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San Jose Marriott

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San Jose Marriott
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903 Reviews from our TripAdvisor Community

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Showing 873: English reviews
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Reviewed yesterday NEW

Stayed her for a night and the staff was so friendly. From valet to front desk and bell staff. There are so many restaurants in this area. Nice area to walk around and just enjoy. Next time I will stay longer. Thank you for a great stay!

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Helpful?
Thank Janet Y
Los Gatos, California
Reviewed 3 days ago NEW

Close to the light rail line. Gets 4 stars instead of 5 because it doesn't offer free shuttle service to the Mineta Airport. A bus to the airport costs about $3, which is cheap; and a taxi about $15. This hotel is a natural choice for a convention goer, though, as it is part of the Convention Center complex of...

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Helpful?
Thank VWriter
Mark S, Manager at San Jose Marriott, responded to this review

Thank you for your great review. While we are pleased to hear that you enjoyed the cuisine at Arcadia, we are sorry to hear that you were disappointed in the lack of shuttle service to the airport. We value your feedback and will pass it on to the team. We are pleased to hear that you found our staff to...

Reviewed 3 days ago NEW

San Jose Marriott is very central and is walking distance to most attractions - in case you're a European traveler who likes to walk a couple of blocks than drive, it makes absolute sense to take this hotel as your "base" and walk around the city. There's a Starbucks at the reception so if you would prefer to take a...

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Helpful?
Thank Selecra
Mark S, Manager at San Jose Marriott, responded to this review

Thank you for your excellent review. We are pleased to hear that you found our hotel to be conveniently located. It's wonderful that you found our staff to be friendly and enjoyed the on-site Starbucks. Your feedback regarding the lobby crowds is very much appreciated. We hope to have the opportunity to host you in the future for another five-star...

USA
Reviewed 1 week ago

Good location for downtown activities and convention center. Convention center next door. Nice bar in the Marriott. Typical Marriott with typical amenities. Comfortable beds, Valet Parking, Bell Hop, etc.

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Helpful?
Thank cliffart
Mark S, Manager at San Jose Marriott, responded to this review

Thanks for your incredible review. We are pleased to hear that you enjoyed our hotels' location, as well as the comfortable guest beds and excellent bar. We hope to host you for another five-star stay in the future.

Scottsdale, Arizona
Reviewed 1 week ago

While this is generally a convention hotel it is so well located in the heart of San Jose, California that it is a good one for all travelers. It is a very modern facility next to the convention center. The main benefit of being next to the convention center is you can park there and save on the charges and...

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Helpful?
Thank AlanA0531
Mark S, Manager at San Jose Marriott, responded to this review

Thank you so much for your great review. We are pleased to hear that you enjoyed our hotels' convenient location, excellent dining options and modern guest rooms. We love to hear that our staff was responsive and helpful. We look forward to hosting you again soon!

Reviewed 1 week ago

Staff was fabulous, courteous and professional. Room was nice and clean, I just wished I would've stayed longer. This hotel was a few minutes walk from where I was going and that was a plus. We were on the 19th floor with a beautiful view. Coffee was good and bathroom was really clean.

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Helpful?
Thank ianeta_soloi
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your excellent experience with us! Nothing thrills us more than knowing that our team provided you with exceptional, accommodating service and that you loved our prime location in the city. Should your travels bring you back to San Jose, it would be our absolute pleasure to welcome you again.

California
Reviewed 2 weeks ago

Got a good group rate for a conference at the nearby Fairmont. Otherwise, probably wouldn't book here. Room was clean, service was fine. $21 a day for valet parking was average for the area. But the in room TV did not broadcast the GS Warriors basketball game! Luckily Tanq, the hotel bar did have the game on and we did...

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Helpful?
Thank Lee-and-Baby
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share both your positive and constructive feedback with us. We're so glad you found our guest rooms clean and that you were able to catch some of the game at the bar. We're sorry to hear that our service didn't wow you and that you experienced some noise from the elevator. We hope...

Austin, Texas
Reviewed 2 weeks ago

I spent two nights at this property this week and honestly it is a beautiful property with a very friendly and helpful staff. There are three reasons for a two review here. First, there are very limited options for a decent meal on Sunday nights since restaurant is closed then. You can get room servive but that is limited to...

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Helpful?
Thank Gary T
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your valued feedback with us, Gary. While we are thrilled that you enjoyed our beautiful decor & friendly team, we are disappointed to hear that our room service did not meet expectations. We are also sorry to hear that you experienced noise disruption during your time here. We will absolutely address your...

Leesburg, Virginia
Reviewed 2 weeks ago

I have stayed at the San Jose Marriott on many occasions and found it an exceptional property. The staff is VERY well trained. I am greeted enthusiastically, often immediately as I enter the front door. The front desk folks ALWAYS smile, make friendly banter, thank me for my loyalty and ask if need anything. The rooms are clean and with...

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Helpful?
Thank Mohamed E
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your wonderful words with us, Mohamed. Nothing thrills us more than knowing that we have had the pleasure of welcoming you to San Jose several times and that you enjoyed all your stays. We are delighted to know that our team's service was truly exceptional and that you found some time to...

Boston, Massachusetts
Reviewed 4 weeks ago

I was here for 4 nights on a business trip. The hotel seems new and fresh, beds great, rooms well insulated against sound. I had a room on the 19th floor and the views were great. Also it's convenient to a lot of things, next to the convention center but also easy to get to from the San Jose Caltrain...

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Helpful?
Thank NDCGlobetrotter
Mark S, Manager at San Jose Marriott, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your guest room, friendly staff, and our hotels' convenient location. We are very sorry to hear that you experienced a blackout during your stay due to the storm. Your feedback regarding​ the breakfast buffet is greatly appreciated. We hope to have the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about San Jose Marriott

Address: 301 South Market Street, San Jose, CA 95113
Location: United States > California > San Jose
Price Range: $204 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#3 Green Hotel in San Jose
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from San Jose Marriott staff and other travelers.
11 questions
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Roseville, California
14 days ago
Issaquah, Washington
over a year ago

See all questions (11)

Questions? Get answers from San Jose Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner rooms are especially pleasant”
 of 5 bubbles AlanA0531, 1 week ago | Read review
“Stay away from the elevator!”
 of 5 bubbles Lee-and-Baby, 2 weeks ago | Read review
“Ask for a high floor”
 of 5 bubbles garyt200, 2 weeks ago | Read review
“No room is a good room when there is no electricity at night”
 of 5 bubbles NYGuest1, 4 weeks ago | Read review
“Great top floor lounge overlooking the city with yummy breakfast and delicious snacks”
 of 5 bubbles joelcL8964ZN, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question