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Four Points by Sheraton San Jose Downtown

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Traveler (127)
Room & Suite (142)
Dining (22)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
713Reviews
304Photos
10Q+A
100Room tips
Traveler rating
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  • 98
  • 32
  • 29
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Popular mentions
Great location, a quick walk to SDSU and to a ton of restaurants. The hotel front desk was nice. The restaurant wasn't open between certain hours which wasn't convenient. The gym was very small and stuffy.
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Review collected in partnership with this hotel
Nice Hotel I would not stay at top floor. There is a winding noise that will keep you awake and is very annoying. Hotel says they are planning upcoming upgrades to fix. Hotel was clean and staff somewhat helpful but hotel is an older hotel and for the rate paid not anything
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Review collected in partnership with this hotel
Response from Randy Z, General Manager at Four Points by Sheraton San Jose Downtown
Responded 4 days ago
Hi: Thank you for your review. I'm sorry to hear that your enjoyment of the hotel was compromised by HVAC noise and we apologize for the inconvenience. We are indeed upgrading the hotel later this year - look for completion in 3rd quarter 2019. Hope to see you again soon, and until then, safe travels!
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Needed a decent room at a reasonable price in a good location and that's exactly what I got, plus drink coupon, and a upgrade. Thank you Tia for the speedy check in and chat. Will definitely return again!!
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Review collected in partnership with this hotel
We had 4 rooms for NCAA basketball tournament. We had very attentive customer service including finding a tv to watch games when we’re not attending games. Overall a great experience. Would definitely stay at this hotel again.
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Review collected in partnership with this hotel
I usually stay in Westin or W's. The staff and service at this four points was as good as and W I have stayed at. Had apps at the bar and they were great as well. Everyone was friendly and helpful. Great location, can walk to many restaurants as well.
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Review collected in partnership with this hotel
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All photosTravelerRoom & SuiteDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorFour Points by Sheraton San Jose Downtown
The King at the Four Points by Sheraton San Jose Downtown
Professional photo exclusively commissioned by TripAdvisorFour Points by Sheraton San Jose Downtown
The Junior Suite at the Four Points by Sheraton San Jose Downtown
Professional photo exclusively commissioned by TripAdvisorFour Points by Sheraton San Jose Downtown
The Winchester Suite at the Four Points by Sheraton San Jose Downtown
Professional photo exclusively commissioned by TripAdvisorFour Points by Sheraton San Jose Downtown
The Queen at the Four Points by Sheraton San Jose Downtown
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12345629
How far is hotel from Levi center
About a 20 minutes ride on the light rail.
0 votes
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How old do you have to be to check in?
While the age to enter a contract in most states is 21, there is a California interpretation that allows underage customers to obtain a hotel room. The customers must abide by local liquor laws, and provide the payment means that the hotel requires. In our case, we don't accept cash, so the registrant must have a credit/debit card in his/her own name. Also....we permit third party payment with adequate notice and documentation. Feel free to contact our front desk for more info! Thanks, RRZ
0 votes
Hi: Thanks for your inquiry! Our on-site bar (Mosaic) has a tremendous selection of craft beers, not to mention specialty global vodkas and cocktails. Aside from that, downtown San Jose offers quite a large variety of options - you may obtain a map from our front desk. Hope to see you soon! RRZ
0 votes
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Please check with our front desk the day you depart - while technically the 4pm check out is reserved for Gold and Platinum elites, we'll do what we can, based on availability. Thanks.
1 vote
Hi: Our posted check out time is 12pm. However - if you're a member of Starwood Preferred Guest, you may take advantage of (up to) a 4pm check out, depending on your elite SPG status. Thanks! RRZ
0 votes
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12
"Only thing I'd say it needs is upgraded clocks so you can play music, but then might have noise complaints...catch22 I guess lol "
"Booked Room 420, San Jose Suite"
"If you ask for extra towels, there is no hesitation at all."
"The Silicon Valley suite is AWESOME!!!!"
"Free early morning coffee at the restaurant."
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PRICE RANGE
$136 - $610 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton san jose downtown hotel san jose4 points by sheraton san jose downtownmontgomery hotel san josemontgomery san jose
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
86
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