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I was excited to stay at the hotel because of the location and the reviews however my excitement quickly dissipated after arriving. The room was very small but nicely decorated but don't expect a wow effect. The bathroom was a big let down, old tiles...More
Response from TeamMarriott, Manager at San Jose MarriottResponded November 20, 2017
Thank you for reviewing your recent stay with us. We appreciate your loyalty as a Platinum member. We apologize for the disappointing experience you encountered with our valet service, breakfast offerings and overall stay. Rest assured that we are looking at our procedures...More
Arrival and check-in went smoothly; dropped off the car with the valet and picked up our room keys. Slightly dated hotel, but nice big room.
When I called room service to order some food, I was immediately informed that there was about an hour's wait....More
Response from TeamMarriott, Manager at San Jose MarriottResponded November 21, 2017
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to...More
I stayed for almost a week in this hotel in the summer. It's a standard Marriott, but with the location just beside the convention center, the rate was not standard at all. Not sure whether the hotel was over booked during the last trip, I...More
Response from TeamMarriott, Director of Operations at San Jose MarriottResponded November 19, 2017
Thank you for your review. We appreciate your loyalty as a Marriott rewards member. We strive to always live up to the Marriott brand standards, and we're sorry your experience here was disappointing. We have shared your feedback with our staff to ensure...More
Any hotel that has 24 floors needs more than four elevators to function. Nobody wants to wait 10 minutes for the elevator. Though I loved the location of the San Jose Marriott I didn’t love many of the hotel add on’s. My least favorite would...More
Thank Abbi W
Response from TeamMarriott, Manager at San Jose MarriottResponded November 13, 2017
Thank you for your recent visit to our hotel and for your review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for...More
As with most Marriott properties, the associates here are top notch. I have a limited (not that high) guest reward status with Marriott but was given a high floor with a great view when I asked at check-in.
There was some really cool art work...More
Response from TeamMarriott, Manager at San Jose MarriottResponded November 4, 2017
Many thanks for taking time to post your review. We're delighted you found our staff and service to be top notch and enjoyed the beautiful art work in your room. We apologize for the limited dining options. We have shared your feedback with...More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$187 - $608 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Luxury Hotel in San Jose
#4 Green Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
Non-Smoking Rooms ,
Number of rooms
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Response from Michael S | Reviewed this property |
No shuttle service and the airport is I would say about 20 miles or less. But really depends on when you travel to or from the airport. Rush hour can be a real mess. Check traffic report and give yourself enough time.