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Quality Inn Silicon Valley

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Quality Inn Silicon Valley
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82 Reviews from our TripAdvisor Community

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Showing 74: English reviews
San Jose, California
2 reviews
4 of 5 bubbles Reviewed 4 weeks ago

Everything in the hotel seems super compact and at times claustrophobic. However the staff was friendly, and the rooms were clean that's the most important thing. The free breakfast wasn't bad at all. And super conveniently located since it's near the airport. The road to get to the hotel is kind of confusing but that's not their fault. It had... More 

Thank businesstraveler1290
QISJ, Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us!.I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We hope to see you again soon! More 

Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed September 15, 2016

Just because of the convenience of the park and fly package, we've stayed at this hotel several times. Every time it's been OK, but it's gone downhill. The desk personnel is extremely unfriendly, puts you in rooms with dirty linen and broken window screens, then with a frown, when you complain, they switch you to one of the better rooms.... More 

Thank yobbb
QISJ, Manager at Quality Inn Silicon Valley, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you... More 

Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed June 23, 2016

So, it meets the basic standard, but two issues: 1) the room had a smell that was hard to pinpoint, although I think it may have been some sort of laundry detergent thing (I just couldn't shake the feeling that it was perfume to cover up a smell), and 2) lousy coffee. I didn't expect much from the room coffee,... More 

Thank philshea
QISJ, Manager at Quality Inn Silicon Valley, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We would like to acknowledge your comment on noise. I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. We look... More 

Modesto, CA
Level Contributor
211 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
5 of 5 bubbles Reviewed June 4, 2016 via mobile

We used this hotel three years ago when we flew out of San Jose . I was glad I kept records so that we could return there. The park & fly feature is the draw for us. The parking is in a regular parking lot next to the hotel and seems safe. We go over the night before a morning... More 

Thank travelwhere
QISJ, Manager at Quality Inn Silicon Valley, responded to this review

Thank you so much for your kind words! We appreciate you for leaving your high rating of our hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient. Thank you so much for your compliments to... More 

Ipswich, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed April 23, 2016

The principal attraction of this hotel is the location. Inside, the rooms are cramped, the furnishings and fixtures are out-dated, and the carpeting is questionable. On the good side, the mattresses were very comfortable, and the breakfast room had a decent spread.

Thank Amy A
QISJ, Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking your time and share you feedback with us and future travelers. we are glad to hear we were able to meet some of you expectations, we will use your feedback to make improvements for future travelers. We hope to see you again on your next visit to the Silicon Valley. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 25, 2016

Stayed in the room right next to the elevator, so you can imagine the sound. The rooms in general are also not very sound-proof (asked my colleagues as well). The shower head cable was rusting, coating on the tubs were coming off - kinda freaked me out now that I think of it. The washroom was big, but it was... More 

Thank Richel T
Fresno, California
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed November 6, 2015 via mobile

Great Accommodations, used their Park & Fly Package, Accommodations were Great, Airport Shuttle on Time, desk Staff Very Knowledgeable & Friendly. If Booking Room ask for room facing the parking lot, since other rooms facing Street are noisy.

Thank Tcruzer
QISJ, Manager at Quality Inn Silicon Valley, responded to this review

It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are also happy to hear that you found the location to be so convenient for your needs. It means a lot to hear from guests who are satisfied with all of our services and amenities. We especially appreciate the tips for future... More 

Buena Vista
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 7, 2015

I read the reviews of this hotel before checking in and wasn't too worried about the criticisms regarding the small rooms, because I was traveling alone. And indeed, it was no problem at all. I wouldn't want to stay with more than 2 people in a small room like this, but it was perfectly adequate for me. The only particularly... More 

Thank Jeanne B
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Dear Guest Thank you for taking the time to share your thoughts with us and future travelers, Feedback such as yours is a great way to learn what we are doing right and what we could be doing better. We strive hard to make everyone stay as best as possible at Quality Inn and again your feedback is appreciated to... More 

San Diego, California
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed September 18, 2015

There was a minor glitch in check in so we were immediately upgraded to a suite. Wow, it was fantastic. Large room, very comfortable. Large tv nicely equipped bathroom. There was workout room and fantastic breakfast. The coffee machine had so many choices that I wish we could have stayed a lot longer. It is out of the way as... More 

Thank Linda K
Lake Oswego, Oregon
2 reviews
5 of 5 bubbles Reviewed August 30, 2015

I would like to personally thank Celestina the GM of Quality Inn Silicon Valley. Recently on vacation in the South Bay I needed to place to store an extra backpack while hiking in the Sierras. As a Choice Rewards member I called around to the local hotels. SJC airport offers no luggage storage. Celestina was kind enough to let me... More 

Thank willhildeburn
QISJ, Front Office Manager at Quality Inn Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Management photos: Courtesy of the property manager

All Management Photos (38)
Hotel & Grounds (8)
Room/Suite (11)
Dining (4)
Bathroom (1)
Other (14)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
2011 Gold Award Hotel ... more   less 

Additional Information about Quality Inn Silicon Valley

Address: 2390 Harris Way, San Jose, CA 95131-1401
Location: United States > California > San Jose
Price Range: $114 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Silicon Valley 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Quality Inn Silicon Valley Hotel San Jose
Sleep Inn San Jose
San Jose Sleep Inn
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