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301 South Market Street, San Jose, CA 95113
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (326)
Room & Suite (102)
Dining (16)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 02/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Jose Marriott
Updated 02/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 85 hotels in San Jose
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Designed for today's discerning traveler, San Jose Marriott is a stylish hotel retreat in a dynamic downtown location. Find your respite in newly renovated hotel accommodations with expansive layouts, plush bedding, ergonomic workstations and views of the San Jose skyline and mountains. Savor distinctive cuisine at our upscale restaurant and innovative cocktails at our chic bar and lounge. Walk to events and trade shows at the San Jose Convention Center, directly connected to our hotel. Explore diverse attractions, including SAP Center, Levi's Stadium and San Jose State University. Find your inspiration in more than 21,000-square-feet of cutting-edge meeting and event space for conferences, weddings and social affairs. Cap a full day of business or sightseeing with a refreshing swim in our hotel's rooftop pool or exhilarating workout in our fitness center. A stylish, high-tech hotel, San Jose Marriott is the perfect home base for your stay in downtown San Jose, CA.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
Hotel links
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1118Reviews19Q+A100Room tips
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Popular mentions
Trista A wrote a review Jul 2021
Sonoma County, California91 contributions87 helpful votes
We booked the SJ Marriott purely based on location, price and reviews. While the hotel itself is your average Marriott and they are doing the best under the COVID circumstances - their overall guest experience and lack of signage/communication is terrible. We arrived at the hotel around 3:30pm - I knew from past experience at the Convention Center that there was dedicated Marriott guest parking in the Convention Center garage. We approached the designate area and aside from a sign noting Marriott Valet and an access gate there was no way to access the area. Now trying to save ourselves an extra step I figured park, check-in, tell them I am self parking and done. Nope - first I called the hotel to ask about the parking situation - after an unusually long number of prompts and rings I get a hotel staff member who is not understanding my question (and this was not due to a language barrier). I ask how we are to access the guest parking in the self park area and I am told it's full. Ummmm excuse me I am parked right outside the self park area and I see dozens of empty spaces. So I say where am I supposed to park - she says anywhere in the convention center parking garage that is open. Ummmm again I am trying to save myself from walking miles with luggage. I then decide to head back up to the main entrance where I find a doorman and a security guard. There is still no obvious signage about checking-in or parking. All I know is from the website the valet service is not open at this time. I ask the security guard what we do to access parking and he says oh here park right there (mind you illegally and likely blocking myself in with other guests) and check-in. So I do this - and leave my husband with the keys. I check-in and express my frustration to the front desk at the lack of signage and direction on how guest parking works. The women essentially shrugs me off. Finally explains to me that I need a key card and there is a charge of $23/night plus a $50 key card deposit for self parking. FINE - but again if you had shared this via some signage or your website it would save EVERYONE - staff, guests, security a lot of frustration. When we returned to the parking garage we found at least 2-3 more cars attempting exactly what we did - to access the self park area. There's no intercom and no signage. A simple sign - please check-in at main entrance, or something in the email that is sent prior to arrival would go a long way! Further more better signage in the parking garage elevator and just outside the elevator directing you to the Marriott area would help. SIGNAGE, SIGNAGE, SIGNAGE...really not hard and well worth the money. After calming down I tried to chalk this all up to the fact they are a convention hotel where the average guest does not park/drive - but these are not average times so I recommend management walk the guest's path and think about it as a guest would - assume nothing and over communicate.
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Date of stay: July 2021
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Service
Room Tip: If self driving/parking - check in at street level first, request parking/key card and then park.
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Sandra M wrote a review Jun 2021
2 contributions
Stayed here for 5 nights while visiting the grand kids. The hotel staff was helpful and friendly. The room was comfortable and clean. We used the pool and gym and everything was kept sanitized (thank you Covid). Unfortunately, a lot of the downtown area has been negatively impacted by Covid and the homelessness and closed restaurants and businesses kept us in the hotel. Having a Starbucks in the lobby along with a decent restaurant for a quick bite (nothing fancy) was a plus. I did have Uber-eats twice because it was late and everything was closed. Super busy lobby with flight crews coming and going. Great view of the foothills from our 11th floor room. Would definitely stay here again.
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Date of stay: June 2021
Cleanliness
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Wanis05 wrote a review Jun 2021
Walla Walla, Washington23 contributions16 helpful votes
I have been a Marriott Gold member for years. Upon checking into the Marriott room I immediately noticed all the dust in the room and the divider in between the bed and sitting area had dust and something “brown” that looked awful. I called down to get extra towels and a rollaway, and asked to have housekeeping clean the room and the MOD - Stephanie - was so RUDE! And dismissive and just put me down and cut me off. Completely UNACCEPTABLE! SHE NEEDS TO GO BACK TO MARRIOTT School ! After being told we could NOT HAVE EXTRA TOWELS or a roll away, and that no one was going to come clean the room - we immediately checked out! Such a disappointment and totally grossed out. With COVID in the rear mirror you’d think cleanliness and kindness would be a priority. Clearly I was wrong. DON’T STAY HERE! Gross👎🏻👎🏻👎🏻
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Date of stay: June 2021Trip type: Traveled with family
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Joe G. Bear wrote a review Jan 2021
Redondo Beach, California2029 contributions325 helpful votes
+1
Sadly, Due to the Coronavirus Pandemic (2020-2021) affecting ALL Travel and especially Conventions, hotels like San Jose Marriott are hurting so badly. In July, Further Confusion opted to replace it’s ‘in-person’ convention (held next door at San Jose Convention Center) for an online ‘virtual’ convention for the safety of its attendees. While it was nice to have this event, it was devastating because the hotel would lose revenue and occupancy. I wanted to support the hotel this past weekend of ‘virtual’ FC to come up north and help the hotel and local restaurants that cater to the Furries annually. I could also fursuit in a safe manner, outside while following social distancing guidelines. I drove up to the hotel on Friday, January 15th, 2021 and security allowed me in. Signs were everywhere, and clear partitions were at the front desk area. My good friend ‘Zandy’ checked me in again (She checked me in the previous two years of FC in 2019 and 2020!) She could’ve provided my room 623 from last year, but I didn’t have five furries to share the room with!! So, Zandy upgraded me to a corner suite Room 1200, with a King Bed and breathtaking views of downtown San Jose. She really missed our physical presence this year, as she admitted she loved all the fursuiters roaming around the place. Unlike last year. Where it took forever to get an elevator, it was no problem this year - because there was nobody else around!! (I did see some PG&E workers staying and certain Airline crew staff, but that’s it.) The room was the BEST I’ve had in my fourth year coming to Further Confusion!! I was able to set up my virtual FC link with the VERY STRONG Enhanced Wi-Fi provided for Bonvoy Gold members at no charge. I was able to enjoy the con online, while fursuiting down at the lobby and outside the SJCC patio. It felt I was ‘home’ at FC, and truly experienced the convention though we couldn’t congregate in the thousands as in years past. Pics to follow. Check out on Monday was a cinch, and valet parking in the garage was very safe. Thanks to Rolando in security, and the other guard I forgot his name. As California gets vaccinated throughout 2021, I’m hoping and Praying we can have thousands of fluffs milling in the lobby and all around downtown San Jose next January. Zandy, I’ll be calling ya before I come back for FC 2022!! FIVE CLAWS UP HIGH!!! Exceptional in all categories!! Thanks again and see ya next year!!! Joe G. Bear - Redondo Beach, CA
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Date of stay: January 2021Trip type: Traveled with friends
6 Helpful votes
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John M wrote a review Dec 2020
Grand Prairie, Texas1500 contributions187 helpful votes
Did I mention the location? Downtown next to all the action. Nice quiet rooms with comfortable beds and pillows. Employees are all very friendly and helpful. Fridges are provided in the rooms which is a bonus. I’m a happy BonVoy member here I’ll definitely be back!
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Date of stay: December 2020Trip type: Traveled on business
4 Helpful votes
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PRICE RANGE
$123 - $505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san jose marriott hotel san jose, marriott san jose
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
510
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Frequently Asked Questions about San Jose Marriott
Which popular attractions are close to San Jose Marriott?
Nearby attractions include The Tech Interactive (0.1 miles), San Jose Center for the Performing Arts (0.2 miles), and California Theatre (0.07 miles).
What are some of the property amenities at San Jose Marriott?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at San Jose Marriott?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at San Jose Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at San Jose Marriott?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to San Jose Marriott?
Conveniently located restaurants include Original Joe's San Jose, Il Fornaio, and The Grill on the Alley.
Are there opportunities to exercise at San Jose Marriott?
Yes, guests have access to a pool and a fitness center during their stay.
Is San Jose Marriott located near the city center?
Yes, it is 0.2 miles away from the center of San Jose.
Are any cleaning services offered at San Jose Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at San Jose Marriott?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does San Jose Marriott offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.