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    Hotel Valencia - Santana Row

    355 Santana Row, San Jose, CA 95128-2049
    (408) 550-7223
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    1/28/2018 1/29/2018
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    $349
    $349
    Traveler (217)
    Room & Suite (85)
    Storyboard
    Overview
    • Excellent48%
    • Very good32%
    • Average12%
    • Poor4%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (819)
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    1 - 5 of 768 reviews

    Reviewed 1 week ago via mobile

    Room is nice, comfortable, clean. Good facilities. Staff are friendly. Breakfast is good. Good location which has lots of shops around, walking distance to the mall. Only not convenient is parking lot is kind of far.

    Thank pldj m
    Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 1 week ago

    Dear pldj m., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Brent

    Hotel's Favorite
    Reviewed October 4, 2017

    This hotel is the one to say in if you are visiting San Jose. It is right on the main shopping and restaurant strip - Santana Row. So you are literally in the middle of all the action. Everything you might want is no more...More

    1  Thank SpaceTruckker
    Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded October 30, 2017

    Dear SpaceTruckker, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brent.

    Reviewed 2 weeks ago

    I was really excited to stay at Hotel Valencia based off of the prior reviews. I was ultimately left with my worst hotel experience in several years of travel and am fairly determined to point out and warn about the flaws of this aesthetically pleasing...More

    Thank vandy12
    Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 1 week ago

    Dear vandy12, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 2 weeks ago

    We stayed there over Xmas and this hotel is the best of San Jose. The rooms are big, well stocked and comfortable for a ridiculously fair price . Breakfast comes with the room and that alone is wonderful. They do a great job with the...More

    Thank Michael s
    Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 1 week ago

    Dear Michael s., Thank you so much for taking time to review your recent stay. So happy you enjoyed your time at Hotel Valencia! We hope to see you again soon. Sincerely, Brent

    Reviewed 2 weeks ago

    The hotel is a hidden gem. It is located right in the heart of Santana Row, filled with shops and outstanding restaurants and bars. My favorite part is the views from the roof top bar and pool area. Even though it is right in the...More

    Thank randyb386
    Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 1 week ago

    Dear randyb386, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brent

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $235 - $501 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in San Jose
    • #4 Romantic Hotel in San Jose
    • #8 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Booking.com, HotelPower, Hotwire, Orbitz, Cancelon, HotelsClick, getaroom.com and TripOnline SA so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Hotel Valencia Santana Row ,
    • Valencia Santana Row Hotel
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    Traveler (217)
    Room & Suite (85)
    Dining (14)
    Pool & Beach (10)
    Hotel & Grounds (111)
    Bathroom (24)
    Nearby
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    Ask a question
    Questions & Answers
    December 26, 2016|
    AnswerShow all 2 answers
    Response from elizabeth b | Reviewed this property |
    I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
    1
    Vote
    Happy08
    July 19, 2016|
    AnswerShow all 7 answers
    Response from Kenny V | Reviewed this property |
    Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
    1
    Vote
    Google Translation
    Kortnie83
    August 15, 2015|
    AnswerShow all 7 answers
    Response from HVSR | Property representative |
    We do not have a spa or salon in the hotel. However, on the 2nd floor of the hotel building is Burke Williams Day Spa which has an extensive array of spa services. There are multiple hair salons in Santana Row as well as a... More
    0
    Votes
    Room Tips
    "Balcony facing the mountains."
    Read review
    "Great rooftop views"
    Read review
    "Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
    Read review
    "The Tequilla bar further up the road serves the BEST tacos I have ever tasted!!"
    Read review
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