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Extended Stay America - Los Angeles - San Dimas

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Extended Stay America - Los Angeles - San Dimas
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107 Reviews from our TripAdvisor Community

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Showing 106: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago

I had a terrible experience here at San Dimas. Worst hotel experience ever. I checked in with my family three of us on Monday August 8. We planned to stay for a month all the terrible things happened. Not saying that there was damaged toilet, holes on the blankets. On Tuesday we heard loud construction noises and we went downstairs... More 

Helpful?
Thank Andrew T
Canton of Geneva, Switzerland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 25, 2016 via mobile

Apart from Ron, the receptionist who greeted us, the rest is absolutely horrendous. Let's start from the beginning. We asked for a non smoking room and our room reeked of smoke smell. It took us many candles and sprays to be able to tolerate the air in the room. The room was ok at best. The carpet was dirty. The... More 

Helpful?
1 Thank RoyaAS
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 25, 2016 via mobile

Ok, to start off I was kind of thrown when the front doors weren't automatic. Being a hotel you would think an automatic front door would be a given. The rooms are good! However, when I looked at the door to the bathroom, the doorstop had a bunch of goop on it that I cleaned myself. The bathtub faucet was... More 

Helpful?
Thank Google U
Saint Louis, Missouri
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 21, 2016

We stayed there while my son was playing in a water polo tournament. It is a fine basic place, clean rooms. We did not partake in the breakfast. Good location. When we first arrived, one of our rooms which was supposed to be non-smoking reeked of cigarettes. It took convincing the front desk that we needed a change, once they... More 

Helpful?
Thank 1023scubadiver
Manager_11525, General Manager at Extended Stay America - Los Angeles - San Dimas, responded to this review

Thank you for posting a review of our property. Please accept our apologies for the initial confusion you experienced upon check-in. I will be sure to review our check-in procedures with our front desk staff to make sure your experience is not repeated. Still, it’s great to read that we were able to accommodate your needs with a positive stay... More 

San Diego, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 13, 2016

The San Dimas ESA is in a great location if you're in the eastern part of the San Gabriel Valley. The extended Gold Line of Metro is now much closer. The last station is at Azusa Pacific University. So the drive is relatively short.

Helpful?
Thank Raymond H
Surrey
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed March 3, 2016 via mobile

This is an all suite hotel with a small kitchen. The staff are amazing and very friendly. Online booking was great with follow up emails. Price was exactly as states with a coupon I found Not fancy but very comfortable large room. Close to food and anything you would need.

Helpful?
Thank dhix
Dallas, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 7, 2016

We recently stayed at this Extended Stay for one night during a long relocation trip. The location was relatively easy to find, close to gas and restaurants and parking was fairly open. After reading other reviews, I wasn't sure what to expect with front desk, but the girl was friendly and quick with our check-in. Much like other reviewers, I... More 

Helpful?
Thank CrystalMBA
Honolulu, Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 23, 2016

This is a pet friendly hotel but we do not have a pet. All of the pets were very much under control and everyone (both staff and guests) seemed to enjoy visiting with each other as we passed in the lobby or visited the breakfast bar. This was not our first visit, nor will it be our last.

Helpful?
1 Thank AlohaSandra
Glendora, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2015

I was in the middle of a move and was staying at a motel (which I won't mention the name just that they will "leave the lights on for you") near extended stay. I ended up leaving and still had about 3 or 4 nights before my new place would be move in ready. I reserved my remaining days here... More 

Helpful?
Thank Ginamarie626
Manager_11525, General Manager at Extended Stay America - Los Angeles - San Dimas, responded to this review

Thank you so much for posting a review of our property. I’m so glad to read that you had a wonderful experience and that we were able to accommodate your needs with our pet friendly policy! I truly appreciate your kind comments regarding our comfortable and spacious rooms. Once more, thank you for posting your review. We look forward to... More 

Fresno, California
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 5, 2015

We have stayed here several times before. We stay here because we travel with or dog sometimes and the two other local locations that allow pets are not pleasant. This facility is very attractive and the staff is very nice and very helpful. But the building is not being properly maintained. Our room showed noticeable wear and tear. There were... More 

Helpful?
Thank Donald W
Manager_11525, General Manager at Extended Stay America - Los Angeles - San Dimas, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know about the inconveniences you experienced. I have shared your comments with our staff in order to make corrections to ensure pet stations are filled and our teams are addressing housekeeping concerns. We are sorry for these issues, but are glad to read that... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Los Angeles - San Dimas

Address: 601 W Bonita Ave, San Dimas, CA 91773-2580
Location: United States > California > San Dimas
Price Range: $105 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - San Dimas 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay San Dimas
Extended Stayamerica Los Angeles
San Dimas Extended Stay
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