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Hotel Valencia - Santana Row

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Hotel Valencia - Santana Row
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708 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Puerto Vallarta, Mexico
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had to make three different reservation due to schedule changes, but all front desk staff just solved the "no room available" issues we face. Fantastic results and attitudes. Rooms were selected based on our needs i.e. Close to pool, roll away for our granddaughter, prompt room service even when not from the hotels kitchen and being in Santana Row... More 

Helpful?
Thank John S
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear John S, Thank you for choosing Hotel Valencia for your San Jose stay. We appreciate your kind feedback and hope you will have an opportunity to return soon! Sincerely, Bonnie Best, General Manager More 

Cork, Ireland
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed 5 weeks ago via mobile

Being European I rarely get that European feel away from home! However the heat in San Jose, the refreshing breeze and the fragrant flowers in terrace courtyard make this feel like Spain! The reception is plain and simple staffed by friendly people. The rooms are specious and even the courtyard view is excellent. The pool is nicely located to attract... More 

Helpful?
Thank Andy B
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Saint Louis, Missouri
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was very nice, staff was very friendly. Rooms were clean and spacious. Great location, easy ride from San Jose airport. Sanatana Row was very pleasant to walk around, with a lot of shopping and dining. The area is a bit pricey but really enjoyed it.

Helpful?
Thank Andyo5180
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for sharing your recent experience at Hotel Valencia and Santana Row. Sincerely, Bonnie Best, General Manager More 

Hong Kong, China
Level Contributor
134 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel facilities and rooms are clean, modern and very comfortable. But I expected better service and amenities given the price. The location is good but the Santana row area gets loud at night - enough to be annoying. The breakfast buffet is very good.

Helpful?
Thank jctokyo
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for taking the time to share your experience at Hotel Valencia. We very much appreciate all feedback which is used to improve our service and product. Sincerely, Bonnie Best, General Manager More 

Chula Vista, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a beautiful suite with a balcony that overlooked Santana Row. This hotel is luxurious throughout and the staff is most accomodating. We were celebrating our 45th anniversary and couldn't have chosen a better hotel. The complimentary breakfast was the best we've ever had. The pool and spa was a welcome respite after a busy day. We highly recommend... More 

Helpful?
1 Thank ekjlm
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for your lovely comments! Sincerely, Bonnie Best, General Manager More 

Colorado Springs, Colorado
Level Contributor
403 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located in the Santana Row district of San Jose. It is close to Santa Clara University which is why we chose it the rooms were comfortable and clean. The beds were comfortable. Santa Row is pretty busy on the weekends so there was some noise but the outer doors were pretty sound proof. There was a breakfast... More 

Helpful?
Thank Climb14ers
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Climb14ers, Thank you for taking the time to share your impressions of your stay at Hotel Valencia. We appreciate the feedback. Yes, our fitness center is not huge. However, if you are looking for a more expanded workout, discounted passes to the 34,000 square feet Bay Club next door may be purchased at the Reception Desk. Again, thank you... More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a few times for business, hotel itself is nice, clean, modern. The rooms are big with a really comfortable bed. Staff are always pleasant. The rooms could do with a deep clean. I have stayed in the same room 3 times, the first time I noticed a large dirty mark on the carpet, it was still... More 

Helpful?
Thank Shrek010
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Leamac, Thank you for taking the time to share feedback on your stay(s) at Hotel Valencia. All feedback is very much appreciated and shared with staff to seek to continually improving our service. Sincerely, Bonnie Best, General Manager More 

Mumbai (Bombay), India
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The only hotel at the pretty Santana Row, goes well with the street. It has a warm, pretty decor in a boutique way. The rooms are nice, too... Just that I would have preferred restrooms with a separate shower cubicle, rather than one with the shower above the bathtub. I love that they have extended breakfast hours on weekends. They... More 

Helpful?
Thank vivekbl
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for taking the time to provide feedback on your stay at Hotel Valencia. All feedback is very much appreciated. Sincerely, Bonnie Best, General Manager More 

Level Contributor
100 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel! Modern but not overly so. Comfortable beds, clean rooms that are very spacious. Quiet in a surprising way as it is located in a bed of restaurants, bars and shopping! Hotel staff was nice and kind from the minute I got out of the Uber, to check in and check out. Our rate also included... More 

Helpful?
Thank Bernadette F
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for your nice feedback. Sincerely, Bonnie Best, General Manager More 

Half Moon Bay, California, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at Valencia over Labor Day weekend with my daughters. We were pleasantly surprised with this hotel: basic king bed room was very spacious ( I could easily do yoga flow if wanted) and tastefully furnished; complimentary breakfast exceeded expectations ( from wide a variety of food to welcoming ambiance and cloth napkins), pool area was great for catching some... More 

Helpful?
Thank Elina F
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Thank you for your lovely comments! Sincerely, Bonnie Best, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Valencia Santana Row is the only hotel located on Santana Row! Our boutique hotel in San Jose, CA is at the center of all the excitement, entertainment, shopping and dining on Santana Row and near the Silicon Valley and Cupertino. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or corporate group or convention. See and be seen at our hip and swanky Vbar or dine in the acclaimed Citrus Restaurant. Hotel Valencia Santana Row invites guest to experience luxury with our 215 rooms and suites and experience exceptional service and surroundings during your stay. ... more   less 

Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128-2049
Location: United States > California > San Jose
Price Range: $239 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel
Hotel Style:
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
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