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Four Points by Sheraton San Jose Downtown

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Four Points by Sheraton San Jose Downtown
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458 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Phoenix, Arizona
Reviewed yesterday NEW

I stayed for one night and I knew as soon as I entered the elevator that this was an older hotel. The hotel is clean and has a restaurant/bar. I ate at the restaurant and the food was very good, but a little expensive. The room was just the right size and clean. I especially like the pocket door leading...

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Helpful?
Thank Jeff B
Reviewed 4 days ago NEWvia mobile

So this hotel is downtown San Jose, in the city centre. You are in walking distance of many resturant's museum's art galleries and gardens. The beds are very comfy, the rooms well apportioned and the staff are friendly.

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Thank David A
Las Vegas, Nevada
Reviewed 1 week ago

The Staff was one of the friendliest ever! Absolute excellent customer service, very cheerful staff, even housekeeping. All requests were promptly met. Parking was very convenient along with the location for getting a little taste of San Jose, CA!

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Thank tonyap486
San Diego, California
Reviewed 1 week ago

This is a great location for anyone traveling to San Jose/Silicon Valley. It's essentially within walking distance to most anything you would need in downtown San Jose. The whole staff is very friendly and hospitable and the hotel is clean and comfortable. I would definitely recommend it. Cons - my husband and I had an extremely small room, smaller than...

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Thank Jen K
Seattle, Washington
Reviewed 2 weeks ago

We were greeted by two very attentive and personable hosts who offered us a map of the town and suggested happy hour in the hotel restaurant. The room was meticulously clean and welcoming. Checkout was prompt and we were asked if there was anything else we needed before we left.

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Thank dwoods0211
Miami, Florida
Reviewed 2 weeks ago

I was in town for business. I booked the hotel through trip-advisor after reading the customers reviews. Its super clean, friendly employees and their beds are super comfortable My only complain is the parking fees which are about $27 a night. I believe management can do something since the do not provide a complementary breakfast

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Thank Laikipia
Morgan Hill, California
Reviewed 2 weeks ago via mobile

One night stay Great location Beth at the front desk was super nice. She was very busy checking in multiple guests yet made us all feel welcome! Room was nice and clean. Restaurant had great food took advantage of the happy hour prices! I will return

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Thank jburgherr
Seattle, Washington
Reviewed 2 weeks ago

Unfortunately this has been a very negative 4 points experience. We have stayed at multiple 4 points hotels and have always left happy. Not happening at this location. First morning here my wife and i were awoken to a house keeping maid in our room at 8:30 am. We were asleep in bed. I have never experienced that in a...

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Thank briandoyleworetorn
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

We regret your stay fell short of your expectations and apologize for the complications you encountered. Providing excellent service is very important to us, and we are sorry we did not deliver this standard during this stay. Thank you for taking the time to share this feedback with us.

Roseville, California
Reviewed 2 weeks ago via mobile

The hotel is in a good location for walking to many things. The front desk staff was excellent. The happy hour in the bar was a good buy very generous on the wine pour and the little bites are tasty and half price till 7 pm which is unusual.

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Thank IrenePope
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear IrenePope, We're so pleased to learn you enjoyed your stay with us. Thank you for your review and we hope to see you again soon. Take care!

St. Andrews, United Kingdom
Reviewed 3 weeks ago

The hotel is right in the middle of downtown San Jose, which for such a major city has a compact and walkable downtown. The hotel is perfect too for the San Jose Convention Centre only be a 3 min walk. The hotel rooms were small and I was disappointed by room had a view of the central courtyard which meant...

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Thank Braveliver
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Location: United States > California > San Jose
Price Range: $123 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travelers.
4 questions
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Perth, Australia
11 months ago
Montreal Quebec
over a year ago
Ben Lomond, California, United States
over a year ago

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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you don't get one of the micro mini rooms”
 of 5 bubbles jenk505, 1 week ago | Read review
“Would have been nice to be able to pull the TV out and angle it toward the desk for viewing. A mini bar would also be a nice feature. ”
 of 5 bubbles 917leslieb, 4 weeks ago | Read review
“Put in a microwave!!”
 of 5 bubbles gcc_06, Dec 12, 2016 | Read review
“ask for rooms not facing the street, the street cars make a ton of noise!”
 of 5 bubbles 697MarkP, Dec 10, 2016 | Read review
“Park across the street for much cheaper car parking option”
 of 5 bubbles YBYKD, Nov 18, 2016 | Read review
5 of 5
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