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Hayes Mansion San Jose, Curio Collection by Hilton

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200 Edenvale Ave, San Jose, CA 95136-3309
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (360)
360
Panoramas (10)
Room & Suite (129)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hayes Mansion San Jose, Curio Collection by Hilton
Updated 11/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 85 hotels in San Jose
Location
Cleanliness
Service
Value
Travelers' Choice
The historic Hayes Mansion has recently completed exciting renovations to our guest rooms, meeting facilities, and more. In addition to these upgrades, we are pleased to announce that our hotel has rebranded to a Curio by Hilton. Stay with us to see all that Hayes Mansion has to offer. For more information on our enhanced cleanliness and safety measures, visit our Hilton CleanStay page.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1740Reviews14Q+A100Room tips
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Popular mentions
Inspiration692551 wrote a review Jul 19
Dana Point, California6 contributions
Checked in room#143 on 7/17/21 around 6-7pm. After walking a long way couple of times moving all the luggage and drinking water into the room and disinfecting all surfaces in the whole room, found out that the window is facing 2 big exterior a/c vents, they are too close to the windows that create a lot of noise and the vents keep blowing inside to the room! (i booked this hotel because their windows can be opened for better ventilation during Covid.) Called front desk immediately to request a room with balcony, manager Brittney had no basic customer service manner, she said room with patio is going to be more expensive in such bad attitude as if saying "you're not going to pay/afford it". We asked how much, she said $50/night. Ok, we pay that. She rudely replied there's no room with balcony available, without even checking, without apologizing. Then, please give another standard room so we don't have to deal with the noise and bad air, she said disrespectfully "it is the hotel's design problem" without allowing room change. It was hotel's problem, but it's not my problem. I paid for 5 nights staying in a room with design problem? We requested another standard room again, she said "No, No room" very rudely while we saw all the housekeepers next doors are cleaning many rooms at that time, can't believe Hilton would hire this kind of front desk manager. We are return customers, stayed Dolce Hayes Mansion many times over past 5years because we have business in northern CA and need to visit the area once every 2 or 3months, hotel is nice after the renovation, but ever since it was acquired by Hilton the front desk service has been bad, always with attitude. This manager Brittney was really unprofessional and disrespectful, not trying to help and solve problem at all, we had no choice but to leave, finding another hotel at the last minute. We requested refund, she said it's already refunded. we asked for paperwork so to make sure we won't get charged, she said no paper. Every reply from her is one or few words only. Even staff at Mcdonalds have much better service than this 4-star hotel.
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Date of stay: July 2021
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Trip type: Traveled on business
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Mary s wrote a review Nov 2020
San Diego, California2 contributions2 helpful votes
Hotel's Favorite
Stayed for 4 nights while visiting my elderly Mom over Thanksgiving. Very convenient to a home in southwest San Jose, much more convenient than downtown. Rooms have been recently renovated. Ours was lovely, and it was absolutely spotless and sanitized. We wanted to be able to open windows in our room, and so this was a great choice. Free and abundant parking. Beautiful grounds. Our room wasn't large but was very comfortable with everything we needed (small fridge, comfy bedding). We don't do restaurants, inside or out, so not having that available was no problem for us. Staff was friendly and responsive. We will be back.
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Date of stay: November 2020
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1 Helpful vote
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Diana T wrote a review Jul 19
Lacey, Washington7 contributions2 helpful votes
Love the history and location of Hayes Mansion! Avendale park was once Frontier Village that I went to as a kid! I’ve since moved out of CA and was back visiting friends. Liked my stay at this now Hilton property. Peaceful, comfortable, clean, quiet, safe! Due to CoVid restaurants were closed and as a Hilton member we’re given a credit to use in the marketplace. The marketplace has limited offering and wasn’t restocked during my stay :( There were a couple other minor inconveniences that were annoying in my room but nothing major! Thus the lower rating in service since I was told a manager would call. Didn’t happen :(
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: July 2021
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colbylong wrote a review Jul 18
San Jose, California1 contribution
Requested multiple items and was told it would be right there. This occurred 5 times over the course of 2 days. Did not receive fresh towels, and had to dry off with bed sheets. Then we could not get fresh bed sheets. Terrible stay.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: July 2021
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Trip type: Traveled on business
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LauraSD1101 wrote a review Jul 17
Topsail Island, North Carolina5 contributions25 helpful votes
…don’t stay in room 141 if you are not traveling with kids and want a quiet evening and a bed time before 10pm. It’s right next to the pool which is open until then. Other than that it’s a beautiful and comfortable place to stay. No housekeeping or food during our stay. The bed and sofa bed were both very comfortable.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: July 2021
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PRICE RANGE
$151 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dolce hayes mansion hotel san jose, dolce hayes mansion san jose
FORMERLY KNOWN AS
Hayes Mansion
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
214
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Frequently Asked Questions about Hayes Mansion San Jose, Curio Collection by Hilton
Which popular attractions are close to Hayes Mansion San Jose, Curio Collection by Hilton?
Nearby attractions include Martial Cottle Park (0.7 miles).
What are some of the property amenities at Hayes Mansion San Jose, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hayes Mansion San Jose, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hayes Mansion San Jose, Curio Collection by Hilton?
Yes, free parking is available to guests.
What are some restaurants close to Hayes Mansion San Jose, Curio Collection by Hilton?
Conveniently located restaurants include Silver Creek Restaurant at the Hayes Mansion Hotel, Pho Bowl, and McDonald's.
Are there opportunities to exercise at Hayes Mansion San Jose, Curio Collection by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hayes Mansion San Jose, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hayes Mansion San Jose, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hayes Mansion San Jose, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hayes Mansion San Jose, Curio Collection by Hilton?
Many travelers enjoy visiting History Park (4.5 miles).
Does Hayes Mansion San Jose, Curio Collection by Hilton have any great views?
Yes, guests often enjoy the park view available here.