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Four Points by Sheraton San Jose Downtown

Traveler (127)
Room & Suite (142)
Dining (22)
Certificate of Excellence

About

#7 of 79 hotels in San Jose
Location
Cleanliness
Service
Value
Certificate of Excellence
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
714Reviews
10Q+A
100Room tips
Traveler rating
  • 273
  • 282
  • 98
  • 32
  • 29
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Popular mentions
Wonderful staff, positive experience all around. On the downside, workout room was tiny (one bike, a treadmill and some free weights and mats) and I was disappointed to see the pornography promoted on the TV.
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Great location, a quick walk to SDSU and to a ton of restaurants. The hotel front desk was nice. The restaurant wasn't open between certain hours which wasn't convenient. The gym was very small and stuffy.
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Review collected in partnership with this hotel
Nice Hotel I would not stay at top floor. There is a winding noise that will keep you awake and is very annoying. Hotel says they are planning upcoming upgrades to fix. Hotel was clean and staff somewhat helpful but hotel is an older hotel and for the rate paid not anything
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Review collected in partnership with this hotel
Response from Randy Z, General Manager at Four Points by Sheraton San Jose Downtown
Responded Apr 16, 2019
Hi: Thank you for your review. I'm sorry to hear that your enjoyment of the hotel was compromised by HVAC noise and we apologize for the inconvenience. We are indeed upgrading the hotel later this year - look for completion in 3rd quarter 2019. Hope to see you again soon, and until then, safe travels!
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Needed a decent room at a reasonable price in a good location and that's exactly what I got, plus drink coupon, and a upgrade. Thank you Tia for the speedy check in and chat. Will definitely return again!!
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Review collected in partnership with this hotel
We had 4 rooms for NCAA basketball tournament. We had very attentive customer service including finding a tv to watch games when we’re not attending games. Overall a great experience. Would definitely stay at this hotel again.
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Review collected in partnership with this hotel
Previous
PRICE RANGE
$152 - $609 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton san jose downtown hotel san jose4 points by sheraton san jose downtownmontgomery hotel san josemontgomery san jose
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
86
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