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Comfort Inn & Suites San Francisco Airport WEST

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Comfort Inn & Suites San Francisco Airport WEST
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156 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Toronto, Ontario, Canada
Reviewed 2 weeks ago

Stayed for one night in November 2016 and was happy with the convenient location and stay. Check in was quick and staff friendly. The room was large and clean and beds comfortable. There was some street noise heard from the room, but not loud enough to be too bothered. The price was very reasonable (about $115 US) considering a full...

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Helpful?
Thank mcrystallin
Atlanta, Georgia
Reviewed October 19, 2016

Perfect location for flying out of San Francisco. The shuttle is a 5 minute ride to the airport. If you're in a rental car, even more convenient: the rental car return is also a 5 minute drive. Easy on-site parking. The rooms are large, clean and comfortable. Service and breakfast were both adequate.

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Helpful?
Thank Jack B
Ocean County, NJ
Reviewed September 29, 2016

Short stay for us. Checked in at 3:00PM. $28 Uber ride into San Francisco for dinner with family. $28 Uber ride back. Out at 5:15AM for shuttle to airport and flight home. Never ventured out the door other than to come and go. This clean Comfort Inn served our purpose nicely. Our primary goal was to be close to SF...

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Helpful?
Thank MikePet
Adelaide, South Australia, Australia
Reviewed September 24, 2016 via mobile

Was happy enough with my stay.. until i checked out.. booked for 2 nights only there 32 hours.. then the crap began. They over charged me right from the start by $70 approx. I was suppose to pay around $600.. charged me $670. Then flew home to Australia to find another 2 debits on my visa for $615.. then 2...

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Helpful?
Thank Susie N
Sunil B, General Manager at Comfort Inn & Suites San Francisco Airport WEST, responded to this review

Dear Valued Guest, We apologize for the mistake that we made of taking a pre-authorization of that amount. However, we would like to remove any assumptions that this error was intentional and not immediately addressed by our personnel. Because we understand how frustrating this discrepancy can be, we would like to assure you and any future guests that immediate actions...

Orlando, Florida
Reviewed September 12, 2016

I chose this place based on reviews, but didn't think it was nearly as good as others posted.We got in to SFO late and wanted to pick up a car the next morning, so this location seemed to be ideal. We waited 40 minutes for the shuttle. The neighborhood wasn't the best, and the airplane noise level was pretty bad....

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Helpful?
Thank Joyce B
Sunil B, General Manager at Comfort Inn & Suites San Francisco Airport WEST, responded to this review

Dear Joyce B, Thank you for taking the time to write us a review. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hotel shuttle on your recent visit. We share the shuttle service with a number of hotels that makes the travel loop to and from the airport sometimes longer. The...

Denver, CO
Reviewed August 14, 2016

Based on reviews here, I thought I would have a pleasant night's stay, but I changed hotels mid-trip because of the trifecta of noise. The airplanes flying directly overhead are clearly heard, I was given a room next to the elevator, and the room faced the loud main road. Usually I can survive with my white noise app, but I...

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1Thank HockeyChickDenver_CO
Reviewed August 7, 2016

The room was clean. Check-in was easy and friendly. They offered wake-up call (didn't use) and free shuttle to the airport. The shuttle is shared with other nearby hotels and was on time (4:00 a.m.). I would stay here again.

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Helpful?
Thank Lisa N
Washington DC
Reviewed July 20, 2016 via mobile

Given that this hotel is on the same road as the airport entrance, within spitting distance of the freeway, I was concerned it would be loud and substandard. Precisely the opposite! This was a great place to stay before an early flight. The hotel has evidently gone to great lengths to ensure rooms are quiet; I heard only one airplane...

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Helpful?
Thank Ariz0nagirl
Abu Dhabi, United Arab Emirates
Reviewed July 20, 2016

Small hotel. god staff at reception. When we checked in, Breakfast was closed. however, they allowed us to have with whatever was left. They accommodated late check out and on return they provided early check in at 10 AM. Rooms size is reasonable. Only Airport pick up was delayed by 30 mts and would have gone without picking up if...

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Helpful?
Thank Uliyar
Scales Mound, Illinois
Reviewed July 14, 2016

Great Hotel..Very clean..super comfy beds!! Helpful front desk clerk. Wonderful hot breakfast and easy to drive to.. Everything about this hotel was good!! We checked in late and they were very accommodating. It was a great stay all the way around... Thank you!!

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Helpful?
Thank jvanraalte
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn & Suites San Francisco Airport WEST

Address: 611 San Bruno Ave E, San Bruno, CA 94066-3233
Location: United States > California > San Bruno
Price Range: $110 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites San Francisco Airport WEST 2.5*
Number of rooms: 29
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Also Known As:
Comfort Inn And Suites San Francisco Airport East
Comfort Inn & Suites San Francisco Airport East Hotel San Bruno
Comfort Inn San Bruno
San Bruno Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites San Francisco Airport WEST staff and other travelers.
3 questions
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New York City, New York
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Inn & Suites San Francisco Airport WEST staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on the opposite side from the airport.”
 of 5 bubbles JoyceB901, Sep 12, 2016 | Read review
“Stay away from the elevator and the street. There's nothing you can change about the airplanes flying over.”
 of 5 bubbles HockeyChickDenver_CO, Aug 14, 2016 | Read review
“Pick another motel.”
 of 5 bubbles Dday61, Mar 28, 2016 | Read review
“Dont stay here”
 of 5 bubbles rands23, Oct 5, 2015 | Read review
“Senior or other travelers with mobility issues may want to inquire about a handicap-accessible room.”
 of 5 bubbles DianaSoutheast_Texas, Sep 13, 2015 | Read review
5 of 5
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