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Aloft San Jose Cupertino

#26 of 74 Hotels in San Jose
GreenLeadersBronze level
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372 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Bakersfield, California
Level Contributor
135 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 27, 2016

We stayed in a double queen room on the 2nd floor. The room was crisp, clean, and modernized. Flooring was wood flooring and not carpet. Service was very good and attentive. Numerous other dining options in and around the property. Hotel is relatively quiet, but for the occasional passing guest.

Helpful?
Thank Lynn M
Portland, Oregon
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 22, 2016

We really loved this hotel when it was owned by a smaller, boutique chain. Now that it has been taken over by the Sheraton group, it is still good, but lacks panache. When we checked in, we were greeted by a clerk who exerted a bit too much pressure to sign up for a frequent traveler card from the chain,... More 

Helpful?
1 Thank Ric G
Patras, Greece
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 9, 2016

Limited to no options in breakfast. Also their frontdesk/accounting office sucks. They charged my CC double the time, then refunded the wrong amount of money. Took me more than 1 month to sort things out

Helpful?
Thank Dimitris D
LaRhonda S, Starwood hotels at Aloft San Jose Cupertino, responded to this review

Dear Dimitris D, We are very sorry to hear that you were disappointed with your stay. Providing excellent customer service is very important to us, and we sincerely apologize for not delivering this standard. Receiving this type of information is helpful for us to correct these kinds of issues with our greater team and we appreciate you taking the time... More 

San francisco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 27, 2016

This property has come miles from what it was before. There are however a few shortcomings that could not be overlooked. -The aircon sounds like a lawn mower and is not very effective, Turn it down to 65 and the room is around 75 and it will be LOUD. -A lot of the edges are worn out and need some... More 

Helpful?
2 Thank Silvio C
Thornton le Moor, United Kingdom
Level Contributor
319 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed February 24, 2016

Ok so this is the centre of the internet universe and you expect to pay for a hotel room but $320 a night? Staff were friendly and reasonably helpful, they couldn't arrange transportation to the airport for some reason so wasn't perfect. Room was good size with a comfortable bed and monster tv. Noise intrusion came from rooms above and... More 

Helpful?
Thank Mikesalter
Lamia S, Starwood Hotels & Resorts at Aloft San Jose Cupertino, responded to this review

We appreciate you taking the time to share your opinion with us. We are disheartened to hear that although you enjoyed working with our staff and our spacious guest room, you were still disappointed in your overall stay. Please know that providing our guests with comfortable, relaxing accommodations is our priority and we apologize for falling short on this expectation.... More 

seattle
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 20, 2016

What a pleasant surprise that this Four Points was so different from the one I had just visited near Berkeley. This one is modern, has large clean rooms, is very quiet except for the family next door who thought they were still in China and were the only guests in the hotel, and easy location off the freeway. The hotel... More 

Helpful?
Thank mambokings
Lamia S, Starwood Hotels & Resorts at Aloft San Jose Cupertino, responded to this review

We are happy you were pleasantly surprised with your stay, thank you for taking the time to provide our hotel with such a great review. We're glad you enjoyed our spacious guest rooms and easy-to-find location. Take care. More 

Bakersfield, California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 27, 2016 via mobile

I was there for two nights in business. It's close to Apple headquarters and most other tech companies. Right off the freeway with great access. Checkin was great and very customer friendly. Seemed like all renovations were completed and no noise or inconvenience. The room I was in was large and very clean. But hardwood floors, all while, and stark... More 

Helpful?
Thank sailjm
midsouth USA
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 25, 2016

My stay at Four Points by Sheraton in Cupertino was not a bad or negative experience but I had some ambiguous reactions. Charles, the manager was consistently absolutely wonderful, solicitous and helpful to me. Saed at the front desk was extremely customer-oriented. The room was large, immaculate & chic. The bathroom was new, large & sleek. (Both reminding me of... More 

Helpful?
Thank SunlovermidsouthUSA
Milan, Italy
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 19, 2016

Stayed at the 4Points in January. Indeed the hotel is under renovation but there was no noise and very little dust. Aside from the elevator being covered with some cardboard, I found no major issues. Overall the room was very clean and comfortable. I stayed a week - the reception staff (especially in the morning) was very friendly and nice.... More 

Helpful?
Thank Beatrice S
Sao Paulo, SP
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 3, 2016

We stayed in the hotel for 5 nights. As soon as we arrived we advised the front desk NOT to charge our credit card and we would pay cash on check out. For our surprise, our credit card was charged and we also paid cash on check out. We asked that because there is additional tax when we use credit... More 

Helpful?
1 Thank edisonsy
Lamia S, Starwood Hotels & Resorts at Aloft San Jose Cupertino, responded to this review

We appreciate you taking the time to provide our hotel with a review of your recent experience. Please feel free to reach out to us directly to ensure that the charges have been corrected - we sincerely apologize for any inconveniences this may have caused. Thank you for sharing your experience with us - best wishes! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Energy flows and personalities mingle in a setting that combines urban-influenced design, accessible technology, and a social scene that’s always abuzz. Get in the know at our in-touch terminals—easy breezy Internet access to help you find local information and access your email. It’s all at your fingertips and easy to print. Make your way to our business center when you need to work or just chat with colleagues. Plus, you can always stay connected with hotel-wide wired and wireless High Speed Internet Access! Sprint, stretch, lift, sweat—day or night. Recharge on your own timetable at re:charge(SM), our 24/7 gym. Midnight marathoners and energetic early risers will find all the tools for their favorite fitness fix. Jump in and revive! Our splash outdoor pool is just the thing for a quick dip or relaxing respite. Open from morning to night, it’s the perfect aqua escape for any time of day. ... more   less 

Additional Information about Aloft San Jose Cupertino

Address: 4241 Moorpark Ave, San Jose, CA 95129-2029 (Formerly Four Points by Sheraton Cupertino)
Location: United States > California > San Jose
Price Range: $136 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft San Jose Cupertino 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Moorpark Hotel San Jose
Moorpark San Jose
Hotel Style:
#7 Green Hotel in San Jose
#11 Romantic Hotel in San Jose
#17 Business Hotel in San Jose
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