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Hotel Valencia - Santana Row

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Hotel Valencia - Santana Row
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733 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Columbus, Ohio, United States
Reviewed 3 days ago NEWvia mobile

Santana Row is an intimate conglomerate of high end shops and restaurants (think Michigan Ave/Chicago but with less traffic) and smack dab in the middle of all this is Hotel Valencia! The location couldn't be more perfect if you want to shop in Santana Row or walk to the nearby mall. The hotel itself is very nice with friendly staff...

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Thank Laith K
Carmel, California
Reviewed 6 days ago NEW

Breakfast is included in the room rate. The hotel is starting to show some wear. Very trendy hotel with a very lively bar atmosphere at night. Plenty of parking. Great location in the middle of Santana Row Shopping Center. The hot tub that day was not hot enough. The hotel starts on the second floor of the building so you...

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Thank James G
Ojai, CA
Reviewed 6 days ago NEW

My wife and I spent a wonderful evening and night along the strolling district of Santana Row. The Hotel Valencia was our home base. It is a stylishly remodeled hotel with a nice, quiet room and a fine complementary breakfast. The Village bar nearby served a fine dinner and masterfully rendered margaritas. We will return.

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Thank ojaitraveler77
Santa Cruz, California
Reviewed 1 week ago via mobile

The assistant front office manager Brandon was great and matched a lower rate I had found online. It's quiet, elegant, wonderful bed and pillows. And the included "continental" breakfast is actually a full breakfast buffet with eggs. The Counter burgers and Pizza Antica are really good, within a block. It's a few blocks from the huge mall and two movie...

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Thank n b
Reviewed 3 weeks ago

Our room had a great view overlooking the plaza in Santana Row. The breakfast buffet was a little lacking, but there are so many great restaurants in Santana Row itself! The location is probably the best part of the hotel. You can never get bored with such amazing things to do right outside your door!

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Thank elizabeth b
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Elizabeth, Thank you for taking time to provide feedback on your recent stay. Cordially, Bonnie Best, General Manager

Canberra, Australian Capital Territory, Australia
Reviewed December 11, 2016

This hotel is really well located and the rooms are spacious and very well maintained. I loved the beautiful street lights and felt safe in the surrounds. I used the gym and the equipment was good. My only negative would be the breakfast. I tried the pastries and they were tired and not fresh. This is only minor but I...

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Thank Francine A
HVSR, Front Office Manager at Hotel Valencia - Santana Row, responded to this review

Dear Francine A, Thank you for taking the time to share your feedback to help us improve our services. We hope to welcome you back to our hotel very soon! Sincerely, Allan Cardema

holland
Reviewed December 6, 2016

Location of hotel: great. Price: quality: good for the area. Looks of hotel: nice. Room: large, great beds. Breakfast: minimal, and paying extra for a cappuccino. Soundproofing: not great, quite some noise from the street and from neighbour rooms

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Thank hedoniaHolland
HVSR, Front Office Manager at Hotel Valencia - Santana Row, responded to this review

Dear hedoniaHolland, Thank you for taking the time to share your experience at Hotel Valencia. We very much appreciate all feedback which is used to improve our service and product. Sincerely, Allan Cardema, Front Office Manager

Barcelona
Reviewed November 30, 2016

I used to live in Spain and I felt like I was right back there when we stayed in this hotel. It's reall got amazing views. We got an upgrade to a top level suite in which we had a cadacorner room balcony view of all Santana Row. We even ran into an ice hockey team as well. We had...

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Thank Lita R
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Lita R., Thank you for your wonderful comments! We are so glad you enjoyed your stay. Sincerely, Bonnie Best, General Manager

Floyds Knobs, Indiana
Reviewed November 30, 2016

We thoroughly enjoyed our stay at Hotel Valencia. The decor is maybe a little dated already with some signs of wear and tear, but I think it was just more noticeable with the darker colors and minimalistic style. The staff was downright excellent; friendly and efficient. We loved the courtyard and the location the most. We spent most of our...

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Thank KyAmy
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear KyAmy, Thank you for taking the time to share your feedback on your recent stay. We would love to have you back anytime. Sincerely, Bonnie Best, General Manager

Singapore
Reviewed November 9, 2016 via mobile

Since I come to San Jose for work frequently, I have tried quite a few different hotels in San Jose and Santa Clara. Hotel Valencia is probably one of the better hotels here. Room is large, clean and well designed. Hotel has a nice courtyard and acceptable restaurants. The hotel is also well located in Santana Row which is a...

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Thank Stektan
HVSR, Director of Sales at Hotel Valencia - Santana Row, responded to this review

Dear Stektan, Thank you for taking time to provide feedback on your recent stay! Sincerely, Bonnie Best, General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Hotel Valencia Santana Row is the only hotel located on Santana Row! Our boutique hotel in San Jose, CA is at the center of all the excitement, entertainment, shopping and dining on Santana Row and near the Silicon Valley and Cupertino. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or corporate group or convention. See and be seen at our hip and swanky Vbar or dine in the acclaimed Citrus Restaurant. Hotel Valencia Santana Row invites guest to experience luxury with our 215 rooms and suites and experience exceptional service and surroundings during your stay. ... more   less 

Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128-2049
Location: United States > California > San Jose
Price Range: $205 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel
Hotel Style:
#3 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Valencia - Santana Row staff and other travelers.
8 questions
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Tucker, Georgia
over a year ago
San Francisco, California
over a year ago
San Diego, California
over a year ago

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Questions? Get answers from Hotel Valencia - Santana Row staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They valet. Santana row is a head place to park.”
  • Suite balcony in livingroom, there are two balconys.
  • More views from suite
  • Hotel suite views of Santana Row
  • Bedroom balcony view
  • Santana Row early morning
  • Beautiful views!
 of 5 bubbles 913litar, Nov 30, 2016 | Read review
“No road noise because of location--our north facing room looked down to a small park area.”
 of 5 bubbles kc741, Oct 25, 2016 | Read review
“No noise to boder you, near to a very good mall and goods stores (like Best Buy, H&M, etc).”
 of 5 bubbles etec, Oct 11, 2016 | Read review
“everything you need is either at the hotel or within a block or so walking distance.”
 of 5 bubbles JimK410, Oct 6, 2016 | Read review
“Ask for a high floor and a quiet room with less exposure to the Santana Row nightlife noise.”
 of 5 bubbles jctokyo, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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