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Room & Suite (75)
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Jose Marriott
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 85 hotels in San Jose
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Experience San Jose, California from San Jose Marriott, a high-tech hotel in downtown San Jose. Our redesigned accommodations offerspremium amenities and guest rooms with views of the city. We sit in a great location near the San Jose McEnery Convention Center.
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Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Valet parking
Paid public parking on-site
Wifi
Paid wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
301 South Market Street, San Jose, CA 95113
Getting there
San Jose DiridonCaltrain16 min
Rental CarsSee rental cars from $28/day
1,112Reviews19Q+A100Room tips
Reviews
Traveler rating
- 432
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- 159
- 64
- 49
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Popular mentions
No acknowledgement (not a word) of Marriott Bonvoy status at all so obviously no benefits. More focused on making is read a poster board and taking a verbal COVID exam. My phone # and email are on the reservation so WHY make me give all that information again? Room looked/felt like a Motel 6. Very outdated. The lobby seems to be nice and renovated so it doesn’t match the rooms at all. They seem to be taking precautions (at least in the lobby) due to COVID. But the room had no hair dryer so I had to call and request one. The phone in the room was very dusty. It seems like if the rooms were being cleaned and sanitized well they would wipe down the phone since that’s something that guests would be touching. The location of the hotel seemed good.
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Found Room 1701 where I was booked at, dirty upon arrival and the hotel was empty! Used & dirty soap holder in the bathroom with soap residue on it.... discolored stained towels hanging for our enjoyment.... dust everywhere. Front desk: no other rooms available yet 5 cars in the parking structure, 4 for employees. My 12 year old daughter "tricked" by complicated "free wifi" app and was charged $18.95 a night for 2 nights + taxes and other fees. Tried to dispute and lost! Ice machines not working with note to go downstairs, front desk said ice available at the restaurant but that is only open 5:00-10:00pm. No ice during the day. Worse experience for business trip. Motel 6 has better accommodations! We checked out early from our 2 day business trip just to feel safe!
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Date of stay: July 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Hotel is over-priced and poorly maintained
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Helpful
Even during COVID-19 this place is 3 times more expensive than anywhere else. I'm high up on the Marriott chain and I'm supposed to get free upgrades but I definitely didn't get one here. I used my points because this place is so expensive and when I checked in, I was extremely disappointed. The staff are nice, but the room is just an average, maybe 2 steps above a motel 6 room. I have no idea why they are so expensive because it's your basic hotel room. I wish I would've known what a waste of money it would be. Also, the ice and vending machines don't work... you have to go down to the desk to get ice, apparently. I will never stay here again, not even if they dropped their rates 70%. No wonder this hotel is basically empty.
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Date of stay: June 2020Trip type: Traveled on business
Value
Rooms
Service
Helpful
Responded Jun 4, 2020
Dear Jamie N, On behalf of our entire team, we apologize for not living up to proper standards during your recent visit. Thank you for sharing your observations so we may improve going forward. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. John Southwell General Manager
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This property is located in a good area of San Jose with the airport, stores and restaurants all nearby. Additionally, the local tram network has a stop directly outside of the hotel connecting you to mainline rail services beyond San Jose e.g. San Francisco. The hotel has a welcoming demeanour and the parking valets and luggage porters are always friendly and helpful. The refreshed lobby is well maintained and the front desk staff have always been polite, professional and personable. I have had a variety of rooms here before with the odd quirky layout, however they have always been of a good size. The rooms have all of the amenities that one would expect and they are kept well maintained by the house keeping staff. I have used the gym a number of times and I have always found it to be small but functional. Even when it’s busy, there’s always been equipment available for use. Other facilities at the hotel e.g. the pool, are of a good standard. Overall should you be needing to stay in San Jose then this hotel, from my experience, is a good option for you to consider. …
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Date of stay: January 2020Trip type: Traveled on business
Helpful
Responded Feb 28, 2020
Dear MattLi6, Thank you for staying at the San Jose Marriott. We are thrilled you appreciated not only our excellent location and courteous service but also our well-maintained accommodations. It is also nice to know you loved our thoughtful amenities. We are grateful for your detailed feedback and hope to see you again soon. John Southwell General Manager
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My daughter and I came for a volleyball tournament. When we pulled up to check in yesterday, we were one of many families coming in at the same time. Cars were lined up just trying to get in. As chaotic of a scene it was, the staff was on it. We got our car tagged for valet quit quickly. The check in was pretty painless. The one mark they missed was they should have had someone at the online check in kiosk. Our digital key did not work and this would have been helpful. Other than this small issue, the.staff did an excellent job with the craziness.
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Date of stay: February 2020Trip type: Traveled with family
Helpful
Responded Feb 17, 2020
Dear NikMillarCA, It was a pleasure welcoming you and your daughter at the San Jose Marriott. We are delighted you had a pleasant stay and that you appreciated how well our associates did in taking care of our patrons. We value your feedback and hope to see you again soon. John Southwell General Manager
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PRICE RANGE
$123 - $505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san jose marriott hotel san jose, marriott san jose
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
506
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Claim Your Listing Frequently Asked Questions about San Jose Marriott
Which popular attractions are close to San Jose Marriott?
Nearby attractions include Cathedral Basilica of St. Joseph (0.3 miles), The Tech Interactive (0.1 miles), and San Jose Center for the Performing Arts (0.2 miles).
What are some of the property amenities at San Jose Marriott?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at San Jose Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at San Jose Marriott?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to San Jose Marriott?
Conveniently located restaurants include The Grill on the Alley, Original Joe's San Jose, and Il Fornaio.
Are there opportunities to exercise at San Jose Marriott?
Yes, guests have access to a pool and a fitness center during their stay.
Is San Jose Marriott located near the city center?
Yes, it is 0.2 miles away from the center of San Jose.
Are any cleaning services offered at San Jose Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at San Jose Marriott?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does San Jose Marriott offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to San Jose Marriott?
Many travelers enjoy visiting Winchester Mystery House (3.6 miles), History Park (1.8 miles), and Peralta Adobe and Fallon House Historic Site (0.6 miles).