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Gateway Inn and Suites Hotel

Traveler (48)
Room & Suite (22)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Airport transportation
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
91Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
516 El Camino Real, San Bruno, CA 94066-4347
Getting there
SFO Intl Airport2 mi
Metropolitan Oakland Intl Airport13 mi
San Bruno10 min
San Bruno20 min
See all nearby hotels
234Reviews
8Q+A
51Room tips
Traveler rating
  • 78
  • 75
  • 44
  • 15
  • 22
Time of year
Traveler type
Language
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  • English
Popular mentions
I traveled to San Bruno/San Francisco on business and this hotel seemed like the best choice price wise as well as location. I didn't expect too much with it being an independent hotel but to my surprise this hotel was more than what I expected. The front desk staff was quick to
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Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites Hotel
Responded 3 weeks ago
Dear Guest, It was our pleasure to welcome you to Gateway Inn and Suites Hotel during your business trip. Thank you for your kind review letting us know how much you enjoyed our spacious room and the overall atmosphere of the hotel. We hope to have the opportunity to welcome you back. Sincerely Hotel Manager
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Disclaimer Notice : I admit my homework preparation for this property was NOT as good as it should have been. That being said it was not totally awful but not good either. So buckle up, and I will tell you my tale. First the shuttle runs every hour at 10 minutes past the hour.
Read more
Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites Hotel
Responded Mar 5, 2019
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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Airport shuttle is timely, location is a bit of a walk to Tanoforan shops (aka a shopping mall), Bart Station and a few restaurants. Hotel is a solid 2-star. Clean, tidy and meets the needs. Friendly staff. We would stay here again.
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Response from GatewayInnandSuites, Hotel Manager. at Gateway Inn and Suites Hotel
Responded Feb 22, 2019
Dear Guest, Greetings from the Gateway Inn & Suites, San Bruno. Thank you very much for taking the time to share your experience with us. I am of course delighted to read that you had a great stay with us. The team and I look forward to welcoming you back soon. Sincerely, Hotel Manager.
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I needed a hotel to stay overnight on the airport. Rooms were hard to come by. This place had space for which I paid about $325. The place is OK, but not at this price. So a low rating is payback. At $150-$200, it would be just fine. Close to airport, but on a questionable
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Response from GatewayInnSFO, Front Office Manager at Gateway Inn and Suites Hotel
Responded Feb 22, 2019
Dear Guest, It is very unfortunate for us to hear that your review is simply based around 'payback' for the rate you paid. Our rates are highly comparable and highly competitive in the San Francisco area and we are still one of the lowest priced hotels in the area even at our busiest times of the year. We offer an airport shuttle that our front desk staff is always happy to assist with at anytime as well as a shuttle schedule posted at the front desk for all guests to see. We strive to make every guests stay an exceptional one and are disappointed that we couldn't do the same for you.
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Always have loved the location. Downtown San Bruno two blocks down which has a variety of restaurants, a laundry mat that was 5 minuet walk, and a convenience story. The building is well maintained, loved the soft plush blankets and the cute red classic alarm clocks!
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Response from GatewayInnSFO, Manager at Gateway Inn and Suites Hotel
Responded Feb 1, 2019
Dear guest, Thank you for your feedback, we appreciate your attention to the details of the room! The blankets are newly added so we are glad to see they are liked. We hope to see you back soon. Sincerely, Gateway Inn & Suites Management
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Previous
Is there a laundromat nearby or a self service laundry in the hotel?
yes there is a coin laundry down the street from the hotel about a five minute walk.
0 votes
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would need to got the departure level at the hotel shuttle area in the departure level in the middle island and give us a call at the hotel once you are there and we will send the driver to pick you up. NOTE the shuttle pick up time will vary depending where the driver is at the time of request. if you have any other questions feel free to contact us at anytime thank you.
0 votes
Hello how are you? SFO is about 2 miles from the hotel and yes we do provide a free hotel shuttle to t he airport
0 votes
Show all answers
Is long term parking free (3-4 days) if we stay one night at the hotel? (Sleep & fly)
No.If u stay one night at hotel then parking will be free uptill check out process.
0 votes
Show all answers
Hello, Yes, Please call the hotel at 650-583-4555 for shuttle timings. Thank you, Gateway Inn & Suites
0 votes
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12
"Rppms away from the main street are quieter."
"ask for rooms on the opposite side of El Camino"
"We were on the 3rd floor. The hotel itself was quiet but were facing a main street with a fire station across from it."
"the king jacuzzi room was cozy"
"The room on the corner was quiet"
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PRICE RANGE
$105 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gateway hotel san bruno
LOCATION
United StatesCaliforniaSan Bruno
NUMBER OF ROOMS
31
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