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Quality Inn Silicon Valley

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Quality Inn Silicon Valley
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80 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2016

So, it meets the basic standard, but two issues: 1) the room had a smell that was hard to pinpoint, although I think it may have been some sort of laundry detergent thing (I just couldn't shake the feeling that it was perfume to cover up a smell), and 2) lousy coffee. I didn't expect much from the room coffee,... More 

Helpful?
Thank philshea
Modesto, CA
Level Contributor
193 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
5 of 5 stars Reviewed June 4, 2016 via mobile

We used this hotel three years ago when we flew out of San Jose . I was glad I kept records so that we could return there. The park & fly feature is the draw for us. The parking is in a regular parking lot next to the hotel and seems safe. We go over the night before a morning... More 

Helpful?
Thank travelwhere
Ipswich, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 23, 2016

The principal attraction of this hotel is the location. Inside, the rooms are cramped, the furnishings and fixtures are out-dated, and the carpeting is questionable. On the good side, the mattresses were very comfortable, and the breakfast room had a decent spread.

Helpful?
Thank Amy A
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 25, 2016

Stayed in the room right next to the elevator, so you can imagine the sound. The rooms in general are also not very sound-proof (asked my colleagues as well). The shower head cable was rusting, coating on the tubs were coming off - kinda freaked me out now that I think of it. The washroom was big, but it was... More 

Helpful?
Thank Richel T
Fresno, California
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Great Accommodations, used their Park & Fly Package, Accommodations were Great, Airport Shuttle on Time, desk Staff Very Knowledgeable & Friendly. If Booking Room ask for room facing the parking lot, since other rooms facing Street are noisy.

Helpful?
Thank Tcruzer
Buena Vista
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 7, 2015

I read the reviews of this hotel before checking in and wasn't too worried about the criticisms regarding the small rooms, because I was traveling alone. And indeed, it was no problem at all. I wouldn't want to stay with more than 2 people in a small room like this, but it was perfectly adequate for me. The only particularly... More 

Helpful?
Thank Jeanne B
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Dear Guest Thank you for taking the time to share your thoughts with us and future travelers, Feedback such as yours is a great way to learn what we are doing right and what we could be doing better. We strive hard to make everyone stay as best as possible at Quality Inn and again your feedback is appreciated to... More 

San Diego, California
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 18, 2015

There was a minor glitch in check in so we were immediately upgraded to a suite. Wow, it was fantastic. Large room, very comfortable. Large tv nicely equipped bathroom. There was workout room and fantastic breakfast. The coffee machine had so many choices that I wish we could have stayed a lot longer. It is out of the way as... More 

Helpful?
Thank Linda K
Lake Oswego, Oregon
2 reviews
5 of 5 stars Reviewed August 30, 2015

I would like to personally thank Celestina the GM of Quality Inn Silicon Valley. Recently on vacation in the South Bay I needed to place to store an extra backpack while hiking in the Sierras. As a Choice Rewards member I called around to the local hotels. SJC airport offers no luggage storage. Celestina was kind enough to let me... More 

Helpful?
Thank willhildeburn
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
11 reviews
2 of 5 stars Reviewed August 25, 2015

The hotel is clean and I have to say that no problems occurs during my stay. There is free wifi. BUT, the breakfast is limited and Microwave cooked. As a French guy, I'm not use to it and I can feel it is a very bad quality food. Also they were supposed to organized a pick up from the airport... More 

Helpful?
Thank The_ T
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Portland, Oregon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2015

The property was excellent. Rooms were clean and well stocked. However, the staff was either not around or not very efficient. The free breakfast was good. The coffee/tea/chocolate machine was left on all the time which was nice. A lot of properties shut the machine off after breakfast. The other thing is you should know that it is right at... More 

Helpful?
Thank Corina C
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your stay at our hotel . On behalf of our team, I would like to apologize for falling to exceed your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
2011 Gold Award Hotel ... more   less 

Additional Information about Quality Inn Silicon Valley

Address: 2390 Harris Way, San Jose, CA 95131-1401
Location: United States > California > San Jose
Price Range: $124 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Silicon Valley 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Quality Inn Silicon Valley Hotel San Jose
Sleep Inn San Jose
San Jose Sleep Inn
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