiegoCoco, Thank you so much for taking the time to write a review about you recent stay here with us. We appreciate the time you took to tell the world about your experiences here in San Jose, California. You were upgraded to the king suite based on your Best Western Rewards status and the fact that we had...

Reviewed October 18, 2016

The room and hotel were very comfortable for the price. We were flying out the next day from San Jose Airport, though there is not a shuttle the taxi was coordinated for us and not expensive, but an uber ride would also be convenient. The staff was very accommodating. I wish I remembered the name of the young lady at...

Review collected in partnership with Best Western
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Helpful?
Thank Shari R
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Evening Mr. and Mrs. Robasciotti, It was an absolute pleasure having you folks stay here with us. I was very fortunate to have met you during check-in. Hopefully your travels were both safe and fun. Thank you for your kind words and for taking the time to write a review both on TripAdvisor and through Best Western. We hope...

Santa Barbara, United States
Reviewed October 4, 2016

Very Friendly and clean love the breakfast, hotel located in a good area. Stay at this location at least once a month for business. Usually many rooms and great place. Definitely a location that will use to future business purposes.

Review collected in partnership with Best Western
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Thank Todd R
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Afternoon Mr. Rogers, It has been an honor to serve you for the last several months. We are so grateful that you continue to return to us given all of the options available to you in our area. We are forever grateful for your continued business and your loyalty to our brand. I am so happy to hear that...

Chino, United States
Reviewed October 3, 2016

Best Western Plus Airport Plaza, San Jose was a very good place to stay. Room were nice and well kept. Service by the staff was very good. The price to stay was fair when averaged over 4 days because the rates fluctuated over the 4 days. Would recommend staying here.

Review collected in partnership with Best Western
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Helpful?
Thank Gary B
Amber T, General Manager at BEST WESTERN PLUS Airport Plaza, responded to this review

Good Afternoon Mr. B., Thank you for taking the time out of your schedule to provide us with feedback regarding your stay here with us. It is always such a pleasure to hear what our guests liked about the hotel and how we can do better for future guests. I would like to personally thank you for recognizing the staff;...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 

Additional Information about BEST WESTERN PLUS Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140
Location: United States > California > San Jose
Price Range: $144 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Airport Plaza 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets and TripOnline SA so you can book your BEST WESTERN PLUS Airport Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western
Hotel Style:
#3 Best Value Hotel in San Jose
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Airport Plaza staff and other travelers.
7 questions
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Questions? Get answers from BEST WESTERN PLUS Airport Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for non Alameda facing if some level of road noise worries you. Not sure if they have them though ...”
 of 5 bubbles 516markr516, Sep 25, 2016 | Read review
“office/[arking on ground floor, all rooms on 2nd and 3rd floors. elevator at one end, so some rooms are much further from elevator.”
 of 5 bubbles Randiego, Sep 24, 2016 | Read review
“I am sure all rooms were a great as ours”
 of 5 bubbles NicoleK218, Sep 14, 2016 | Read review
“Room facing parking lot might be quieter”
 of 5 bubbles JandMH, Sep 12, 2016 | Read review
“Get a room away from the main road (even numbered)”
 of 5 bubbles profkc, Aug 10, 2016 | Read review
5 of 5
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