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Hotel Aura San Bruno

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Hotel Aura San Bruno
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606 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Hotel but walls were very thin so you could hear people when they walked on the floor above you. Service staff were amazing and were very knowledgeable and able to answer all our questions. Hotel is on main drag so parking is available but if you are going in a certain direction you have to pull a u turn... More 

Helpful?
Thank Rob M
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with walls. We appreciate your rating and are very... More 

Novato, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

quick overnight stay, close to SFO, & near a good Mexican restaurant. Room was basic, but VERY clean, & the staff was very accommodating. Would stay again. Continental breakfast is included and a shuttle to SFO is available.

Helpful?
Thank Suzanne E
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and hospitable experience. I am very pleased to learn that you enjoyed the breakfast and shuttle offered at our... More 

Sherwood, Arkansas
Level Contributor
80 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I booked and paid for this flea trap on line; however, the hotel had changed hands and they would not honor our payment. Unfortunately we decided to spend stay two nights and paid again. DON'T do it, sleep in the street, on a park bench just RUN!! This is absolutely the worst, the beds lumpy, the pillows awful the floor... More 

Helpful?
Thank Grady M
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you.... More 

Lucknow, India
Level Contributor
104 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had work in San Francisco but staying here was a good decision - for the price and location near SFO airport this is a clean, safe hotel to stay in. Rooms are big, neat, clean and comfortable - good bed, bathroom is neat and clean, well lit rooms (windows too), comfy sofa, work desk, coffee maker, microwave oven, fridge,... More 

Helpful?
Thank bobbyramakant
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

Singapore, Singapore
Level Contributor
133 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Skipped staying in SF after looking at all the prices, worse, with shared toilets. There's a transfer from SFO to this hotel from 4am daily. The transfer is shared with 5 other hotels nearby. Rooms are big and decent, spacious beds and bathrooms too. Continental breakfast fills you up. Get there early cause sitting area is small and its gets... More 

Helpful?
1 Thank Terence Y
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were waiting too long to book our "usual" hotel in the Bay Area and that's how we came across Aura Hotel. We were really happy with the experience. The location is great, just outside of the city, so you are avoiding the traffic while trying to get to the airport, yet close enough when trying to spend a day... More 

Helpful?
1 Thank dodacool
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. I am very pleased to learn that you... More 

Huntington Beach, California
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good, one night stop for our family. Needed something in close proximity to San Fran but didn't want the hassle of paying to park, etc. The Hotel Aura worked out well. Newer construction, free parking, good wifi, free breakfast which included make your own waffles, etc. The place is very clean. The owner/manager seems to be taking an active interest... More 

Helpful?
1 Thank SurfCityBill
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the... More 

Belgrade, Serbia
Level Contributor
189 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

We took this hotel as it was close to airport and right in between San Francisco and Palo Alto. It was pretty ok, with large rooms and rather clean. Wifi included with fast line. Ordinary breakfast included in the price and some restaurants nearby.

Helpful?
Thank Roberto_Vazzo
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our breakfast offered. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring... More 

Austin
Level Contributor
149 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed July 23, 2016

After touring Big Sur, needed an overnight close to airport after turning in the rent car. Hotel Aura was more than adequate, though nothing fancy. Room was fine, free continental breakfast was good and the free airport shuttle was what we really needed. Hardly a destination resort but convenient to SFO and friendly service.

Helpful?
2 Thank jmckphil
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you so much for your compliments to our free shuttle service! It is heartwarming to hear of how our efforts to impress you with our free breakfast, comfort and convenience have been successful. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! More 

Bend, Oregon
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed July 17, 2016

We booked this hotel specifically because it was close to the airport and claimed to have shuttle service. So when our family of 4 arrived at SFO, we called the hotel and asked them to send the shuttle. They said it was on the way. We waited and waited. Finally I called back twice to see where it was. Eventually... More 

Helpful?
Thank Julie R
Prativ P, General Manager at Hotel Aura San Bruno, responded to this review

Dear Valued Guest, Thank you for your time and providing your feedback. I am sorry to hear the shuttle took long to pick you up from the airport. I am sorry you had to take taxi. The shuttle service we use is called Classic shuttle and it is shared with 5 other hotels. It is an outsourced service but reflects... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 

Additional Information about Hotel Aura San Bruno

Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Location: United States > California > San Bruno
Price Range: $110 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson
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