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Quality Inn

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66 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Denver, Colorado
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed July 23, 2016

I was looking for an inexpensive room for one night, as I was moving my daughter out of her dorm room and back home. Yes, price was my main objective, and this place pretty much filled the bill, although as is often the case, had I waited I would have gotten a better room at a less scary place. The... More 

Helpful?
1 Thank chigurhanton
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

The Woodlands, Texas
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

Rooms are pretty nice, area leaves a lot to be desired. Not unsafe just not very nice, very industrial. Breakfast is good but they run out of hot food and don't replenish often. Ran out of bagels by 8:15.

Helpful?
Thank Italytravelgirl77382
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for taking time to offer your comments. I'm glad we met your needs while you were in our area, but I apologize that we did not exceed your expectations and fell short in some ways. We take pride in providing a lodging experience that everyone will enjoy, and I regret that we didn't provide you with complete... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2016

If you want to be sure that your reservation does not get cancelled less than 12 hours before you arrive, don't go to this hotel I booked this hotel on booking.com. It was a 4 days stay for a busines trip. The reservation was confirmed almost three weeks before the arrival date and everything seemed to be fine. I thought... More 

Helpful?
Thank Ricardo A
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that there was confusion regarding your reservation. While we always suggest booking directly with the hotel for the best rates and options, I sincerely apologize that you encountered this unfortunate situation. The situation was unavoidable, but we could have handled it much better. Sincerely, Hotel Manager More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed May 22, 2016 via mobile

Flew into San Jose and because of weather had to arrive a day early before our vacation technically started. We didn't have a room for the night and literally booked this room in the parking lot of the hotel at 10pm. We could not have made a better spur of the moment booking for a reasonable rate.... Absolutely worth it!

Helpful?
Thank Neil D
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for staying with us. I'm glad we could accommodate you on short notice. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be... More 

San Rafael, California
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 24, 2016

We were going to San Jose for a concert and didn't want to have to drive back home after the show. San Jose is rather expensive overall so we chose one of the less expensive places since it was just an overnighter. The Quality Inn was very clean, the desk staff very helpful and the room was very big. Comfy... More 

Helpful?
Thank Sandinmytoes60
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your feedback. Sincerely, Hotel Manager More 

Kaohsiung, Taiwan
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 4, 2016

The hotel is clean, very reasonable price. I never thought that I will get a nice hotel for the price I paid for a double bed room. The parking is free, the neighborhood is also nice. Breakfast is complimentary. The staff are very friendly too.

Helpful?
Thank nelsun92975
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs. We’re always working to make the hotel better and will use your comments to help us as we change and improve. I hope you have the... More 

Elk Grove
Level Contributor
6 reviews
5 of 5 stars Reviewed February 28, 2016 via mobile

My wife and I stayed here to see our first Shark's game. This hotel is very clean, the rooms were well appointed and very comfortable. The staff was extraordinary! I stay at a lot of Quality Inn's and this was, by far, one of the best. I highly recommend it!

Helpful?
Thank David B
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having... More 

Tulare, Ca
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 22, 2016 via mobile

This hotel is very adequate to meet the needs of travelers that need a place to stay when attending events in the city. Rooms were big, as well as clean and comfortable. All staff I interacted with were courteous and friendly at all times. Breakfast, parking, and wiFi were all free. And the breakfast was not just juice and muffins... More 

Helpful?
1 Thank kspast2
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments about our hotel here in San Jose. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because you didn’t like the surrounding neighborhood, something we can’t control. We take real pride in our hotel, and I apologize if we let you down in any ways.... More 

Fullerton, CA
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 22, 2015

I stayed here 11/26 - 28th the room was OK, the area is a little sketchy.that is why the 3 rating. My review has to do with a call I received to my room at 5am that there was a problem with the credit card, supposedly from corporate. They gave me a zip code which was wrong, I corrected but... More 

Helpful?
3 Thank Dudiesmom
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, I’m sorry to learn that someone attempted to get information from you while you were at our hotel. We do not leave personal information where visible on receipts and we do not discuss credit card information over the phone. If a problem occurs, we might ask a guest to return to the lobby. I sincerely apologize that this... More 

Sonoma
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 20, 2015 via mobile

I was freaked out about checking in here, because I booked first, then read the reviews (which I NEVER do). My daughter and I stayed one night. The lobby was clean, check in was fine. The room smelled HEAVILY like chemicals. Air freshener, probably. 20 mins with the windows open fixed that. Bathroom was HUGE. Room was clean, fridge was... More 

Helpful?
Thank Disneynut35
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments about our hotel here in San Jose. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn San Jose Airport tops the list of hotels & suites for value, service & a central location. You'll experience superior hotel service, style and value-added features two miles from the San Jose, CA International Airport and area attractions. ... more   less 

Additional Information about Quality Inn

Address: 875 N 13th St, San Jose, CA 95112-1529 (Formerly The Comfort Inn San Jose International Airport)
Location: United States > California > San Jose
Price Range: $123 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Hotels.com, Expedia, Hotwire, Odigeo, Choice Hotels, Travelocity and Cheap Tickets so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn San Jose
San Jose Comfort Inn
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