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Holiday Inn Express San Dimas

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Holiday Inn Express San Dimas
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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Arrived and met by a really helpful receptionist very attentive Can't say it's a hotel as its more like mini appts around a small pool area Everything from inside the room to the outside of the car park was very clean A five minute to bar/restaurants shops etc The free breaky was standard express stuff But a bagel coffee and... More 

Helpful?
Thank DipAynio
Bullhead City, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2016

Half of the rooms outlets didn't work, I am on oxygen so I need them; had to unplug clock. Had to park in the back, car was broken into, and trashed. was told I would have to wait 2 hours to see manager Had to leave.

Helpful?
1 Thank denise k
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear denise k, Thank you for taking the time to review your experience. I am sorry to learn that this visit was less than satisfactory due to the service received from the hotel staff. I have sent you a private message to obtain more details about your stay. I look forward to hearing back from you and being of further... More 

La Verne, California
Level Contributor
3 reviews
5 of 5 stars Reviewed June 8, 2016

stayed here and was very comfortable. The room was very clean. Bed was more than comfortable. I especially like the in room shampoos, lotion, mouthwash. Very high quality. Complemintary water bottles give to quest also. Very nice touch.

Helpful?
Thank Lesley M
Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed May 24, 2016

The design, layout and features are great on paper. However, faucet leaked, had no shower curtain (at first), musty smell, beds are hard and near non-existent internet. I specifically called about the internet and at this point I don't think the staff knew any better. All were reported the first day of 5 days and none were repaired. I travel... More 

Helpful?
Thank 564jeff
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear 564jeff, Thank you for taking the time to leave us with your feedback. Allow me to apologize for any inconvenience you may have experienced due to some of our amenities and the overall level of service you have received. I would have preferred you had a more enjoyable stay. Nevertheless, I appreciate that you have share your experience with... More 

santa fe
Level Contributor
62 reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

Not brand new, but not run down either. They do an excellent job of keeping the courtyard up. Probably a better than average HIE facility. They refused to honor the price on the reservation until we showed them the print-out. No laundry or exercise room.

Helpful?
Thank jim b
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear jim b, Thank you very much for your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am pleased to note that you were satisfied with the overall maintenance. I am sorry you initially had challenges... More 

Reno, NV
Level Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed May 3, 2016

This was an attractive hotel, much nicer than the usual somewhat sterile buildings that house most hotels. Rooms were relatively spacious, beds and pillows were comfortable, TV and internet worked well. Bedroom and bathroom were clean. Breakfast room was very small, which meant having to wait for a table, not a good experience when you haven't a lot of time.... More 

Helpful?
Thank RenoBill
Portland, Maine
Level Contributor
238 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed April 11, 2016

The staff in this hotel were very nice ... very accommodating. There is a unique courtyard area in the center of the building. I was here 3 years ago and it seems upgraded since then. There was a nice breakfast area. The room was well appointed ... plenty of outlets ... towels ... hot water. The lighting was good and... More 

Helpful?
1 Thank Eulalia_3
South Florida, Florida
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed February 16, 2016

The hotel was very clean. It is on a basic 'strip' in town, walking distance to restaurants and shopping if necessary. The staff was good and solid when needed. There is a good work space in the room for business and your computer. Good beds.No views. Good morning buffet to get up and out with a very friendly morning staff.

Helpful?
Thank frequenttravellor2
san francisco, ca
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 15, 2016 via mobile

Good beds, decent fitness center and breakfast, helpful staff. So I would say good value. But there are frequent train whistles and the windows are not double paned. Sleep was the first requirement and they failed.

Helpful?
Thank Robin W
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear Robin W, Thank you for being our guest and for taking the time to write your review. We appreciate that you have highlighted aspects that you liked at our hotel, specifically our staff, breakfast, and beds. However, we're so sorry to hear that you had a noisy stay with us. I assure you that the feedback of our hotel... More 

Ossian, Iowa
1 review
4 of 5 stars Reviewed January 12, 2016

The staff was excellent at this hotel. My kids and I stayed here to attend the Rose Bowl. At check the lady was very kind and accommodating. The breakfast hostess was wonderful, very concerned if everything was alright. Lastly, I had left some papers in the desk in my room, I called after getting on the road. I believe the... More 

Helpful?
Thank lenna187
Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in San Dimas, California Ideally situated just outside of Los Angeles, our hotel easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.Take a virtual tour of the hotel. ... more   less 

Additional Information about Holiday Inn Express San Dimas

Address: 485 West Arrow Drive, San Dimas, CA 91773
Location: United States > California > San Dimas
Price Range: $150 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Dimas 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express San Dimas Hotel San Dimas
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