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The Row Hotel

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The Row Hotel
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74 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Atlanta, Georgia
Reviewed 5 days ago NEWvia mobile

My wife and I stayed for thanksgiving holiday. This is a hotel to my liking as it is not your typical chain hotel. The hotel provided covered parking, room was large with comfortable bed and good breakfast. Hotel is close to SJC airport and a good walk will bring you to Santana Row. My only complain was the noise from...

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Helpful?
Thank KeldCNielsen
Reviewed 2 weeks ago

We flew in November 10th for Tony Robbins at SAP center. We had prepaid and even brought our luggage before the event. Our room was not ready but we were assured it would be OK for us to be coming back late. At 2am we find out they sold our room. There was over 10,000 people attending the event. I...

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Helpful?
Thank Rebecca L
Aurora, Colorado
Reviewed 3 weeks ago via mobile

I have never made a booking and had them cancel on me! I made the booking in July and while we were on our flight on Nov 9th, they sent an email at 5pm stating they didn't have any rooms available and could not accommodate us. WE MADE OUR RESERVATIONS IN JULY! And it was non refundable to boot! Needless...

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Helpful?
Thank parksam23
Salt Lake City, Utah
Reviewed 3 weeks ago

Pretty decent place, great staff, clean and updated, great parking, great location. Noisy street. close to downtown. conveniently located relative to the airport and the city. Breakfast was middle of the Row.

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Thank captmorgan1770
Reviewed October 30, 2016

Huge room but poorly designed - there was a massive walk-in wardrobe without coat hangers and the sink was outside the bathroom. Location was pretty good, very close to Santana Row and shopping centres, however being on a busy road it got a little noisy at night. Bed was big and comfortable. Overall it was a pleasant stay.

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Helpful?
Thank Sarine B
Management response:

Thank you for choosing to stay at The Row Hotel. I am happy to hear that you were able to enjoy the roominess of the Executive 2 room suite we have on property. This is actually a favorite to brides and brides maids due to the closet space and the size of the room. Being located in heart of San...

Reviewed October 28, 2016

I booked a room at the Row Hotel through hotels.com website and got a great rate... the Hotel is conveniently located off of 280/Stevens Creek Blvd. near Valley Fair Mall and SJ Airport. Hotel is neatly appointed and rooms were clean and adequate (I shared a double bed room w/ my kids). There is a great (free) breakfast in the...

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Thank awsonoma
Management response:

Thank you for choosing to stay with The Row Hotel. I am thrilled to hear that you had a wonderful time and enjoyed your stay in the area. I hope the next time you are in the area, you will choose to stay with us again.

Albany, New York
Reviewed October 27, 2016

very convenient parking under the hotel, updated & modern room...very clean room and nice breakfast offered/included. We were on the street side of the hotel, so we did hear road noise but so tired it didn't matter. We stayed one night on our trip up the coastal highway. The staff at the front desk was pleasant as well.

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Helpful?
Thank Dsluus
Management response:

Dsluss, Thank you for taking the time to leave a review of your stay with us. We appreciate the feed back and I am pleased to hear that you enjoyed your stay. We look forward to having you as our guest in the future. Sincerely, Stacy

Johns Creek, Georgia
Reviewed October 16, 2016 via mobile

Recently renovated. Beautifully redone rooms. Would have given it a 5 if they had upgraded the jacuzzi as well. Try getting a room away from the traffic. Close to the airport and a very fair price for San Jose.

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Thank 545Bob545
Management response:

Thank you for choosing to stay with The Row Hotel and for taking the time to leave a review. As a newly renovated property we are doing our best to exceed guest expectations and we value our reviews as it allows us to see what area's need improvement. We look forward to having you as our guest in the future...

Cardiff
Reviewed October 13, 2016 via mobile

Wow, what a fabulous boutique type hotel. The decor is beautiful and the staff are wonderful. Really big rooms, lovely fresh & modern decoration and a nice breakfast. The hotel is a 10 minute walk from a large shopping centre and Santana Row which has upmarket shops and restaurants. Stacey, the manageress was fantastic and so helpful. I will stay...

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Thank Rebecca A
Management response:

Rebecca, Thank you for choosing to The Row Hotel to accommodate your corporate lodging needs. It was a pleasure meeting you and having you as our guest. We look forward to seeing you the next time you are in the area. Sincerely, Stacy

Boston, Massachusetts
Reviewed October 6, 2016 via mobile

If you're doing business in downtown, this may not be for you. It's not in the downtown core, although it is a short walk to lovely Santana Row and the Westfield. No pool area, but the room designs are modern and inviting. Loved the dimmer blue lights behind the molding in the ceiling. Pricing seems high for what you are...

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Helpful?
Thank NathanOnTour
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Row Hotel (Formerly Hotel Valley Park) features 55 newly renovated guestrooms offering floorplans from Deluxe King Rooms, Double Queen Rooms, to Deluxe suites. We are located within walking distance to Santana Row and Valley Fair Mall. Enjoy our complimentary hot breakfast buffet daily during your stay. Our hotel is accessible to Highways 880, 17, 280, and 101 and only minutes to SJC, Downtown San Jose, SAP Center and the McEnery Convention Center. ... more   less 

Additional Information about The Row Hotel

Address: 2404 Stevens Creek Blvd, San Jose, CA 95128-1652 (Formerly Hotel Valley Park)
Location: United States > California > San Jose
Price Range: $169 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Row Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Valley Park San Jose
Valley Park Hotel
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Questions & Answers

Here's what travelers have asked, with answers from The Row Hotel staff and other travelers.
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Questions? Get answers from The Row Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the street.”
 of 5 bubbles captmorgan1770, 3 weeks ago | Read review
“Ask for a room facing the non-street side to avoid noise”
 of 5 bubbles awsonoma, Oct 28, 2016 | Read review
“3rd floor, not much guest traffic, floor has executive area with computer and printer for guest use.”
 of 5 bubbles DANIELL748, Aug 7, 2016 | Read review
“Main level, even numbered rooms like #210 or above or 3rd floor”
 of 5 bubbles Travluv101, Jul 27, 2016 | Read review
“We had a room on the first floor and it really worked for us. No noise at all.”
 of 5 bubbles lovelucas, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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