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Dolce Hayes Mansion

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Dolce Hayes Mansion
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1,132 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
Mission Viejo
Reviewed 2 days ago NEW

I've stayed in Dolce properties all over the world, and I stay there for a reason. Although my favorite Dolce is in Munich, the San Jose location is classy, relaxing, and one of my favorite places to stay to unwind on weekends. It is consistently peaceful, quiet, clean, and well appointed. Although the rates have increased significantly in the last...

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Thank W7217RNannm
New York City, New York
Reviewed 2 days ago NEW

I stayed at Dolce Hayes while in San Jose for a conference I was helping to organize. There were some things to like about the stay: the hotel looked very nice, the rooms were clean, and it was large enough to accommodate a large group. However, there were some disappointing aspects of my stay. The internet was very poor, and...

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Thank 939g
Westchester County, New York
Reviewed 2 days ago NEW

While part of the hotel is in a history mansion (which is cool) there are some pros and cons here. If you like the old timey, historic feel, this place has it, even in the extra buildings around the main mansion. If you don't like that historic feel then "dated" would describe it. There is a pool (though it was...

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Thank CMKNY
holland
Reviewed 5 days ago NEW

Building is nice with a bit of old charm, but not in such an enormous park as the descriptions seem to tell you. In fact it is adjacent to a public park. Rooms are ok with very good beds and pillows, unfortunate the central air system makes lots of noise - which you cannot turn down since it is central....

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Thank hedoniaHolland
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you kindly for choosing the Dolce Hayes Mansion as your host, and for taking the time to submit a review of your recent stay. I thoroughly enjoyed reading your gracious comments regarding the the beauty and charm of the historical Mansion and grounds, as well as the comfortable beds and pillows in your guest room. Your flattering comments referencing...

Hayward
Reviewed 5 days ago NEW

I was not pleased this time, we have stayed twice before. We had 3 female guests in our room which was too small, The sink to the bathroom should have been on the outside. The bed blocked access to the closet, no fan in bathroom, shower and sink clogged, showerhead corroded. The food this time was just average. I was...

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Thank ramonah965
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

First and foremost, please accept my sincere appreciation for being such a loyal guest and for recommending our hotel to your colleagues. It is with great dismay that I read your review of the facilities in your guest room during your most recent stay. Our hotel offers diverse room designs and floor plans to suit various guest needs and it...

Bombay, New York
Reviewed 5 days ago NEW

This is probably one of the worst properties I have ever stayed in. The restaurant and the bar of this property shuts at 930 and 11 PM respectively. We were in a business conference that would get over by 830 and before unless you rushed to the restaurant, there was no food available. In terms of location, this hotel was...

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Helpful?
Thank Sid1002
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you for sharing your feedback with us via TripAdvisor. I was disappointed to learn you were less than satisfied with the frequency our housekeeping staff cleaned your room during your stay, as well as for the $8 handling charges billed for the packages you had sent to the hotel. We make every effort to provide housekeeping services to meet...

San Jose, California
Reviewed 1 week ago NEW

I attended a scrap-booking retreat with a friend at the Hayes Mansion. We had a lovely time. Great food, fabulous service and easy to get around. There is a lot of history to appreciate, too, and beautiful grounds.

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Thank Alys M
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

It was a pleasure having you as our guest during your retreat here at the Dolce Hayes Mansion! I was overjoyed to hear your event was such a success and that you enjoyed the service, dining and history here during your visit. The positive feedback we have received from you and other guests attending your event reaffirms our staff's commitment...

Paradise, California
Reviewed 1 week ago

This was a birthday stay for my boyfriend & me. Other than the lack of knowledge of the gift card, we had a very nice stay. We still have a small amount left on our gift card, so we will definitely be staying again.

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Thank bethp849
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you for choosing the Dolce Hayes Mansion to host you for your recent birthday. We love to hear when our guests are celebrating special occasions with us, and our staff are more than happy to help turn those special events into lasting memories. I am thrilled to hear you enjoyed your stay with us I look forward to you...

Union City, California
Reviewed 1 week ago

The Hotel is excellent, the rooms beautifully decorated, clean, smell great, internet excellent service, the grounds peceful quite, walk way gorgeous, beautifu. The restaurant, food excellent, tasty, fresh foods, serving staff very attentive, filling your water, coffee, tea. The grounds staff, housekeeping very helful with direction. The heck in staff was not as friendly as the rest of the staff,...

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1Thank R2948XCjuliec
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Please accept my sincere gratitude for choosing the Dolce Hayes Mansion as the host for your event and for posting such a fabulous review of your experience. I took great delight in reading your wonderful feedback referencing the beautiful hotel decor and gorgeous grounds you observed during your visit. I am so glad to hear you enjoyed your dining experience...

Bakersfield
Reviewed 1 week ago

Lovely overnighter! Our first visit but we will return. We especially enjoyed the intimate Palm Plaza Lounge on Super Bowl Sunday. The service was outstanding with only a small group of folks that became totally ingrossed in the 4th quarter of the game.

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1Thank Cynthia J
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Please allow me to personally thank you for allowing us to host you here at the Dolce Hayes Mansion in San Jose, and for sharing your positive experience with the TripAdvisor community! I was overjoyed to read your positive feedback regarding our Palm Plaza Lounge and the service you received during Super Bowl Sunday. I hope you will return to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more   less 

Additional Information about Dolce Hayes Mansion

Address: 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
Location: United States > California > San Jose
Price Range: $157 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose
Hotel Style:
#1 Luxury Hotel in San Jose
#5 Business Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Dolce Hayes Mansion staff and other travelers.
6 questions
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Green Valley, Arizona
over a year ago
Green Valley, Arizona
over a year ago
3 months ago

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Questions? Get answers from Dolce Hayes Mansion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the annex building has the loud air system”
 of 5 bubbles hedoniaHolland, 5 days ago | Read review
“Please avoid like plague”
 of 5 bubbles Sid1002, 5 days ago | Read review
“First floor and probably in ther main building.”
 of 5 bubbles tahoeed, Dec 18, 2016 | Read review
“Ask for a room not in the conference center”
 of 5 bubbles RHMarkuson, Dec 10, 2016 | Read review
“try to get a room in the main building”
 of 5 bubbles 356mike, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question