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Room is clean and big. Staff is very nice. Room price is cheap. So quiet. Water is filtered (I know from the ice cubes in the vending machine). Parking can sometimes be an issue. I don't like the coffee but there's a Starbucks nearby. Lisha...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded 4 weeks ago
We are so glad to hear that you had such a pleasant experience with us and appreciate the positive feedback. Hope to see you again very soon!
First, no breakfast as advertised.
Pro: clean, good price, walking distance to several good ethnic restaurants on San Mateo. Good bed and lots of hot water, good parking.
Con: Street side is noisy, smallest soap bars ever seen, no shampoo, very basic amenities.
I stayed at this hotel for 3 nights while visiting San Francisco. It's a great place, clean and comfortable. There is ample parking and a lot of places to eat walking distance away. It's only 10 minutes away from the airport. The front office staff...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded May 20, 2017
Thank you for staying with us, we always love to hear feedback from our guests to better improve our services. Sorry to hear that your experience with our staff wasn't what you hoped it would be and will address the issue immediately. We are...More
We had an overnight in San Francisco. We took the shuttle. The staff is super friendly, really nice and helpful. The location is good, close to the airport. The rates are inexpensive. I understand that this is an older property, but.....the carpet in our room...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded April 30, 2017
Hello how are you I hope all is well. First off let me apologize that the room was not up to standard. We are aware of this and we have already began to update the hotel the furniture is next on our list we hope...More
Was in San Francisco for 3 nights and booked this place. The place is only 1.5 miles to the airport which is handy. The hotel offers a shuttle service to the airport every hour. The fisherman's wharf is about 20-40 minutes depending on traffic from...More
Response from JohnHira, Manager at Gateway Inn and Suites HotelResponded April 18, 2017
Thank you so much for sharing your experience with us! We will definitely work on the improvement you suggested to better accommodate you when you visit next. Hope to see you again very soon!
$109 - $209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from JohnHira | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would need to got the departure level at the hotel shuttle area in the departure level in the middle island and give us a call at the hotel once you are there and we will send the driver to pick you up. NOTE the shuttle pick up time will vary depending where the driver is at the time of request. if you have any other questions feel free to contact us at anytime thank you.