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Hotel Rose Garden

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Hotel Rose Garden
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266 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Reviewed September 13, 2016 via mobile

Booked a room for Monday Night football 9-12-16, on arrival the Clerk named JAY notified us our card had been declined and we would be required to pay $220.00 for the night and not the 120.00 Expedia had booked for us. Expedia called him in front of us and jay stated "sorry no rooms are available nothing I can do"...

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Helpful?
Thank Ulysses R
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Dear guest, thank you for your review and sharing your concerns here. I'm shocked to hear about this. This never happens at our hotel. It appears that we tried to authorize the card but it was declined, but somehow it did go through after we cancelled the reservations. Our rates tend to fluctuate based on room availability, so because of...

Palmdale, California
Reviewed August 31, 2016

I was very concerned given the mixed reviews about this hotel, but I was in for a pleasant surprise. The room was very spacious, accommodating, and conveniently located near (but not too close to) the heart of San Jose. The front desk staff was courteous and helpful with the reservations, arrivals, and departure. I would certainly recommend this hotel for...

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Helpful?
Thank Rogelio72
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Dear guest, we're really delighted that you enjoyed your stay with us. We aim to provide all of our guests with a clean, comfortable room with great amenities and friendly service, and we're really happy that's what you received. We hope that you will have an opportunity to visit us again - we'd love to welcome you back. Thanks again...

Victorville, CA
Reviewed August 24, 2016

I was nervous checking in because of the many negative reviews online but was pleasantly surprised with the amenities, cleanliness and comfort of the room. The room was large, almost like a suite and I was surprised that it included a microwave an d mini fridge. The staff was pleasant and helpful and the morning breakfast was very satisfying--waffles, hot...

Review collected in partnership with this hotel
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Helpful?
Thank billykey
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

We're really delighted that you enjoyed your stay with us. We aim to provide all of our guests with a clean, comfortable room with great amenities and friendly service, and we're really happy that's what you received. We hope that you will have an opportunity to visit us again - we'd love to welcome you back. Warm regards, Hotel Management

Modesto, California
Reviewed August 13, 2016

It was very nice walls where thin could hear people in ajointing rooms but not bad beds where nice room clean Pool nice good breakfast and the surrounding area seemed to be very quite no major issues I'd go back for sure David K from Modesto

Review collected in partnership with this hotel
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Helpful?
Thank Kirklanddavid64
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Dear David, we are sorry about the noise you had experienced during your stay with us - if you come back to stay with us, please ask for a quieter room, and we will able to facilitate you. We would love to welcome you back, and we are confident that we can ensure that you have a better night's sleep.

Zurich, Switzerland
Reviewed August 2, 2016

very friendly reception - rooms with space and air - it's got everything I needed to feel comfortable. I would book this Hotel again on my next trip to San José. I spent four nights. Sleeped very good - the Hotel has a nice Swimming pool and Relaxing patio

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Helpful?
Thank Karin_Fein
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

We are really pleased that you had such a good stay with us. We are known for the friendliness of our staff, so we're happy that they made such a good impression on you too. We hope that you'll be back to stay with us soon. Thank you so much for your review!

Fresno, California
Reviewed July 31, 2016

Was a very relaxin. Front desk guys were very friendly. And the rooms were very clean and quiet. It was a last minute reservation and had no problems. We will definitely be back. Love the pool and the Roses!!! 🌹

Review collected in partnership with this hotel
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Helpful?
Thank ColeenaM
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Coleena, thank you for your review. We are delighted that you enjoyed your stay with us so much, and that our front desk staff assisted you so well. We would love to welcome you back again soon. Thanks again!

San Jose CA
Reviewed July 6, 2016 via mobile

Key was the clerk who checked me in. He was very welcoming. The room had 2 beds, a desk, a microwave and a small refrigerator. Key gave me a card with wi-fi password. Everything was very clean and well taken care of. I will definitely be back.

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Helpful?
Thank RobSanJoseCA
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

We're pleased to hear that everything was to your liking! It's also great to hear that you'll be staying with us again for future travels, and we'll be sure to pass your compliments to our staff. Thank you so much for your review!

Reviewed July 6, 2016

Lovely, large rooms (I had what was designated a "studio") with microwave, coffee maker and mini-fridge. My son and daughter-in-law stayed in a suite that had a full kitchen, two queen beds and a large living area. It's an older property but the management is making improvements. Very nice pool area, and complimentary Continental breakfast, plus coffee available. But the...

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Helpful?
Thank Donna L
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Hi Donna, professional customer service and comfortable rooms with great amenities are always what we strive for and I'm so pleased to hear that we achieved our goal your visit. Thanks for your stellar review, and we can't wait for your next stop in!

Toronto
Reviewed June 28, 2016

Zero value for money! the price level for that week was unrealistic and do not meet with the quality or the level of this hotel...it's just too expensive!

Review collected in partnership with Super 8
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Helpful?
Thank Zack S
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Dear Zack, thank you for your review and sharing your concerns here. Due to local events or conferences, high demand for rooms is reflected in the price. However, we do keep our rates competitive for the area and always aim to provide our guests with a clean, comfortable place to stay. We hope you will give us another try. Thank...

Antioch
Reviewed June 21, 2016

It's an older property but they are making improvements on it. We were in a very quiet area and were actually away during the business hours of the restaurant, so we had no problem with noise, The bed was a little uncomfortable, but that could have been me. Internet was a bit slow.

Review collected in partnership with Super 8
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Helpful?
Thank Ted S
Jeff M, Guest Relations Manager at Hotel Rose Garden, responded to this review

Thank you Ted for staying with us and for your review. We're glad we could provide you with comfortable accommodations and amenities that helped you rest up for your trip. Thanks for letting us know about the internet, we will follow up with out WiFi team on this. We hope to see you again soon!

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Amenities

Highlights
  • Breakfast included
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel Rose Garden is San Jose's newest independent hotel. We have recently converted from Super 8 San Jose and are embarking on a project to develop one of San Jose's premier boutique style motels. The Hotel Rose Garden is located just 1 mile from San Jose's Mineta International Airport. Located on The Alameda off of Interstate I-880, The Hotel Rose Garden is located in The Heart of Silicon Valley offering a perfect place to stay for visitors to San Jose or business travelers looking for a corporate housing in Silicon Valley and The South Bay. With hundreds of rose bushes throughout the hotel, The Hotel Rose Garden invites you to our beautiful San Jose accommodations. ... more   less 

Additional Information about Hotel Rose Garden

Address: 1860 The Alameda, San Jose, CA 95126-1781 (Formerly Super 8 San Jose Airport/Convention Ctr. Area)
Location: United States > California > San Jose
Price Range: $113 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Rose Garden 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Super 8 Motel - San Jose Airport/Santa Clara Area Hotel San Jose
Super 8 San Jose
Super Eight San Jose
San Jose Super Eight
San Jose Super 8
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Questions & Answers

Questions? Get answers from Hotel Rose Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King size beds are in large rooms!”
 of 5 bubbles PatG30, Oct 6, 2016 | Read review
“Upstairs is probably a quieter floor.”
 of 5 bubbles LivinGreat808, Sep 23, 2016 | Read review
“This is NOT a Super 8 motel. Do not be misled by the link provided by Trip Advisor.”
 of 5 bubbles Rogelio72, Aug 31, 2016 | Read review
“second Floor is quieter”
 of 5 bubbles Karin_Fein, Aug 2, 2016 | Read review
“Room 124 is a large suite more like a small apartment - it is also a smoking room, if that is important to you.”
 of 5 bubbles Q9752LZdonnal, Jul 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question